• Matthew
    July 27, 2016
    Unknown
    Australia
    Energy Australia, if you have an account with them it is usually a follow up for reported issues.
  • Energy Australia
    January 11, 2016
    Telemarketer
    Australia
    I called back number (03) 8644 3003 reached IVR for a company called Energy Australia
  • Anonymous
    August 27, 2020
    Scam call
    Australia
    Caller: Energy Australia

    It cant be energy Australia I am with them and checked my online account
  • Anonymous
    August 18, 2020
    Debt collector
    Australia
    Caller: Energy aus

    Have harassed me three times in a few hours
    Never talk in the phone call and never leave a message just silence
  • Peter
    August 6, 2020
    Unknown
    Australia
    Caller: Don't know (03) 8644 3003

    Rang me at 8pm was having the best sleep.... didn't pick up never do with numbers I don't know ...My msg bank says don't leave a msg just text me so I know who it is because I don't like msg bank ...so thy left a msg I listend and no msg looked it up here and as I can see now I know who it is thanks ppl back to bed
  • John
    November 22, 2018
    Company
    Australia
    I wish they would leave a contactable number, what they leave sends me to the Philippines. I need to talk to an Australian.
  • Susan
    May 9, 2017
    Unknown
    Australia
    I keep having messages left from this number (regular missed calls). From an Iris at Energy Australia claiming that "we can see energy is being used at your address but your account hasn't been set up" and to please call their customer service number 1300 135 863) to finalise our account> We are not with Energy Australia and haven't been for over 10 years. As far as I'm concerned this is a scam to get people to change retail energy provider without realising it. I phoned Energy Australia to stop these calls and they apologised and asked me to disregard; when I phoned back after more voice messages they claimed I wasn't in their system and that maybe it was someone else(?). I'm pretty annoyed, to say the least.
  • Anonymous
    April 13, 2021
    Unknown
    Australia
    Caller: they say energy australia

    this is the third call from "energy australia". I have said I don't want to talk about my a/c but they keep phoning saying it is just a courtesy call to discuss my a/c. then started asking for personal details. I said they called me not the other way and if they don't know who they are calling they have a problem. When I asked if they are phoning to offer a better deal she didn't understand what I meant. I asked for them not to phone again - we will see if they do.
  • Anonymous
    October 7, 2020
    Nuisance call
    Australia
    This number calls and hangs up on you when you answer!!! Don’t waste your time answering !!
  • John
    August 17, 2020
    Company
    Australia
    Caller: Energy australia

    Such a pathetic company when they call you and there’s no one on the line and hangs up...
    Sort your Pr for such a big company...
  • John
    August 13, 2020
    Unknown
    Australia
    Hung up when I answered it.
  • Anonymous
    November 28, 2018
    Unknown
    Australia
    Energy Aust Return Call
  • John
    November 27, 2018
    Company
    Australia
    Energy Aust, told them to cancel my account, moved to Red Energy, better prices, less crap and wholey australian owned.
  • Anonymous
    September 24, 2018
    Unknown
    Australia
    They called me from (03) 8644 3003 and left a voice mail ...asked me to call them on 1800 612 946 as it was to do with my energy plan contract request change . as i was still half asleep, i called them . they wanted my name , date of birth and address ... i hung up on them as i realised it was a scam
  • Anonymous
    July 26, 2018
    Unknown
    Australia
    Caller: Energy Australia

    I queried them and my number didnt exist on their system
  • Anonymous
    July 26, 2018
    Unknown
    Australia
    Caller: Energy Australia

    Never left a message. Rang back and it was Energy Australia. Queried them on live chat and their responces were my number isnt on their system.
    Just to make sure, you can send an email to marketingoptout @ energyaustralia.com.au to make sure you do not receive marketing communications or you can also refer to this link https://www.energyaustralia.com.au/privacy

    For any complaints and feedback, you can use this link https://www.energyaustralia.com.au/home/help-and-support/contact-us/complaints-and-feedback
    Asked why i needed to fill in a feedback form and i shouldnt have to for unauthorised use and obtaining my number. from an unknown souse. The reply was
    Just in case you receive a call again and they inform you that they are with us.
    I understand where you're coming from, I am uncertain if the number is from us but for us to further investigate the inquiry, we would also need your cooperation.
    When mentioning reporting it.
    I do apologise if the form doesn't seem to be convenient to you, is there anything else?
    This is what happens when caught out. The number is Energy Australia. Mine isnt on the system. They arn't 100% sure the number is EA .
  • Anonymous
    July 26, 2018
    Unknown
    Australia
    Caller: Energy Australia

    Didnt leave a message. Rang number back and got Energy Australia.. Queried the number on their live chat. and no account comes up under my number their other responses were: Just to make sure, you can send an email to marketingoptout @ energyaustralia.com.au to make sure you do not receive marketing communications or you can also refer to this link https://www.energyaustralia.com.au/privacy.
    For any complaints and feedback, you can use this link https://www.energyaustralia.com.au/home/help-and-support/contact-us/complaints-and-feedback
  • Anonymous
    May 14, 2018
    Nuisance call
    Australia
    Caller: 61 3 8644 3003

    Some idiot left a message for Jonah... There is no Jonah here. Energy Australia. Wankers
  • Natalie
    May 2, 2018
    Unknown
    Australia
    I have had the same thing happen to me! someone claiming to be called Iris from Energy Australia saying that I haven't been charged for gas used. They want to back charge for 9 months and threaten to cut of my power supply if I don't pay. This is a scam as this time frame only applies to electricity and secondly they wouldn't cut of your power they would go through the hardship program. they never gave me a total amount payable and unable to provide any evidence or communicate in writing.
  • Amy
    May 4, 2017
    Unknown
    Australia
    Calls up to 10 times a day and when you answer it just beeps in my ear.

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7 complaints this year

18 total complaints

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