Comments on (02) 9506 2083

50.00%
Spam Score
0 complaints this year, 40 total complaints

0 complaints this year, 40 total complaints

Comments on (02) 9506 2083


fed-up with constant cellarmasters calls

Posted on January 29, 2015
Caller type: Unknown
Location: Australia
I appreciate the fact that you want to be helpful to past customers - but do you really have to ring daily, or sometimes more than once a day and leave no message. Helpful customer service would ring once, leave a message and maybe one ore two follow up calls. Smart customer service would realise that the customer isn't interested and leave it at that - or maybe wait 6 months before trying again.

Cellarmasters appear to be using some outsourced arrangement to do these calls, as I get calls from 'Cellarmasters' from more than one set of phone numbers. ie. 9333xxx and 9506xxx.
0 found this comment helpful
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Deb

Posted on January 29, 2015
Caller type: Unknown
Location: Australia
Leave me alone Cellarmasters. This type of aggravation causes me to go elsewhere, regardless of price.cellar
0 found this comment helpful
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Ross

Posted on January 28, 2015
Caller type: Telemarketer
Location: Australia
I now have three different numbers for Cellar Masters - (02) 9333 8969; (02) 9506 1901; and (02) 9506 2083. Like Tom, I but my wine when I want to and don't want to be hassled by salespersons into buying their product - I will contact them when I want anything and was happy to receive emails advising of bargains. Because of the constant and unwanted hassling by Cellar Masters, I never intend to buy their products again and have placed myself on the Do Not Call register - www.donotcall.gov.au.
0 found this comment helpful
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gbgb

Posted on January 28, 2015
Caller type: Telemarketer
Location: Australia
HUNG UP
0 found this comment helpful
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Charlie

Posted on January 27, 2015
Caller type: Telemarketer
Location: Australia
They drive you mad, the worst decision ever made was deciding to buy some wine off them , they are worse than a dog with a bone, once they have your details they never give up, even when you ring and ask them not to call, they just continue often daily. What ever you do DO NOT buy any wine from cellarmasters unless you want daily phone calls from them tiring to sell you more wine
0 found this comment helpful
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Tom

Posted on January 27, 2015
Caller type: Unknown
Location: Australia
I don't know why they call so often. I buy wine when I feel like it, not when pressured by a sales person when I'm busy.
0 found this comment helpful
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Cellarmasters

Posted on July 21, 2014
Caller type: Telemarketer
Location: Australia
At Cellarmasters we strive to ensure our customers are delighted with our Personal Wine Advisor service. We do make some outbound calls to ensure our customers can have their favourite wine to hand and can benefit from new releases and deals. We hate to think we may have inconvenienced anyone as this is not our intention.

Please contact us on 1800 500 260 or email us at enquiries @ cellarmasters.com.au with some detail about the issue you experienced. We can change your contact preferences in our system to stop calls if you like, and will investigate the issue to ensure resolution.

- Cellarmasters Team
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Wilf

Posted on June 23, 2014
Caller type: Unknown
Location: Australia
Cellermasters, they can be blocked with an iPhone
0 found this comment helpful
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Ben

Posted on June 15, 2014
Caller type: Unknown
Location: Australia
Create a contact for this number, name it 'spam' or similar, and assign a silent ringtone.
0 found this comment helpful
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Richard

Posted on May 21, 2014
Caller type: Telemarketer
Location: Australia
Same issue as others, I already buy their wine and have asked not to receive calls. Getting daily calls at the moment and there is always a pause at the beginning allowing time to hang up.
0 found this comment helpful
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Unknown

Posted on May 9, 2014
Caller type: Unknown
Location: Australia
Twice a day every day...no messages so annoying
0 found this comment helpful
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Sam

Posted on April 28, 2014
Caller type: Telemarketer
Location: Australia
Cellarmasters... Call almost daily! They don't give up and won't leave messages
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Chris

Posted on April 15, 2014
Caller type: Telemarketer
Location: Australia
Cellarmasters. Will not stop.
0 found this comment helpful
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Ruby

Posted on April 9, 2014
Caller type: Unknown
Location: Australia
Persistent buggers!!
0 found this comment helpful
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Bec

Posted on April 3, 2014
Caller type: Telemarketer
Location: Australia
Asked them not call me and the just called my mobile and work landline again - stop now CellarMasters!!
0 found this comment helpful
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maria

Posted on April 1, 2014
Caller type: Unknown
Location: Australia
stop calling please DO NOT NEED YOU
0 found this comment helpful
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Maria

Posted on April 1, 2014
Caller type: Telemarketer
Location: Australia
Ridiculously annoying:) If I want to buy their wine, I'd go online, why employ all these people to bother us via phones?!
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g scott

Posted on March 31, 2014
Caller type: Telemarketer
Location: Australia
very annoying and if it is cellar masters I wont bee trading with them again.
0 found this comment helpful
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Em

Posted on March 27, 2014
Caller type: Telemarketer
Location: Australia
Omg they have been calling twice a day. Very very annoying
0 found this comment helpful
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PH

Posted on March 27, 2014
Caller type: Unknown
Location: Australia
Can this number be blocked from making calls to my mobile? They are very annoying to say the least!
0 found this comment helpful
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