• Anonymous
    April 16, 2020
    SMS
    Australia
    Caller: "StGeorge" - Scammer

    Message from scammers pretending to message from "StGeorge":

    Dear JOHN, The Westpac Group has sent you a letter today. ref 00378089. Please note you have 14 days to provide the information. Visit your branch, or call 1300 720 314 (Opt4) or (02) 8861 6400 (Opt4) for international callers. Do not reply to SMS.
  • Anonymous
    February 21, 2020
    SMS
    Australia
    Caller: 1300 720 314

    SCAM SCAM SCAM received following sms pretending to be westpac. Its a scam block these two numbers and report to your bank immediately.

    1300 720 314
    (02) 8861 6400

    The Westpac Group has sent you a letter today, Ref 7445673342216. Please note you have 14 days to provide the information. Visit your branch, or call 1300 720 314 (Opt4) or +(02) 8861 6400 (Opt4) for international callers. Do not reply to SMS
  • Anonymous
    October 21, 2021
    SMS
    New Zealand
    St George, first texted me twice and emailed me twice. I knew it was a SCAM as I dont have a st george account. But the text and email looked so legit, be careful out there everyone (scary that my email and phone number were contacted twice). Text I received was

    St.George has sent you correspondence on 21/10/2021 requesting further information from you. Please note you have 14 days to provide the information. Ref 112615. For more information please login to online banking, visit a branch, or call 1300 720 314 (select option 4) or (02) 9155 7570 (select option 4) for international callers. Do not reply by SMS.
    St.George
  • Anonymous
    September 25, 2020
    Unknown
    Australia
    Got a text from supposedly westpac asking me to call 1300 720 314 or drop into a branch. I called the westpac main number and they confirmed this is a scam. SCAM SCAM SCAM. I called the 1300 number and talked to a nicely spoken australian accented man. They're pretty experienced...span a story that I could call the westpac helpline and confirm his employee ID number. Bastard
  • Anonymous
    November 22, 2021
    Unknown
    Australia
    same message as others however from Bank SA
  • Anonymous
    September 21, 2021
    Unknown
    Australia
    Had the St George sent you a message text 4 times now. Wish I could call them and tell them where to go.
  • Anonymous
    September 19, 2021
    Unknown
    Australia
    Same here scam
  • Anonymous
    September 15, 2021
    SMS
    Australia
    Caller: Received SMS and Email

    Received St George email to update details and SMS as well. Had the number 1300 720 314 to call on both SMS and email. Called the number and it said AML something something and hung up.

    When I logged in internet banking on St George website I didn't have any message or notification to update my details.

    Be very cautious.

    Do not click on any email link.
  • Anonymous
    September 13, 2021
    SMS
    Australia
    Caller: 1300 720 314

    SCAM!!!
    Have received 3 SMS in the past 2 weeks claiming to be St George, adv they sent a letter on 30/8 for which I had 14 days to confirm my details by clicking the link or visiting a branch. I am not even with St George, and St George don't have a 1300 number???
  • Anonymous
    August 25, 2021
    Unknown
    Australia
    Received email 20/8/2021 headed Westpac Group with attachment asking I fill the form out so they can update my information. Email asked I contact 1300 720 314 with any questions or concerns. I contacted Westpac using their published enquiries number and was informed the 1300 number was not a Westpac number. BEWARE.
  • Anonymous
    August 12, 2021
    Unknown
    Australia
    Caller: 1300 720 314 scam scam scam

    Scammers pretending to be Westpac. You don’t need to respond to their calls. Block the number.
  • Not always a scam
    July 20, 2021
    Unknown
    Australia
    Caller: No one but recieved a text

    I received a text/email/letter from Westpac listing 1300 720 314 or dropping into a branch. I chose to call Westpac through the numbers available on their website NOT the number provided. The lady on the phone didn't have much information but once i logged into mobile banking, the same email was there. I popped into Westpac and provided an ID check for whatever trumped up reason these banks need it for. Do it in person but it was legit.
  • Anonymous
    March 31, 2021
    Unknown
    Australia
    Caller: Westpac

    HUGE westpac scam
  • William
    November 11, 2020
    Scam call
    Australia
    Caller: Tye

    It's a scam. Text received from Westpac asking to call the number 1300 720 314 opt 4. Australia accent hold messages and man at other end. They are fishing for details.
    Lovely man to chat to, and as much as I mucked him around I couldn't get him to bite! Very patiently waited for me to give over my personal info.
  • Anonymous
    September 30, 2020
    SMS
    Australia
    Caller: StGeorge

    Received 5
    SMS with same detail
    The Westpac Group has sent you a letter today, Ref...... . Please note you have 14 days to provide the information. Visit your branch, or call 1300 720 314 (Opt4) or +(02) 8861 6400 (Opt4) for international callers. Do not reply to SMS
  • Anonymous
    September 30, 2020
    SMS
    Australia
    I have received SMS 5 times with same details
  • Anonymous
    August 18, 2020
    Financial services
    Australia
    Caller: Scammer

    Caller: 1300 720 314

    SCAM SCAM SCAM received following sms pretending to be westpac. Its a scam block these two numbers and report to your bank immediately.

    1300 720 314
    (02) 8861 6400 & (02) 9952 1000

    The Westpac Group has sent you a letter today, Ref 7445673342216. Please note you have 14 days to provide the information. Visit your branch, or call 1300 720 314 (Opt4) or +(02) 8861 6400 (Opt4) for international callers. Do not reply to SMS
  • Anonymous
    August 17, 2020
    Unknown
    Australia
    Caller: Text from "Westpac"

    After receiving a text with this number, (saying I had 7 days to respond to a letter that had been sent) I called back 1300 720 314. I knew it was a hoax from the above messages, so I called from a private number just for a laugh. There are about 6 options for various banks and other financial areas. The various messages on hold sounds legitimate (I was on hold for ages) - then spoke to a girl who transferred me to another department. They ask for a reference, so I gave a fake number - but the girl sounded surprisingly legitimate and said to pop into my nearest Westpac branch to update my details
  • Anonymous
    July 20, 2020
    Financial services
    Australia
    Caller: 1300 720 314

    SCAM! SCAM!

    Scammers pretending to be Westpac. You don’t need to respond to their calls. Block the number.

    Block both 1300 720 314 and (02) 8861 6400

    They emailed saying they need me to updated my details. Threatens to close the account if you don’t fill in the details in the form within 14 days.

    Received an email pretending to be Westpac with a link to a form. They also sent me mail with the same looking SCAM letter.

    Do not respond.
    Do not click onto the link.
    Do not fill the details.

    A big SCAM!
  • Anonymous
    January 16, 2020
    Unknown
    Australia
    Received notice I had 14 days to comply or my account would be closed. Scam

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Spam Score
97.50%

10 complaints this year

18 total complaints

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