Comments on (02) 9271 4110

80.00%
Spam Score
6 complaints this year, 18 total complaints

6 complaints this year, 18 total complaints

Comments on (02) 9271 4110


Dave

Posted on December 1, 2019
Caller type: Unknown
Location: Australia
This number is legitimate for AMEX Fraud. I checked it back through the 1300 number on the back of my AMEX card. AMEX verified the number as legitimate. Best to always call the 1300 number under all circumstances - recommended by AMEX.
7 found this comment helpful
7

Richard

Posted on September 2, 2019
Caller type: Scam call
Location: Australia
Caller: AMEX fraud Alert

Very sophisticated scam. First you'll get a text message asking you to verify a charge. You'll probably reply '2', not a valid charge. Then you'll get another text message asking you to ring them & the number included. You can click on the number & then go through to the recorded message, and everything sounds ok. The female recorded message will tell you that "iIve already identified you from the number you're calling from" & then "please enter the last 5 digits of your card". which you can, all good to here. Then, that won't work & you'll be asked to put in your card number.... Don't.
The trick is that they are counting on you believing it's legit because you dialled from your mobile, which is usually linked to your credit card. That's the scam. If you dial the number from a completely unrelated phone, you get the same message. Watch out.
6 found this comment helpful
6

Viv Read

Posted on February 21, 2022
Caller type: Financial services
Location: Australia
Caller: Amex Fraud

Absolutely genuine. My card had attempted to be hacked. I called back thru the approved number. Genuine and non genuine charges were checked. New card is being sent out. Not sure how anyone can find this a scam..
2 found this comment helpful
2

Anonymous

Posted on June 14, 2024
Caller type: Scam call
Location: Australia
Got a call from this number. The lady on the phone asked if I speak Chinese (I do), and then just started talking in Chinese to me. But come on, this is Australia and if anyone start talking in Chinese without consent in a business call, it is a scam! She said someone tried to open an AMEX account under my name, and I just hung up on her. I then called AMEX on 1300 132 639, they checked and there is no one trying to open an account under my name, and it is definitely a phishing call. The phone number may be legitimate but scammer nowadays can use any number to call from their system. They could use 000 to call someone if they want to!
1 found this comment helpful
1

Paul

Posted on June 9, 2024
Caller type: Scam call
Location: Australia
Caller: (02) 9271 4110

This number mimics a genuine American Express phone number but it’s not them. It’s “spoofing”. I don’t even have an American Express credit card and got a call from them.
1 found this comment helpful
1

Annie

Posted on June 7, 2024
Caller type: Unknown
Location: Australia
Caller: (02) 9271 4110

It’s a fraud call. The woman spoke with non Australian local accent, saying there was a transaction on my Amex card buying illegal medication. I ran Amex with 13number, Amex security checked my account. There was no suspicious transaction at all.
1 found this comment helpful
1

Anonymous

Posted on June 18, 2023
Caller type: Unknown
Location: Australia
This is definitely a scam. They called my work and sent me an id kit link making it look legitimate. The other comments are definitely the scammers trying to validate the number when it is definitely a scam. I contacted AMEX by phone, email and live chat and they all said it is fake. It texts from a fake AMEX private number the real one should have Amex rather than AMEX in caps. I have no idea how they found my work but the email they sent me, the trademark date was 2017. They have used my identify as notified by the ATO.

The number is NOT on the website. When you search this number on google, the number the amex website comes up as its searching in related this this number, which is the real amex fraud protection n number. (02) 9271 4110 is the right number. Beware this is definitely a scam.
1 found this comment helpful
1

Annoyed

Posted on June 17, 2020
Caller type: Unknown
Location: Australia
Caller: (02) 9271 4110

Dodgy NOT Amex call. Philippines calling asking for card details and new card has been ordered. So not use your name or give details. Terminate call immediately!
1 found this comment helpful
1

Anonymous

Posted on April 27, 2020
Caller type: Unknown
Location: Australia
Caller: AMEX fraud squad

This is legitimate, we called back on the 1300 different number to check.
1 found this comment helpful
1

Anonymous

Posted on October 27, 2019
Caller type: Unknown
Location: Australia
Got voice mail said from AMax on Sunday and ask me to call back with my credit card number for security check reason..it’s scam. Block this number.
1 found this comment helpful
1

Paul

Posted on June 8, 2024
Caller type: Scam call
Location: Australia
Caller: (02) 9271 4110

For those who think it’s a genuine call from American Express it’s not - it’s a scam. All recording sounded legit from Amex but the plot twist is that I’m not an Amex customer and I don’t even have a credit card. For those who believed it’s a legit call please google ‘spoofing’. You’re welcome!
0 found this comment helpful
0

Anonymous

Posted on June 7, 2024
Caller type: Financial services
Location: Australia
Caller: Amex (John Smith)

A male caller claimed to be Amex staff with a heavy Southeast Asian accent and said his name was "John Smith" & enquired about a transaction. I immediately hung up the phone. I contacted Amex via their official online portal and they said it's not from them.
0 found this comment helpful
0

Anonymous

Posted on June 7, 2024
Caller type: Scam call
Location: Australia
This is a legitimate scam that is pretending to be AMEX
0 found this comment helpful
0

Rapthi

Posted on July 27, 2022
Caller type: Unknown
Location: Australia
Caller: AMEX

It was a legit number for AMEX fraud, but be safe and call the official AMEX number to confirm if you're worried.
0 found this comment helpful
0

Anonymous

Posted on June 15, 2022
Caller type: Unknown
Location: Australia
It is AMEX. Sophisticated my a**e
0 found this comment helpful
0

Aus_Roh

Posted on February 22, 2022
Caller type: Unknown
Location: Australia
If someone calls you from this number it could very well be a scam as they have spoofed an American Express fraud line. Ringing to this number yourself, however, will be legitimate.
0 found this comment helpful
0

Ckaren

Posted on December 27, 2021
Caller type: Unknown
Location: Australia
Caller: AMEX frrom Fraud Team

Definitely not a scam. Someone from AMEX team rang me and advise me of the fraud tonline shopping transaction using my card. It wasn't me at all and she blocked my card and confirmed it wasn't me.
0 found this comment helpful
0

Anonymous

Posted on December 24, 2021
Caller type: Unknown
Location: Australia
Definitely a fraud. Called AMX who checked and asked me to forward to their fraud email which they gave me. Told me NOT to call either 1800 number or the land line.
0 found this comment helpful
0

Nicola

Posted on December 21, 2021
Caller type: Unknown
Location: Australia
Caller: Amex

A totally legitimate call from Fraud Protection. The number is on the Amex website and I contacted Amex as well and they confirmed it.
0 found this comment helpful
0

MJ

Posted on November 24, 2021
Caller type: Unknown
Location: Australia
Caller: AMEX

This number is legit. You'll find it on AMEX's website: https://www.americanexpress.com/au/credit-cards/membership-benefits/service-and-security/fraud-protection/

I also called AMEX on 1300 364 931 before I found this page and they confirmed the number is legit. People who say it's a scam are full of it.
0 found this comment helpful
0

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