Comments on (03) 8903 9325

100.00%
Spam Score
21 complaints this year, 33 total complaints

21 complaints this year, 33 total complaints

Comments on (03) 8903 9325


Anonymous

Posted on May 9, 2024
Caller type: Unknown
Location: Australia
Think it was Telstra but it was impossible to understand what she said.
Not a single word was decipherable when I played the message that was left
Also don't understand how they can now call me when they told me last night they could not help me sort out my elderly father's loss of internet for 10 straight days and counting despite me being an authority on his account
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Sandy

Posted on April 18, 2024
Caller type: Service
Location: Australia
Caller: Telstra

It is Telstra - we are moving home next week so they were just calling to confirm our moving order
0 found this comment helpful
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Anonymous

Posted on April 11, 2024
Caller type: Company
Location: Australia
Caller: Telstra

It was a legitimate call regarding my Fetch which I received from Telstra more than a month ago.
I had put in a query when I got it and it wasn’t working correctly. It was fixed the following day but I could see that the case was still open in my Telstra account online. He was enquiring how it was going and wanted to close the case. He was very polite and since speaking to him I can see that the case has now closed…….
I receive scam calls, emails and texts everyday. It’s sad that we have to be so worried about answering a phone.
0 found this comment helpful
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Anonymous

Posted on April 8, 2024
Caller type: Unknown
Location: Australia
Caller: I don’t know

Reading the reports so far, I was on the phone to a Telstra technician when the call from this number came through. They did not leave any message and the technician I was talking to did not mention that they were calling me. So I don’t know. I think if it was legit they would have left a message!
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Anonymous

Posted on March 28, 2024
Caller type: Company
Location: Australia
Caller: Telstra

It’s Telstra as I’d made a complaint and got a call
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Anonymous

Posted on March 25, 2024
Caller type: Service
Location: Australia
Caller: Telstra

Was from their relocation team about my upcoming property move.
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Anonymous

Posted on March 2, 2024
Caller type: Other
Location: Australia
Caller: Telstra (legit/real/genuine)

Despite the lack of identity check via the My Telstra App HELP, this number is really from Telstra. I still did not give any details that wasn't said to me or not in my file.
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Jonathan

Posted on February 26, 2024
Caller type: Service
Location: United States
Caller: Telstra

Not a scam. Was Telstra returning my call about a fault.
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Anonymous

Posted on February 10, 2024
Caller type: Nuisance call
Location: Australia
Caller: Telstra

Asian woman answer but i hang up because the way she spoke was unprofesional and i m in the middle of another important call waiting
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Anonymous

Posted on February 6, 2024
Caller type: Company
Location: Australia
Caller: Telstra

Not a scam. This is Telstra. I rang them first to update my personal details & they rang me back on this number to verify my identity.
0 found this comment helpful
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Anonymous

Posted on January 31, 2024
Caller type: Unknown
Location: Australia
Definitely Telstra!
Trouble shooting
0 found this comment helpful
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Anonymous

Posted on December 15, 2023
Caller type: Unknown
Location: Australia
Caller: Telstra

I believe it was legitimate. Follow up to Telstra issue that was resolved.
0 found this comment helpful
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Anonymous

Posted on December 6, 2023
Caller type: Unknown
Location: Australia
Rang my mobile while I was out, didn't answer because I didn't recognise the number. Also left a voice message, and rang my landline as well. Asian-sounding male who said he was calling about an issue, which could be genuine. He knew my email address. I'd spoken to somebody else from Telstra a few days previously, but accidentally cut off the call. I filled in a complaint form about my issue, so that may be the reason for today's call. Anyway, I called into the Telstra shop today and my issue has been resolved.
0 found this comment helpful
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Anonymous

Posted on November 27, 2023
Caller type: Company
Location: Australia
Caller: Telstra

Legit Telstra. They called to confirm details.
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Anonymous

Posted on November 23, 2023
Caller type: Company
Location: Australia
Caller: Telstra (Complaints)/Telstra (Priority Care)

Genuine Telstra number - I have had 5 calls from this number in 2 days all responding to my initial call to Telstra to resolve issues I raised
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Alex

Posted on November 13, 2023
Caller type: Service
Location: Australia
Caller: roger

he wated me to connect up to fibre to the node but I know that I already have it connected I asked him how much it would cost me extra -and he said he would have to ask a college --i told him to find out and call back in 90 mins as I was going out --i will not take his next call and block the number
0 found this comment helpful
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Anonymous

Posted on October 20, 2023
Caller type: Company
Location: Australia
Caller: Telstra

This is Telstra's IP/Voice Support Number. They handle unwelcome calls and a few other things. When you report your number is being used by scammers, this is the team that will call you. They are genuine.
0 found this comment helpful
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Ross

Posted on October 11, 2023
Caller type: Call centre
Location: Australia
Caller: Telstra Business

Definitely a legitimate call from Telstra. I was on the phone to the business team, on hold, but the call dropped out, so they called me back on (03) 8903 9325 and it was the same person to continue the original phone call. Not a scam!
0 found this comment helpful
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Anonymous

Posted on October 4, 2023
Caller type: Company
Location: Australia
Caller: Telstra

Telstra complaints team. Didn't ask me for ID. Knew when I'd made the complaint and what it was about. Legit.
0 found this comment helpful
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Anonymous

Posted on September 28, 2023
Caller type: Call centre
Location: Australia
Caller: Telstra Priority Care Team

This is a legitimate Telstra Number. It's from their Priority Care Team. They had offered me this home phone service numerous times due to having a major surgery recently. I had contacted Telstra in relation to another issue. They offered me a Home Phone/Priority Care to which I've denied at 5 times. They are quick to try and sell you something but not to actually help you with the inquiry.
0 found this comment helpful
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