Posted on January 29, 2015 Caller type: Unknown Location: Australia
I appreciate the fact that you want to be helpful to past customers - but do you really have to ring daily, or sometimes more than once a day and leave no message. Helpful customer service would ring once, leave a message and maybe one ore two follow up calls. Smart customer service would realise that the customer isn't interested and leave it at that - or maybe wait 6 months before trying again.
Cellarmasters appear to be using some outsourced arrangement to do these calls, as I get calls from 'Cellarmasters' from more than one set of phone numbers. ie. 9333xxx and 9506xxx.
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Deb
Posted on January 29, 2015 Caller type: Unknown Location: Australia
Leave me alone Cellarmasters. This type of aggravation causes me to go elsewhere, regardless of price.cellar
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Ross
Posted on January 28, 2015 Caller type: Telemarketer Location: Australia
I now have three different numbers for Cellar Masters - (02) 9333 8969; (02) 9506 1901; and (02) 9506 2083. Like Tom, I but my wine when I want to and don't want to be hassled by salespersons into buying their product - I will contact them when I want anything and was happy to receive emails advising of bargains. Because of the constant and unwanted hassling by Cellar Masters, I never intend to buy their products again and have placed myself on the Do Not Call register - www.donotcall.gov.au.
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gbgb
Posted on January 28, 2015 Caller type: Telemarketer Location: Australia
HUNG UP
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Charlie
Posted on January 27, 2015 Caller type: Telemarketer Location: Australia
They drive you mad, the worst decision ever made was deciding to buy some wine off them , they are worse than a dog with a bone, once they have your details they never give up, even when you ring and ask them not to call, they just continue often daily. What ever you do DO NOT buy any wine from cellarmasters unless you want daily phone calls from them tiring to sell you more wine
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Tom
Posted on January 27, 2015 Caller type: Unknown Location: Australia
I don't know why they call so often. I buy wine when I feel like it, not when pressured by a sales person when I'm busy.
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Cellarmasters
Posted on July 21, 2014 Caller type: Telemarketer Location: Australia
At Cellarmasters we strive to ensure our customers are delighted with our Personal Wine Advisor service. We do make some outbound calls to ensure our customers can have their favourite wine to hand and can benefit from new releases and deals. We hate to think we may have inconvenienced anyone as this is not our intention.
Please contact us on 1800 500 260 or email us at enquiries @ cellarmasters.com.au with some detail about the issue you experienced. We can change your contact preferences in our system to stop calls if you like, and will investigate the issue to ensure resolution.
- Cellarmasters Team
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Wilf
Posted on June 23, 2014 Caller type: Unknown Location: Australia
Cellermasters, they can be blocked with an iPhone
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Ben
Posted on June 15, 2014 Caller type: Unknown Location: Australia
Create a contact for this number, name it 'spam' or similar, and assign a silent ringtone.
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Richard
Posted on May 21, 2014 Caller type: Telemarketer Location: Australia
Same issue as others, I already buy their wine and have asked not to receive calls. Getting daily calls at the moment and there is always a pause at the beginning allowing time to hang up.
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Unknown
Posted on May 9, 2014 Caller type: Unknown Location: Australia
Twice a day every day...no messages so annoying
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Sam
Posted on April 28, 2014 Caller type: Telemarketer Location: Australia
Cellarmasters... Call almost daily! They don't give up and won't leave messages
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Chris
Posted on April 15, 2014 Caller type: Telemarketer Location: Australia
Cellarmasters. Will not stop.
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Ruby
Posted on April 9, 2014 Caller type: Unknown Location: Australia
Persistent buggers!!
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Bec
Posted on April 3, 2014 Caller type: Telemarketer Location: Australia
Asked them not call me and the just called my mobile and work landline again - stop now CellarMasters!!
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maria
Posted on April 1, 2014 Caller type: Unknown Location: Australia
stop calling please DO NOT NEED YOU
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Maria
Posted on April 1, 2014 Caller type: Telemarketer Location: Australia
Ridiculously annoying:) If I want to buy their wine, I'd go online, why employ all these people to bother us via phones?!
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g scott
Posted on March 31, 2014 Caller type: Telemarketer Location: Australia
very annoying and if it is cellar masters I wont bee trading with them again.
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Em
Posted on March 27, 2014 Caller type: Telemarketer Location: Australia
Omg they have been calling twice a day. Very very annoying
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PH
Posted on March 27, 2014 Caller type: Unknown Location: Australia
Can this number be blocked from making calls to my mobile? They are very annoying to say the least!
Comments on (02) 9506 2083
fed-up with constant cellarmasters calls
Posted on January 29, 2015Caller type: Unknown
Location: Australia
Cellarmasters appear to be using some outsourced arrangement to do these calls, as I get calls from 'Cellarmasters' from more than one set of phone numbers. ie. 9333xxx and 9506xxx.
Deb
Posted on January 29, 2015Caller type: Unknown
Location: Australia
Ross
Posted on January 28, 2015Caller type: Telemarketer
Location: Australia
gbgb
Posted on January 28, 2015Caller type: Telemarketer
Location: Australia
Charlie
Posted on January 27, 2015Caller type: Telemarketer
Location: Australia
Tom
Posted on January 27, 2015Caller type: Unknown
Location: Australia
Cellarmasters
Posted on July 21, 2014Caller type: Telemarketer
Location: Australia
Please contact us on 1800 500 260 or email us at enquiries @ cellarmasters.com.au with some detail about the issue you experienced. We can change your contact preferences in our system to stop calls if you like, and will investigate the issue to ensure resolution.
- Cellarmasters Team
Wilf
Posted on June 23, 2014Caller type: Unknown
Location: Australia
Ben
Posted on June 15, 2014Caller type: Unknown
Location: Australia
Richard
Posted on May 21, 2014Caller type: Telemarketer
Location: Australia
Unknown
Posted on May 9, 2014Caller type: Unknown
Location: Australia
Sam
Posted on April 28, 2014Caller type: Telemarketer
Location: Australia
Chris
Posted on April 15, 2014Caller type: Telemarketer
Location: Australia
Ruby
Posted on April 9, 2014Caller type: Unknown
Location: Australia
Bec
Posted on April 3, 2014Caller type: Telemarketer
Location: Australia
maria
Posted on April 1, 2014Caller type: Unknown
Location: Australia
Maria
Posted on April 1, 2014Caller type: Telemarketer
Location: Australia
g scott
Posted on March 31, 2014Caller type: Telemarketer
Location: Australia
Em
Posted on March 27, 2014Caller type: Telemarketer
Location: Australia
PH
Posted on March 27, 2014Caller type: Unknown
Location: Australia
Do you have a comment about (02) 9506 2083?