Comments on (03) 8903 9325

97.50%
Spam Score
21 complaints this year, 24 total complaints

21 complaints this year, 24 total complaints

Comments on (03) 8903 9325


Anonymous

Posted on December 15, 2023
Caller type: Unknown
Location: Australia
Caller: Telstra

I believe it was legitimate. Follow up to Telstra issue that was resolved.
0 found this comment helpful
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Anonymous

Posted on December 6, 2023
Caller type: Unknown
Location: Australia
Rang my mobile while I was out, didn't answer because I didn't recognise the number. Also left a voice message, and rang my landline as well. Asian-sounding male who said he was calling about an issue, which could be genuine. He knew my email address. I'd spoken to somebody else from Telstra a few days previously, but accidentally cut off the call. I filled in a complaint form about my issue, so that may be the reason for today's call. Anyway, I called into the Telstra shop today and my issue has been resolved.
0 found this comment helpful
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Anonymous

Posted on November 27, 2023
Caller type: Company
Location: Australia
Caller: Telstra

Legit Telstra. They called to confirm details.
0 found this comment helpful
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Anonymous

Posted on November 23, 2023
Caller type: Company
Location: Australia
Caller: Telstra (Complaints)/Telstra (Priority Care)

Genuine Telstra number - I have had 5 calls from this number in 2 days all responding to my initial call to Telstra to resolve issues I raised
0 found this comment helpful
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Alex

Posted on November 13, 2023
Caller type: Service
Location: Australia
Caller: roger

he wated me to connect up to fibre to the node but I know that I already have it connected I asked him how much it would cost me extra -and he said he would have to ask a college --i told him to find out and call back in 90 mins as I was going out --i will not take his next call and block the number
0 found this comment helpful
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Anonymous

Posted on October 20, 2023
Caller type: Company
Location: Australia
Caller: Telstra

This is Telstra's IP/Voice Support Number. They handle unwelcome calls and a few other things. When you report your number is being used by scammers, this is the team that will call you. They are genuine.
0 found this comment helpful
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Ross

Posted on October 11, 2023
Caller type: Call centre
Location: Australia
Caller: Telstra Business

Definitely a legitimate call from Telstra. I was on the phone to the business team, on hold, but the call dropped out, so they called me back on (03) 8903 9325 and it was the same person to continue the original phone call. Not a scam!
0 found this comment helpful
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Anonymous

Posted on October 4, 2023
Caller type: Company
Location: Australia
Caller: Telstra

Telstra complaints team. Didn't ask me for ID. Knew when I'd made the complaint and what it was about. Legit.
0 found this comment helpful
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Anonymous

Posted on September 28, 2023
Caller type: Call centre
Location: Australia
Caller: Telstra Priority Care Team

This is a legitimate Telstra Number. It's from their Priority Care Team. They had offered me this home phone service numerous times due to having a major surgery recently. I had contacted Telstra in relation to another issue. They offered me a Home Phone/Priority Care to which I've denied at 5 times. They are quick to try and sell you something but not to actually help you with the inquiry.
0 found this comment helpful
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KEN

Posted on September 27, 2023
Caller type: Scam call
Location: Australia
Caller: she said telstra

I wasn't giving the female too much information, and TWO of the things she said was totally incorrect
0 found this comment helpful
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Andrew

Posted on September 20, 2023
Caller type: Company
Location: Australia
Caller: Telstra

Legitimate Telstra contact
0 found this comment helpful
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Anonymous

Posted on August 31, 2023
Caller type: Silent call
Location: Australia
Caller: Telstra

Call to Telstra 132999 dropped out. Received call immediately from this number which was silenced as # not in my contacts. Caller left a message apologising for drop out and finished her info re my problem. It was the same Telstra employee I had been speaking to. If this # is a scam I don't know how.
0 found this comment helpful
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Anonymous

Posted on August 25, 2023
Caller type: Call centre
Location: Australia
Caller: Telstra

Legitimate call from Telstra about an issue I’d called about earlier in the day.
0 found this comment helpful
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Anonymous

Posted on August 22, 2023
Caller type: Company
Location: Australia
Caller: Telstra Complaints

Legitimate telstra complaints centre number. I have an existing Telstra complaint and have had at least three calls from this number ... can confirm it is a legitimate Telstra number in my instances as I quizzed them with asking the caller whats the complaint number, last 4 digits of my account was before proceeding with the call
0 found this comment helpful
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Gordon

Posted on August 18, 2023
Caller type: Unknown
Location: Australia
Caller: Telstra

Legit Telstra callback regarding an issue I had with disabled CallerID on my mobile.
0 found this comment helpful
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Beverley

Posted on August 16, 2023
Caller type: Other
Location: Australia
Caller: Telstra Customer Support

Genuine call to resolve Telstra issue. Caller would always advise at what time they would be calling me back & quoting my Complaint Reference number
0 found this comment helpful
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Anonymous

Posted on August 1, 2023
Caller type: Call centre
Location: Australia
Caller: Telstra

Was genuine call from Telstra following up on a PM via Facebook regarding a faulty accessory I'd bought in April that stopped working... I'd not answered the call as it wasn't a number in my contacts... It is now so i'll answer when they call next time...
0 found this comment helpful
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Anonymous

Posted on July 13, 2023
Caller type: Unknown
Location: United States
Caller: Telstra NBN

This is a GENUINE call from the Telstra NBN Team.
0 found this comment helpful
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Anonymous

Posted on July 13, 2023
Caller type: Unknown
Location: Australia
It's Telstra's tech dept. If you are finding otherwise, Telstra itself has been spoofed
0 found this comment helpful
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Anonymous

Posted on July 13, 2023
Caller type: Call centre
Location: Australia
Caller: Telstra

This is a legitimate Telstra number. They were assisting us with our NBN connection.
0 found this comment helpful
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