• Rebecca
    January 11, 2017
    Unknown
    Australia
    Not a scam. They are a genuine company. I called my bank to tell them I had a call from them in regards to some fraudulent transactions on my card. They assured me they were 100% safe and directly transferred me back to the call centre.
    They had found 3 attempted transactions made in USA and they stopped them from going through for me.
    They cancelled my card and are issuing me a new one but were polite enough to ask if I would like to withdraw money before they cancelled it. Good chaps!
    TRUSTWORTHY COMPANY AND NUMBER!
  • Anonymous
    September 14, 2018
    Unknown
    Australia
    I got a message on my phone from this number saying there was a fraud alert on my debit card. I was worried about it being a scam number so I didn't call it but went into my bank to check, and sure enough there was a fraudulent transaction on my card. The information at least was accurate. I can't say anything about the phone number because I spoke to people through the actual branch.
  • Ryan
    March 20, 2018
    Service
    Australia
    This is NOT a scam if you were called by a private number asking to ring back on 1300 705 750.

    This number is posted as the fraud detection service for multiple reputable banks, so it's a bit far-fetched that a scam would have convinced multiple legitimate businesses to list its number as the one to call for fraud.

    I can confirm personally that Credit Union Australia also uses this company for fraud detection services. They were able to identify me and my credit cards based purely on my membership number (NOT account number) so they had little to gain.

    I will come delete this comment if the card cancellation process does not go smoothly or as expected.
  • Michelle
    January 20, 2016
    Unknown
    Australia
    This is not scam, Should call your bank straight away.
  • Anonymous
    May 17, 2019
    Unknown
    Australia
    Caller: seriously

    Anyone who says this is a scam number is an idiot, plain and simple. One of those peope who calls the number (even though they dont believe it is anything to do with their bank) to tell someone in the office 'i dont believe you are my bank, im gonna report this' and hangs up, goes straight here, vents. then goes into a branch, to find out it was legit all along - simple advise - CALL YOUR BANK!
  • Layla
    January 17, 2017
    Unknown
    Australia
    Genuine card monitoring company for 50+ banks and credit unions. 24/7 team that also is the lost and stolen line after hours for many financial institutions. If you feel uncomfortable calling them back ring your bank. Vigil Fraud Bureau who work for a company called Cuscal Ltd located in Sydney NSW
  • mike
    July 4, 2016
    Scam
    Australia
    Yep a scammer. Convincing patter, well spoken and with an aussie accent. Unfazed when questioned.
  • kjm
    July 19, 2017
    SMS
    Australia
    thanks for the link. yep a scam. they asked for details they shouldve had, were they the real deal.
  • Lisa
    March 24, 2017
    Unknown
    Australia
    called me telling me there was fraudulent activity on my credit card . i told them nothing and called my bank . they had no knowledge of any fraud behaviour . and said the call was a scam
  • Kirsten
    September 21, 2022
    Unsolicited call
    United States
    Caller: Bank Australia Fraud detection - 1300 705 750

    They are for real. They called at 10pm last night, quoted the last 4 digits of my card number but I had to give them my member number (not account number) to verify. They also said they were from my bank and it's a smaller bank so it wasn't just a phishing exercise. Read an article this morning which made me wonder if I had been scammed but I'm confident it is all above board. They are cancelling my card and sending me a new one but they had to verify other purchases I had made so they obviously had access to my history of other charges.
  • Lucy
    July 22, 2022
    Unknown
    Australia
    Caller: Fraud Dept

    Is a valid number.
    I had a missed call from (02) 8299 9534 then got message to call Fraud Dept on 1300 705 750. I called Bank Australia as wasn't sure if spam. Couldn't remember my security password so had to reset it and called them back.
    Transferred me to Fraud Dept which was the correct number above, they said someone in Japan had tried to transact on my card so they had put a block on my card and contacted me. They are now issuing me with a new card.
  • Anonymous
    July 12, 2022
    Unknown
    Australia
    Caller:

    Received a text message 'Please contact Peoples Choice Fraud Department on 1300 705 750 and press option 3, to confirm card transactions. Do not reply.' I checked my bank's website to find the number there so I (stupidly) called back and handed my details over. Then in a horrifying moment of realisation that I could've been scammed, I called my bank to check if it was legit. They confirmed it was the legitimate fraudulent services they use and not to be worried about it. But don't do what I do, and just call your bank first to be safe!
  • Anonymous
    March 27, 2022
    Unknown
    Australia
    Not a scam , genuine number . did on online order for coles supermarket . Words on account were joined together so was read as coleseam or something similar so they were quickly on phone to me about possible fraud ...thankfully they are there watching out for us
  • Wilfred
    February 25, 2022
    Financial services
    Australia
    Caller: Beyond Bank (text)

    Beyond Bank messaged me warning of potential fraudulent transactions on credit card and included 1300 705 750 as an option for contacting them. 100% legitimate.
  • Anonymous
    November 18, 2021
    Unknown
    Australia
    Not scam. Bank said they are legit.
  • Anonymous
    November 3, 2021
    Unknown
    Australia
    Caller: 1300 705 750

    Aust fraud services. They only stop legitimate charges like my annual nursing registration and overseas purchases... never had fraud on cards. So every time they call its a major inconvenience. But they are legitimate.
  • Anonymous
    July 29, 2021
    Unknown
    Australia
    Caller: Apparently from my state bank

    Received voicemail apparently from my state bank. Said they are concerned about a transaction on an account number that I DO not have.

    This is a fraudulent number.

    I called my bank back directly. They said no notes are on my account and that the voicemail is fraudulent. No movement in my account.
  • Theresa
    July 24, 2021
    Call centre
    Australia
    Caller: Ross

    This isn't a scam, fraud detection company for credit unions. Good job in stopping unauthorised transitions on my credit card
  • Anonymous
    July 2, 2021
    Unknown
    Australia
    Definitely not a scam
  • Anonymous
    June 15, 2021
    Service
    Australia
    Caller: Fraud Bureau Service on behalf of my bank

    Called and left a message - I ignore unknown numbers that don't leave messages, but saw the reviews here and thought I would try it...

    It's legit, and the guy I spoke to was very helpful.

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3 complaints this year

26 total complaints

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