Comments on (03) 9955 3000

62.50%
Spam Score
3 complaints this year, 34 total complaints

3 complaints this year, 34 total complaints

Comments on (03) 9955 3000


ANZ

Posted on December 22, 2020
Caller type: Financial services
Location: Australia
I called back number (03) 9955 3000 reached IVR for ANZ.
33 found this comment helpful
33

Anonymous

Posted on June 9, 2021
Caller type: Unknown
Location: Australia
The Indian lady called me and asked for my date of birth and security code said they’re from ANZ and wanna talk about my banking details. Please don’t give them as I called ANZ and confirmed. They’re scamming, when an ANZ colleague called you they won’t asked for your security code cuz they’ve got everything!
15 found this comment helpful
15

Tony

Posted on September 7, 2021
Caller type: Scam call
Location: Australia
Caller: I did not answer but googled this forum

I see that this number purports to be from ANZ. It is NOT because I have no account with ANZ. Think about it!
11 found this comment helpful
11

Anonymous

Posted on November 11, 2021
Caller type: Financial services
Location: Australia
Caller: ANZ

This is a legitimate number for ANZ. They asked me no personal questions and called to verify a large (suspicious to them) transaction that locked my ANZ account out.
They then unlocked my account, which only ANZ can do.
7 found this comment helpful
7

Anonymous

Posted on July 8, 2021
Caller type: Unknown
Location: Australia
Caller: ANZ

This was a genuine call from ANZ. It was a follow up call from a request we had made around insurance.
6 found this comment helpful
6

Anonymous

Posted on October 7, 2021
Caller type: Unknown
Location: Australia
Totally scammers. Do not give any details.
3 found this comment helpful
3

Anonymous

Posted on November 21, 2022
Caller type: Unknown
Location: Australia
The person who called me said they were from ANZ. However, as the phone sounds really suspicious, I started to question whether the phone call is legit or not. Then, the guy stopped to make any sound but did not hang up the phone. After more than 10 seconds with no response, I hang up the phone and called ANZ directly. They have no record on calling me but when I asked why they phone number is on their website. They said it must be legit if the number was on their website but they still could not explain why they have no record calling me. I am not sure whether it is legit or not. It could be real phone call from ANZ or someone is faking the number.
2 found this comment helpful
2

Anonymous

Posted on June 13, 2022
Caller type: Financial services
Location: Australia
Caller: ANZ

Was a follow-up to my credit card application. Seeming to be legitimate.

Only asked me to confirm my full name, did not ask for any personal information regarding security codes.

Queries from the service staff were referencing payslip information that would have been extremely difficult to get outside of ANZ. (Such that if this was a fraudulent call, my account would have been long since compromised).

Call centre is based in India, but spoofing through the ANZ front-facing number per their "Know your Customer" page.
2 found this comment helpful
2

Anonymous

Posted on March 18, 2022
Caller type: Unknown
Location: Australia
(03) 9955 3000 is definitely a scam so watch out. its an Indian call centre. They reference ANZ but its a fake IVR when you ring back. I looked up ANZ and they have two numbers: 1) If you're already registered for ANZ Phone Banking, simply dial 0800 103 123 or 2) Call 13 13 14 for self-service phone banking 24/7. To speak to a customer service consultant, call us between 7am – 10pm, any day of the week.
2 found this comment helpful
2

Anonymous

Posted on October 11, 2023
Caller type: Unknown
Location: Spain
Definitely scammer (03) 9955 3000. On October 11, 2023, I received their call. They said they were calling from ANZ and asked for my full name. I asked back for their details and to talk to their manager. They said they would pass me on to the manager after I clarified my full name. Lucky me that I didn't trust them, definitely a scam
1 found this comment helpful
1

Anonymous

Posted on May 16, 2022
Caller type: Service
Location: Australia
Caller: ANZ

Genuine call. I checked with ANZ and its their Customer retention team calling from the call centre. I discussed about my home loan.
1 found this comment helpful
1

Anonymous

Posted on May 6, 2022
Caller type: Unknown
Location: Australia
Scam. ANZ do not make unsolicited calls
1 found this comment helpful
1

Anonymous

Posted on April 20, 2022
Caller type: Call centre
Location: Australia
Caller: ANZ

Legit call from ANZ team regarding confirmation for the phone transaction.
1 found this comment helpful
1

Anonymous

Posted on March 30, 2022
Caller type: Unknown
Location: Australia
Caller: (03) 9955 3000

Called me to confirm credit card application. Knew my info and didn’t ask for anything, they also had documents I sent them. Was definitely ANZ
1 found this comment helpful
1

Anonymous

Posted on November 12, 2020
Caller type: Call centre
Location: Australia
Caller: ANZ insurance

This was a genuine call from ANZ insurance who were due to call me back. They left a message
1 found this comment helpful
1

Anonymous

Posted on February 9, 2024
Caller type: Unknown
Location: Australia
Caller: Supposedly, ANZ

I got the call as advised by text was coming. The woman on the end of the phone was talking to me in Chinese and had a strong accent. She wanted to verify things for ANZ credit card application. The phone went dead she never called back.
0 found this comment helpful
0

Anonymous

Posted on November 2, 2023
Caller type: Company
Location: Australia
It isn't a scam. I reiceved a message anz saying my card has been blocked. Which it has due to suspicious activity. And recieved missed call from this number. It is anz.
0 found this comment helpful
0

Anonymous

Posted on October 27, 2023
Caller type: Company
Location: Australia
Caller: ANZ

Legitimate number for ANZ, it's listed on their website here: https://www.anz.com.au/support/know-your-customer/
0 found this comment helpful
0

Emma

Posted on October 9, 2023
Caller type: Call centre
Location: Australia
Caller: ANZ

It is ANZ, not a scam, it was the charge dispute team and they knew the details of the charge
0 found this comment helpful
0

Jonny

Posted on September 8, 2023
Caller type: Service
Location: Australia
Caller: ANZ

This is a genuine number used by ANZ, but, let me say this, it took me an hour to actually verify with ANZ that is is indeed genuine. It was in response to a request I made to close an ANZ account, and I'm so pleased that I am closing it after this merry-go-round of verification. One ANZ department after another just doesn't know what the others do, and three times a transfer to another department just left me hanging on a dead line. ANZ must be the worst bank to deal with on personal accounts.
0 found this comment helpful
0

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