Comments on (03) 9977 6100

70.00%
Spam Score
5 complaints this year, 35 total complaints

5 complaints this year, 35 total complaints

Comments on (03) 9977 6100


Anonymous

Posted on June 21, 2019
Caller type: Service
Location: Australia
Caller: Lumo Energy

Lumo Energy
22 found this comment helpful
22

Jason

Posted on August 16, 2019
Caller type: Robocall
Location: Australia
Seemingly it’s Lumo energy trying to regain my custom. If there’s one thing that is more annoying than hidden numbers, it’s call centres which call you & instantly put you on hold with their advertising &/or music. Hung up within seconds.
9 found this comment helpful
9

JM

Posted on August 20, 2019
Caller type: Telemarketer
Location: Australia
Caller: Lumo

Trying to get me to sign back up.. I cancelled 3 weeks ago..
6 found this comment helpful
6

Dilbert

Posted on June 22, 2021
Caller type: Call centre
Location: Australia
Caller: Lumo energy

Still trying to get me to call them back, too late, they had their chance to provide customer service, I'm off to try another provider.
3 found this comment helpful
3

Mel

Posted on June 28, 2019
Caller type: Unknown
Location: Australia
Caller: Lumo

So annoying.. if you want to retain your customers make it worth their while in the first place..
3 found this comment helpful
3

I Called Back

Posted on July 25, 2018
Caller type: Unknown
Location: Australia
I called back number (03) 9977 6100 rang once then gets disconnected automatically.
3 found this comment helpful
3

Anonymous

Posted on August 14, 2023
Caller type: Unknown
Location: Australia
Caller: Lumo

Saying he’s from Lumo energy and then asking for my personal info to confirm my identity?! Then why tf are you calling?
2 found this comment helpful
2

Anonymous

Posted on July 5, 2022
Caller type: Unknown
Location: Australia
On the mobile phone for 4 hours Disgraceful. Want to correct a billing mistake by Lumo Energy.Tried by e-Mail. Too cofusing. Wouldn’t let me into the site. Very poor form. Very frustrating. Need Help.!!!
2 found this comment helpful
2

VC

Posted on February 21, 2020
Caller type: Unknown
Location: Australia
i answered, just music playing, possible its Lumo as i left them less than 3 weeks ago
2 found this comment helpful
2

Karl

Posted on October 15, 2020
Caller type: Robocall
Location: Australia
Caller: Lumo

They rang, I was on hold with crappy music for about ten seconds and then it disconnected.
I'm calling this a robocall as I didn't get to speak to a human, despite them calling me.
1 found this comment helpful
1

Anonymous

Posted on August 21, 2020
Caller type: Unknown
Location: Australia
Caller: Lumo

I've just switched to another supplier and got a text message from Lumo at the same time as the call.
1 found this comment helpful
1

Anonymous

Posted on November 22, 2023
Caller type: Unknown
Location: Australia
Just calls and calls and every time I answer it's nothing but silence at the other end.
0 found this comment helpful
0

Anonymous

Posted on November 15, 2023
Caller type: Unknown
Location: Australia
It’s Lumo.. they have the nerve to call after disconnecting due to being the most expensive gas and electricity provider in South Australia. The absolute nerve the fact they keep your number and give it out freely to subcontracted companies to basically harass you to go back with them

They have the nerve to buy Teslas and put them in shopping centres asking customers to sign up and they can win.. how about lower your crazy high energy costs. Never go with Lumo
0 found this comment helpful
0

Anonymous

Posted on September 16, 2023
Caller type: Unknown
Location: Australia
says he is from Lumo and wanted to offer me a new deal. Says my current deal was cancellation. Asked for personal details
0 found this comment helpful
0

nina

Posted on March 16, 2023
Caller type: Company
Location: Australia
Caller: lumo

sorry, it’s from lumo I got double confirmation
0 found this comment helpful
0

nina

Posted on March 15, 2023
Caller type: Scam call
Location: Australia
Caller: (03) 9977 6100

they are scammer, in the name of LUMO Caller. they ask for full name and date of birth, be carefull!
0 found this comment helpful
0

MEME

Posted on November 29, 2022
Caller type: Unknown
Location: Australia
Tell me you work for lumo without telling me you work for lumo
0 found this comment helpful
0

Maz

Posted on October 7, 2022
Caller type: Unknown
Location: Australia
No caller ID, broken-up music playing, no voice (either recorded or live)
0 found this comment helpful
0

JP

Posted on August 13, 2022
Caller type: Call centre
Location: Australia
Caller: LUMO

Be careful with lumo, their offshore call centers use your email and phone numbers in scam centers. 100% provable, make a new email and only register the address with lumo, you will get scam emails in 24hrs after giving them the address.
0 found this comment helpful
0

Pjc

Posted on January 25, 2022
Caller type: Unknown
Location: Australia
Caller: Lumo

They have lost me forever
0 found this comment helpful
0

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