Comments on (03) 8903 9325

100.00%
Spam Score
23 complaints this year, 53 total complaints

23 complaints this year, 53 total complaints

Comments on (03) 8903 9325


LK

Posted on April 14, 2025
Caller type: Scam call
Location: Australia
Caller: Not Telstra

This number is Scam / Phishing.

A message maybe left from this number stating that it is Telstra.

IT IS NOT TELSTRA.

BLOCK THIS NUMBER
0 found this comment helpful
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Anonymous

Posted on April 9, 2025
Caller type: Scam call
Location: Australia
Definite SCAM. We called Telstra and they called back, wanting access to our computer desktop bank details and wanted $700. We hung up and they tried to call multiple time. Don't give them any details The People saying it's legit on the forum are probably in on the scam. Shame on you. The they used email was a Gmail address.
0 found this comment helpful
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Anonymous

Posted on April 8, 2025
Caller type: Call centre
Location: Australia
Caller: Telstra? Dandenong Victoria

I was on the phone to Telstra, which I called through the standard helpline number, on hold for over an hour. The man I was speaking to stated he could not hear me about 30 seconds into the call and the line disconnected, I must say I was quite angry and frustrated. About one minute later the man calls me back, very suspicious. Couldn’t help me with the issue I was having however offered to take payment for bill. Again suspicious
0 found this comment helpful
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Anonymous

Posted on March 28, 2025
Caller type: Unknown
Location: Australia
Caller: seems to be Telstra

Telstra? who knows? I've blocked this number and it keeps coming through...so I'm suspicious. Also, they are a fan of calling repeatedly over a very short period of time which is a tactic Scammers use to make you think the call is urgent...soooooooo still not answering it.
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Anonymous

Posted on March 24, 2025
Caller type: Call centre
Location: Australia
Caller: Telstra

Legitimate call from Telstra. Was expecting their call.
0 found this comment helpful
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Anonymous

Posted on March 19, 2025
Caller type: Unknown
Location: Australia
Most Likely Some calls are Genuine and Some are Criminal Spoof.I have Even Received Calls From My Own Number.If You are Expecting a Call From Telstra,Put the Phone Down and Call them Back.Then you know you are Talking to the Real Deal!
0 found this comment helpful
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GWEN D

Posted on March 8, 2025
Caller type: Unknown
Location: Australia
For those saying this isn't a scam & is in fact a call from Telstra, i call bullsh#t.
I rang Telstra's 132200 number yesterday to change my parents internet provider to Telstra.
This phone number (03) 8903 9325 rang my mobile 3 times repeatedly - (the same mobile that i had rung & was talking to the Telstra Representative on) 15 minutes into my phone call with Telstra.
Why would Telstra be ringing my mobile when I'm already on a call with a Telstra representative, that i made to Telstra myself?!
0 found this comment helpful
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Anonymous

Posted on March 7, 2025
Caller type: Robocall
Location: Australia
Caller: Telstra

Robocall from someone with an asian accent - hung up immediately
0 found this comment helpful
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Anonymous

Posted on March 5, 2025
Caller type: Other
Location: Australia
Caller: Telstra

Telatra calling back as we hadn't resolved issue yesterday. Rang back at incorrect time, an hour earlier than agreed- despite verifying multiple times when the call would occur. Was unable to answer as I was working.
0 found this comment helpful
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Anonymous

Posted on February 25, 2025
Caller type: Nuisance call
Location: Australia
I know people say this is not a scam and it is Telstra, but Telstra never call me direct, they always text message or contact me through the app first. When I finally did answer the repeated calls, the caller was dodgy, had a very strong accent and lots of child like screaming in the background. I did have an issue that Telstra had been investigating but that had been sorted some time beforehand and I had confirmation via app and texts. Strange that they were supposedly calling about a very old issue that was no longer relevant. Too many Dodge Pots now in Australia using legit customer info for their mates scams.
0 found this comment helpful
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Anonymous

Posted on February 17, 2025
Caller type: Scam call
Location: Australia
If it is a legitimate Telstra call, they tried twice in a minute to interrupt a call I was on, only to send an email moments later. If not, they are persistent scammers. Either way, blocked.
0 found this comment helpful
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Anonymous

Posted on January 23, 2025
Caller type: Unknown
Location: Australia
This is a genuine Telstra number. If you have placed a request with Telstra to move your services you will get a call from this number. I don't know if calls from other areas of Telstra use this number. However, still be careful as scammers are good at putting real numbers into their scam calls.
0 found this comment helpful
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Anonymous

Posted on January 9, 2025
Caller type: Scam call
Location: Australia
Two missed calls this morning. As others have said, it’s a scam. The people claiming otherwise are just trying to make their scam look legitimate. If you phone Telstra, they confirm.
0 found this comment helpful
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Anonymous

Posted on January 5, 2025
Caller type: Unknown
Location: Australia
If not a scam, then why is non telstra customers greengrocer called
0 found this comment helpful
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Anonymous

Posted on December 23, 2024
Caller type: Nuisance call
Location: Australia
Unknown number that appears to be from Telstra according to previous complaints left. I did have an issue with Boost yesterday which is a part of the Telstra network, but it was resolved this morning. So, I have now blocked this number since I don't need it for anything anymore.
0 found this comment helpful
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Telstra Faults Agent

Posted on December 20, 2024
Caller type: Other
Location: Turkey
Caller: Telstra

This is a legitimate Telstra number, I work for Telstra and just did a Test call to myself which displayed this number. Telstra has hundreds of IP numbers that are randomly generated when we call out this is one of them. Repeat, I can confirm this number is legitimate. Most agents don’t know about the numbers as most agents do not have the systems to check only teams in Business/Enterprise can confirm this number is Telstra’s. If you receive a call from this number please ask for a reference case number, ask the agent to place their name in that case if you are still unsure and then Call 132200 to confirm.
0 found this comment helpful
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Anonymous

Posted on December 19, 2024
Caller type: Unknown
Location: Australia
This number called me three times in the same day. Each time, it rang only a few times before hanging up and no message was left.
0 found this comment helpful
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Anonymous

Posted on November 25, 2024
Caller type: Unknown
Location: Australia
Caller: Telstra call back service

This is a Telstra call back number.

Im sure those that say its a scam might also be correct as you can mimic numbers. Be careful with all calls
0 found this comment helpful
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Julie Thompson

Posted on October 22, 2024
Caller type: Call centre
Location: Australia
Caller: Telstra

This is definitely NOT A SCAM CALLER. I was speaking to Telstra yesterday about my account from transferring from the NBN to a moden. They rang me today (as I did not have time yesterday to listen to the the 15 minute spiel about terms and conditions) SO PEOPLE STOP SAYING THIS IS A SCAM.
0 found this comment helpful
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Belle

Posted on September 25, 2024
Caller type: Company
Location: Australia
Caller: Telstra

This was a call from Telstra complaints. It was legit as I have an active complaint. However, the call sounded dodgy as there was a lot of background noise and the caller had a strong accent.
With the references here to legit calls vs scam calls, there could be some calls with spoofed numbers (so appearing to use a legit Telstra number) and some are actually Telstra.
0 found this comment helpful
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