• Frank
    April 28, 2021
    Call centre
    Australia
    Caller: ATO

    See at the bottom for my solution to this growing problem.

    Yep its real. Missed a call from them, they left a message with a contact phone number 1300 661 508. They really need to improve the way they make these calls. It was 6.30pm and she sounded Indian....typical scammer scenario. Then instead of identifying themselves, they ask you for all sorts of ID so THEY can verify who you are. Exactly what the scammers do either in person or one of those Robo Calls.

    Hey ATO, the Aus Gov tells us NOT to provide the sort of information as above to random callers yet you ask us to provide it when the ATO supposedly calls us. Here'e a solution.

    We need to STOP overseas calls from scammers. If we do this, then we can better trust the incoming phone call and not be so freaked out by NO caller ID calls after hours from Indians or other nationalities. BTW I've never had a scam call from an Aussie voice.

    To STOP these overseas calls, we ALL need to ring our Telcos (Telstra, Optus etc) and tell them that you NO LONGER WANT TO RECEIVE ANY OVERSEAS CALLS either directly or calls that have been redirected via landline or mobile numbers. They can do it, they just don't want to because if they did, they would have to bring all their call centres back to Australia.
  • Anonymous
    April 27, 2021
    Scam call
    Australia
    Caller: Tax office ...

    FALSE SCAMMERS... I have no tax debt...
  • Carmen
    April 20, 2021
    Unknown
    Australia
    Caller: 1300 661 508

    This is legitimate and I had my financial advisor check it for me
  • Anonymous
    April 17, 2021
    Unsolicited call
    France
    Caller: 1300 661 508

    Scam, got a call from a blocked number quoting this ATO 1300 661 508 number. Checked my ATO online and it doesn’t show any outstanding matter nor recent communications from the ATO (if unsure all comms from the ATO to you are recorded on your online ATO/myGov account). Wasted my time but won’t get my money. Be careful!
  • Nancy
    April 1, 2021
    Other
    Australia
    Caller: ATO

    It is ATO number which is available from official website.
    https://www.ato.gov.au/about-ato/contact-us/
  • Gee Bee
    March 29, 2021
    Unknown
    Australia
    Caller: Someone giving name as Cindy

    Call received on my answering machine from someone named 'Cindy' (heavily accented)claiming to be from tax office. There was a lot of background noise like it was a call centre. Gave me the # 1300 661 508 to return call, with a long ref. # and asking for recent tax return info. I don't and never have paid taxes in Australia so I am assuming this is a scam. If they want to contact me, they will have to do it by post.
  • Kate
    March 18, 2021
    Unknown
    Australia
    Asked for my daughter and said they were from the ATO, gave a reference number for me to call back as I said I wanted to do this as I was concerned it was a scam. My daughter will not be calling this number as it seems strange the tax department would be contacting her by phone and on my number. Se is a student and does not lodge a tax return.
  • Anonymous
    March 17, 2021
    Other
    Australia
    Caller: ATO

    This is a legit number. Shame the site doesn't clearly indicate that... Searched for it online and led straight to the ATO as a contact us number.
  • Jen
    March 16, 2021
    Unknown
    Australia
    This number is on the ATO website: https://www.ato.gov.au/About-ATO/Contact-us/
  • Anonymous
    March 13, 2021
    Unknown
    Australia
    Caller: ATO

    Legit call From ATO it is listed on the ATO website. was unsure what it was but i had outstanding Bas and as for comments above it does check out, will be calling them monday
  • Legit ATO BAS
    March 9, 2021
    Unknown
    Australia
    This is 100% legit. It is ATO’s department which deals in BAS affairs. They probably called if your BAS is overdue.
  • Jackie
    March 3, 2021
    Financial services
    Australia
    https://www.ato.gov.au/about-ato/contact-us/

    This number is under lodgement support tag. They called ma reminded me of my pending business activity statements. It is not a scam. I was left a voice mail saying call back on this number. I called and asked them the number is not on ATO website and they guided me to the page where it is (link is posted above). Gentleman on the phone was quite helpful and super nice.
  • Anonymous
    February 24, 2021
    Unknown
    Australia
    Have to advised the ATO you have retired?
    They may not know and still believe you have to lodge a tax return. (My parents were in the same situation)
  • Anonymous
    February 23, 2021
    Unknown
    Australia
    I got this call as well, but couldn't continue as I wanted her to proof who she is and she cant.
  • Anonymous
    February 23, 2021
    Call centre
    Australia
    Caller: 1300 661 508

    This is a scam requiring personal information so that they can disclose to you the purpose of the call which impersonating the ATO
  • Anonymous
    February 19, 2021
    Unknown
    Australia
    Anonymous on the 17 Feb 2021

    Have you told the ATO you are retired?
    If not they will still be chasing you for Tax Returns until you notify them.
  • Monica
    February 18, 2021
    Unknown
    Australia
    So I have just copied and pasted below from the ATO website which includes this number. I was called from a no caller ID first and she left a message to call this number back. Reminding me to lodge my tax return.
    It's a real number. Not a scam. If you are unsure. Go direct to www.ato.gov.au and check the numbers for yourself.

    Lodgment support (callback line) – We may reach out to you to offer help. You can call us back on this number.
    Note:
    Only call this number if we contact you via phone call, SMS or letter. For general enquiries use our Debt and lodgment line.
    Calls originating from the ATO do not show a number on caller ID.

    1300 661 508
    8.00am–6.00pm
    Monday–Friday
  • Anonymous
    February 18, 2021
    Unknown
    Australia
    Caller: ATO

    Love the way people claim it is a scam, however have not bothered to check.
    Perhaps verify the number yourself and call back or discuss with your Accountant if you have one. They can verify why you are being called.
  • Anonymous
    February 16, 2021
    Unknown
    Australia
    This is scam number do not call!!!
  • Anonymous
    January 29, 2021
    Unknown
    Australia
    Caller: The ATO

    This is a legitimate ATO number. It is listed on their website under the contact us section and it says it's the "Lodgment support" phone number.

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15 complaints this year

56 total complaints

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