Comments on (03) 8903 9325

100.00%
Spam Score
22 complaints this year, 45 total complaints

22 complaints this year, 45 total complaints

Comments on (03) 8903 9325


Anonymous

Posted on July 9, 2024
Caller type: Unknown
Location: Australia
Reading through the comments l see simalarities to my experience. My phone blocked this number twice within minutes, so 2 calls. I was on a call that l had made to telstra on their 13 22 03 number. My call to telstra was unexplainably lost. I rang telstra again on 13 22 03. Was this Telstra trying to call me back? I doubt it. Why? It is not the usual way a big organisation or government body calls customers in Australia. For me in this age of scams it is safer not to answer unknown numbers. I always let them go to voice mail, no message no return call. Suspicious message, no return call. Message appears genuine, return call on the number l know and trust. Sorry Telstra if this is your number, you need to do a better job, if you sound like a scam you can't blame people for treating you like a scammer.
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Anonymous

Posted on June 27, 2024
Caller type: Other
Location: Australia
Caller: said they were telstra

Got text to say Telstra would call me in 10 minutes, There is no reason for Telstra to be calling me at all, especially after hours so I ignored the call, they then left a message to say to check email, checked email there was no email from Telstra.
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Jackie

Posted on June 27, 2024
Caller type: Unknown
Location: Australia
Caller: Telstra

It's from Telstra technical and it's legit. I had an issue a week ago and they told me they would phone back to check that things were okay.
0 found this comment helpful
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Carol

Posted on June 20, 2024
Caller type: Unknown
Location: Australia
Caller: Jody from Telstra

Call and txt on 3 g closing and G Jet Travel on 31st August been getting phone calls and txt from them on my Telstra pH no that I use only for family and parents to ring up in medical emergency not for Telstra phoning me saying they be ringing me up they call 10 minutes later this happens all the time I'm not standing on the ph for them 24/7 this is harassment Telstra better stop calling all the time this is acting like a scammer I won't put my voice to strangers because of AI concerns.
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Anonymous

Posted on June 19, 2024
Caller type: Unknown
Location: Australia
I had a call from that number. It went to voice mail and all I could hear was some weird screaming in the background.
0 found this comment helpful
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Megan Doery

Posted on May 16, 2024
Caller type: Unsolicited call
Location: Australia
Caller: BS Telstra imposter

Man caller said he was from Telstra. I said why are you calling? I didn't trust what he said so I hung up on him. He called back but declined to leave a voice msg.
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Anonymous

Posted on May 9, 2024
Caller type: Unknown
Location: Australia
Think it was Telstra but it was impossible to understand what she said.
Not a single word was decipherable when I played the message that was left
Also don't understand how they can now call me when they told me last night they could not help me sort out my elderly father's loss of internet for 10 straight days and counting despite me being an authority on his account
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Sandy

Posted on April 18, 2024
Caller type: Service
Location: Australia
Caller: Telstra

It is Telstra - we are moving home next week so they were just calling to confirm our moving order
0 found this comment helpful
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Anonymous

Posted on April 11, 2024
Caller type: Company
Location: Australia
Caller: Telstra

It was a legitimate call regarding my Fetch which I received from Telstra more than a month ago.
I had put in a query when I got it and it wasn’t working correctly. It was fixed the following day but I could see that the case was still open in my Telstra account online. He was enquiring how it was going and wanted to close the case. He was very polite and since speaking to him I can see that the case has now closed…….
I receive scam calls, emails and texts everyday. It’s sad that we have to be so worried about answering a phone.
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Anonymous

Posted on April 8, 2024
Caller type: Unknown
Location: Australia
Caller: I don’t know

Reading the reports so far, I was on the phone to a Telstra technician when the call from this number came through. They did not leave any message and the technician I was talking to did not mention that they were calling me. So I don’t know. I think if it was legit they would have left a message!
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Anonymous

Posted on March 28, 2024
Caller type: Company
Location: Australia
Caller: Telstra

It’s Telstra as I’d made a complaint and got a call
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Anonymous

Posted on March 25, 2024
Caller type: Service
Location: Australia
Caller: Telstra

Was from their relocation team about my upcoming property move.
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Jonathan

Posted on February 26, 2024
Caller type: Service
Location: United States
Caller: Telstra

Not a scam. Was Telstra returning my call about a fault.
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Anonymous

Posted on February 10, 2024
Caller type: Nuisance call
Location: Australia
Caller: Telstra

Asian woman answer but i hang up because the way she spoke was unprofesional and i m in the middle of another important call waiting
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Anonymous

Posted on February 6, 2024
Caller type: Company
Location: Australia
Caller: Telstra

Not a scam. This is Telstra. I rang them first to update my personal details & they rang me back on this number to verify my identity.
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Anonymous

Posted on January 31, 2024
Caller type: Unknown
Location: Australia
Definitely Telstra!
Trouble shooting
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Anonymous

Posted on December 15, 2023
Caller type: Unknown
Location: Australia
Caller: Telstra

I believe it was legitimate. Follow up to Telstra issue that was resolved.
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Anonymous

Posted on December 6, 2023
Caller type: Unknown
Location: Australia
Rang my mobile while I was out, didn't answer because I didn't recognise the number. Also left a voice message, and rang my landline as well. Asian-sounding male who said he was calling about an issue, which could be genuine. He knew my email address. I'd spoken to somebody else from Telstra a few days previously, but accidentally cut off the call. I filled in a complaint form about my issue, so that may be the reason for today's call. Anyway, I called into the Telstra shop today and my issue has been resolved.
0 found this comment helpful
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Anonymous

Posted on November 27, 2023
Caller type: Company
Location: Australia
Caller: Telstra

Legit Telstra. They called to confirm details.
0 found this comment helpful
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Anonymous

Posted on November 23, 2023
Caller type: Company
Location: Australia
Caller: Telstra (Complaints)/Telstra (Priority Care)

Genuine Telstra number - I have had 5 calls from this number in 2 days all responding to my initial call to Telstra to resolve issues I raised
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