• Anonymous
    May 13, 2020
    Scam call
    Europe
    Caller: A scammer

    Had numerous calls from this number in a single day. Never heard the call but they went through to voicemail. Seemed to be speaking mandarin, or super bad english. The only word I could make out was disconnect. 99% certain this is a scam call so have ignored.
  • Anonymous
    April 30, 2020
    Unsolicited call
    Australia
    Caller: Robo voice (female) then connected to 'Jack' who clearly was not Aglo

    Robovoice (friendly female) said from NBN Aust claiming Internet cutoff imminent - call transferred after selecting 1 to 'Jack' who said I called him and he was NBN Telstra. I queried that NBN being a separate entity was not Telstra and did he service iiNet, Optus, TPG, which he said yes, inferring he was an all encompassing NDN troubleshooter. I asked for phone number and address - (03) 9107 5000 242 Exhibition St Melb. Not hard to source a Telstra location when probed.Felt and sounded dodgy as hell.
  • M
    February 26, 2020
    Unknown
    Australia
    Caller: Telstra

    Can confirm this is telstra's number, from their technical support. I receive this call in the middle of online chat with telstra.
  • Anonymous
    February 17, 2020
    Unknown
    Australia
    Was called twice within about 5 minutes, but no one was there to speak to me.

    The strange thing was, this happened while i was in the second chat session. (the first chat operator confirmed me was located overseas.) Makes me thing that one of the two chat sessions forwarded my mobile number to a spam call center.

    Another reason for Telstra avoid using overseas call centers.
  • Anonymous
    February 17, 2020
    Unknown
    Australia
    Caller: (03) 9107 5000

    This is legit. was for me anyway. I was using the Telstra chat service & they called immediately to confirm mobile & chat.
  • Anonymous
    February 16, 2020
    Unknown
    Australia
    YOU WORK FOR THEM YOU SAY?
    MMMMMMM?????? ---> YET YOU DONT GIVE YOUR NAME ETC ???????????????????
  • Anonymous
    February 6, 2020
    Unknown
    Australia
    This is 100% a Telstra owned number. I work for Telstra and can confirm that the phone number itself is an Australian onshore owned number under the Telstra name.
  • Anonymous
    February 5, 2020
    Unknown
    Australia
    im with telstra - and my phone changed from the number and now says potential Fraud?
  • Anonymous
    January 18, 2020
    Scam call
    Australia
    Caller: (03) 9107 5000

    These guys are scammers but I have just connected to NBN and these guys called me within 10minutes of finishing with legit Telstra. They must have hacked Telstra's system to get this information. Wake up Telstra!
  • Anonymous
    January 17, 2020
    Service
    Australia
    Caller: Telstra

    I rang Telstra to report someone frauding them by using an altered version of my own address for their bill. (I am not with Telstra.) I had sent back numerous letters received before, to no avail, so today I rang in to report the fraud. This number was used by Telstra to call me back to tell me the matter was in hand. So this is Telstra's call back number. They left me a message as I had asked them to do because I do not answer unknown numbers.
  • Anonymous
    January 16, 2020
    Scam call
    Australia
    Had a call from a lady, claiming IP address was being accessed by 2 men in California. She quoted Telstra's Melbourne address and phone number (03) 9107 5000. I told her I'd follow it up and ended the call. She called me straight back and called me a bitch! Talk about scammer.
  • Anonymous
    January 14, 2020
    Unknown
    Australia
    Very strange. Called by this number while I was on the phone with Telstra support.
  • Anonymous
    January 10, 2020
    Scam call
    Australia
    I got a call from this Telstra scammer.

    They said that someone named 'Sarah' was having IT issues in our business and gave them my number to verify their identity. They verified my name and DOB. Pity i didn't see this thread. Contacted my bank and credit card companies straight away. Good luck to them getting a loan out in my name, I've been denied credit a good too many times over the last year lol.
  • Jon
    December 17, 2019
    Call centre
    Australia
    Caller: Telstra

    I didnt answer this number after reading on this page but it turned out to be legit Telstra for a service all - I think maybe some scammers might be able to make it seem like theyre calling from this number but anyways it was legit for me
  • Anonymous
    December 9, 2019
    Unknown
    Australia
    On my answering service and did not leave a message.
  • Comment Removed
    November 6, 2019
    Australia
    Comment has been removed
  • Charlotte
    October 17, 2019
    Scam call
    Australia
    Caller: Scammer

    Scammer calling saying they are from Telstra. Asking for my laptop information saying someone has hacked into our wifi. I asked her many questions which she could not answer. I also called Telstra personally and asked if they had called me and they hadn’t. They told me that this was a scam call.
  • Anonymous
    October 14, 2019
    Unknown
    Australia
    Caller: Someone pretending to be Telstra

    The call came up as from an anonymous caller, who then tried to make me verify her credentials by ringing this number from my mobile while she held on. SCAM!
  • Anonymous
    October 10, 2019
    Scam call
    Australia
    Caller: Someone pretending to be from Telstra

    Scam alert, completely bogus! Don’t believe a word they say, it’s all a con to get your personal information and banking details. They want to drain your bank account, so please don’t fall for it or give them any personal details, not even your name. A woman with an Indian accent. Very insistent and determined, but when questioned, she couldn’t provide any accurate information on the name on our account, our address or what type of internet/phone package we were on. Everything she told me was wrong or fabricated. Beware!
  • Anonymous
    October 1, 2019
    Unknown
    Australia
    Nice try LMAO

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16 complaints this year

106 total complaints

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