Comments on (03) 8613 9354

50.00%
Spam Score
0 complaints this year, 26 total complaints

0 complaints this year, 26 total complaints

Comments on (03) 8613 9354


Anonymous

Posted on November 30, 2020
Caller type: Unknown
Location: Australia
Same experience as others. The lady knew the account details, the balance of both accounts (both of which had been paid) my first name and previous payments received.
I think it was a scammer but how have they been able to access so much info from an AGL account?!
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Anonymous

Posted on November 16, 2020
Caller type: Unknown
Location: Australia
Caller: AGL ?

Saying l have an overdue account. We are no longer with them so don’t know how we could be overdue.
0 found this comment helpful
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Pissed Off Consumer

Posted on September 25, 2020
Caller type: Nuisance call
Location: Australia
Caller: AGL

consistent pestering even though no longer with the company anymore they are still hounding us for money even though paying $ 50 a fortnight and only on centrelink benefits. A**Ho*es.
0 found this comment helpful
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Anonymous

Posted on September 23, 2020
Caller type: Unknown
Location: Australia
This number has called 3 times a day for the last week. I answer and the other end is just silent
0 found this comment helpful
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Tony

Posted on September 9, 2020
Caller type: Company
Location: Australia
Caller: AGL

Claimed to be AGL. Wanted to speak with accounts payable for my business and wanted to know my business name. I advised her that she should know my business name as she rang me. My business does not have any AGL accounts. She then wanted to discuss an estate I am handling and wanted to know my name. I advised them that they called me so should already know my name. She then made some rude remark and hung up. Probably is AGL as my dealings with them in the past few months for the estate have been pathetic and this call just confirms what I already feel about them.
0 found this comment helpful
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Anonymous

Posted on July 30, 2020
Caller type: Unknown
Location: Australia
Claims to be AGL - was very forceful to encourage me to immediately pay my 'overdue account' (which it isn't) at a 20% discount. Stressed how secure the payment will be.
Wasn't at all understanding that I choose to pay the bill in the way I wanted to (BPay) and not accept the discount. Doubt very much that it was AGL, but they seem to have access to my account details, as they knew a lot of details.
If I had shares in AGL and it is in fact them making calls, I would immediately sell those shares - the company has zero idea about Customer Service and will be a worthless company in the not-too-distant-future.
0 found this comment helpful
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Anonymous

Posted on July 20, 2020
Caller type: Unsolicited call
Location: Australia
Caller: AGL maybe

Same as previous people, they claim to be from AGL and knew my first name. Asked for personal details which J refused. I had an account with AGL but not for a while, so even if this was legitimate call for marketing, it is still illegal to contact people who are not your customer on a do not call registry, which my number is.
0 found this comment helpful
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Anonymous

Posted on July 17, 2020
Caller type: Scam call
Location: Australia
Caller: Woman from AGL.

This is a scam, did not address me by name (therefore did not know who I was). Asked me to confirm personal details such as address and email address. She tried to advise me I have an overdue account. I don't even have any accounts with AGL.
0 found this comment helpful
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Anonymous

Posted on July 8, 2020
Caller type: Unknown
Location: Australia
Caller: So called AGL

A woman called me saying she is from AGL. She asked me to confirm my details. And I said, you called me and you should be the one to confirm with me. She refused to do that and asked me to search online. When i told her there are more than 9 complaints about this number. She just hang up rudely. Fraud!
0 found this comment helpful
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Anonymous

Posted on July 6, 2020
Caller type: Unknown
Location: Australia
Caller: AGL

I got a call from what my phone told me was a "potential fraud" (lol should look at the caller id before answering). She said she was from AGL and asked me to confirm some details. She said before we do that I need to inform you that this call is recorded for training, I responded with that's ok its recorded from this end as well as you have call a work phone (they hadn't). She asked if I could provide her with another phone number and I said no. She then said don't worry about it and hung up !!
0 found this comment helpful
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Anonymous

Posted on June 9, 2020
Caller type: Nuisance call
Location: Australia
Caller: AGL (ithink)

they didnt talk, again just silence.
0 found this comment helpful
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Anonymous

Posted on May 18, 2020
Caller type: Unknown
Location: Australia
Ambiguous message from this number. I can’t call back. Automated message with no details, I can’t follow up. Sounds like a scam message!
0 found this comment helpful
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Anonymous

Posted on March 6, 2020
Caller type: Unknown
Location: Australia
Woman claiming to be AGL saying I was at risk of disconnection for overdue bill. Funny that I had received my bill 2 weeks previous and had been in credit with nothing overdue!
0 found this comment helpful
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Anonymous

Posted on February 26, 2020
Caller type: Company
Location: Australia
Caller: Claim to be AGL

Wanting payment for an overdue bill. Stated that if I paid over the phone then I would receive a 20% discount. When I advised that I would not provide my credit card details over the phone to an unknown number and person and that I would pay any outstanding fees online, caller became very disinterested in any further conversation and promptly terminated the call.
0 found this comment helpful
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Anonymous

Posted on February 18, 2020
Caller type: Call centre
Location: Australia
Caller: AGL

Wouldn’t provide me with the purpose of their call until I confirmed my personal details. I hung up immediately. Rude and unprofessional.
0 found this comment helpful
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Anonymous

Posted on February 11, 2020
Caller type: Unknown
Location: Australia
Caller: AGL

A rude lady was calling very rudely. Asking to pay immediately whare as i have the due date of 26 feb2020. Claimed from agl. How does she knows the bill details.
0 found this comment helpful
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Anonymous

Posted on February 4, 2020
Caller type: Unknown
Location: Australia
AGL.Very rude. Want to know my age and other details.
0 found this comment helpful
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Anonymous

Posted on November 28, 2019
Caller type: Unknown
Location: Australia
multiple calls throughout the work day
0 found this comment helpful
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Anonymous

Posted on November 7, 2019
Caller type: Call centre
Location: Australia
Caller: AGL

Demanding payment for an “outstanding bill” that’s not due for another two weeks. They are pests!!!!!
0 found this comment helpful
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Anonymous

Posted on October 30, 2019
Caller type: Unknown
Location: Australia
claim to be agl, want personal details and when asked to confirm who they are they get upset with you. They request personal details etc when told no you tell me if you know they hang up.
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