AGL engaging in undue-harassment by way of frequency of contact regarding debt. These actions are illegal and do constitute undue-harassment. If you're being harassed by AGL it is recommended that you record all event(s) and report the matter to the police, you should press charges for undue-harassment as AGL act in breach of ACCC guidelines regarding debt collection and frequency of contact.
Claim to be AGL saying I have an outstanding account that's due in 2 weeks time. Outstanding? I called back number (03) 8613 9354 reached IVR fro AGL Anytime. Caller: AGL (ithink)
they didnt talk, again just silence.
Caller: Claim to be AGL
Received repeated calls from this number. Introduce themselves as AGL. They start off advising that the call will be recorded then ask to confirm the email address on the account. I advise that I have multiple accounts and need to know which one so I can tell them the email then the line goes dead. Similar pattern over the last few weeks.
Ambiguous message from this number. I can’t call back. Automated message with no details, I can’t follow up. Sounds like a scam message! Woman claiming to be AGL saying I was at risk of disconnection for overdue bill. Funny that I had received my bill 2 weeks previous and had been in credit with nothing overdue! Caller: Claim to be AGL
Wanting payment for an overdue bill. Stated that if I paid over the phone then I would receive a 20% discount. When I advised that I would not provide my credit card details over the phone to an unknown number and person and that I would pay any outstanding fees online, caller became very disinterested in any further conversation and promptly terminated the call.
Wouldn’t provide me with the purpose of their call until I confirmed my personal details. I hung up immediately. Rude and unprofessional.
A rude lady was calling very rudely. Asking to pay immediately whare as i have the due date of 26 feb2020. Claimed from agl. How does she knows the bill details.
AGL.Very rude. Want to know my age and other details. multiple calls throughout the work day Caller: AGL
Demanding payment for an “outstanding bill” that’s not due for another two weeks. They are pests!!!!!
claim to be agl, want personal details and when asked to confirm who they are they get upset with you. They request personal details etc when told no you tell me if you know they hang up. Caller: Agl
Nothing but rude pricks who ring you! Don’t speak English and proceed to yell at you! Agl are a disgrace! Glad I left them
Rude bitch!! Got told what I thought!!!
8 complaints this year
8 total complaints
Philip on (03) 9749 0746
Nuisance call. Just seeing if someone answers and the number is connected. They say nothing and...
Chris on (03) 5202 4137
I've been getting a lot of calls from this number, when I return the call, either it hangs up or...
Anonymous on (02) 6064 2045
I didnt answer but had inquired to Aust Inst of ICT earlier in the day about an IT course, so the...
Anonymous on (02) 8992 4253
recorded phone call claiming to be from home security saying that i was part of an investigation
Anonymous on 0414 107 009
Hi I was conned by this creep in 2014 and the police are finally investigating him. Hope the...