Caller: Qantas

100% Qantas. I don't dis others on this page who have said it's a scam - I was suspicious too, which is why I'm here. But the same number rang my wife and then me within 30 seconds of each other. We didn't answer either time. No message left but could hear background call centre sounds. However we actually were awaiting a call from Qantas (we were claiming a refund - the Qantas call centre I rang said they'd process it and call me back - and as we were both claiming, Qantas had both of our mobile numbers). There was enough postive feedback on this site that I rang the (02) 9123 6000 number back - and it was most definitely Qantas.

Caller: Qantas

Qantas Customer Service Contact Centre

Caller: Qantas

I ignored this call initially and they did not leave a message. They continued to ring. After 4 calls I gave in and answered. It is Qantas. I rang their call centre earlier in the day as I could not check in to a flight - they had website issues. Unbeknown to them it was subsequently resolved (their website started working again). They were ringing me back to try to help with my issue. So definitely Qantas.

Caller: Qantas

This definitely IS Qantas.

Caller: Qantas Refunds Team

It’s the Qantas refunds team

Caller: Qantas

I phoned this number and it is Qantas. You can see that it is listed as their contact number for various destinations on this website: https://www.qantas.com/au/en/support/contact-us.html

Caller: Qantas customer service

Qantas re a tax refund for cancelled flights. I was very suss about providing my card info but they knew how much it was and the payments went through.

Caller: Scammer

Anyone reviewing this, please be aware that scammers can also add comments on here saying the number is correct. I thought it was as i was in the middle of changing flights, cancelling the first flight but to make the 2nd leg. So I was 10mins into being on hold to Qantas, and only just started to tell have the guy, who didnt seem to know his job very well, to process my changes, when I started to receive calls from this number! ODD, very ODD. He hadnt even done anything to make updates. It was at least 20mins talking before he processed the change, let alone get to the point of talking refund for tax. SOOO how did these people know about my change, and WHY were they calling even before it was in system ? I still got calls all afternoon, and NO TICKET issued at airport. my manage booking updated but nothing else. The lady at checkin fixed it!.. She said refind would go to card used that is ON THE SYSTEM.
Im sorry but this is extremely odd.. either they are intercepting qantas calls, or someone how works for them is also part of the scammer network. Doesnt add up. Ill be reporting via AustGovt Scam report and to Qantas directly.
DONT ever give out card details to someone who says they are something with NO PROOF.

Caller: Qantas

This is definitely a genuine Qantas phone number. They returned a call, which I had previously phoned them on their 131313 official number, using (02) 9123 6000 and helped me with a query that I had submitted regarding a flight.

Caller: Qantas

Qantas customer service returning my call after I was disconnected on my earlier call.

Caller: Qantas

It was definitely Qantas. They emailed me confirming that I had a refund and I received the refund discussed in the call.

Caller: Qantas

This IS Qantas. I had been seeking COVID credit refund and had been in a back and forward with Qantas for some time. They did call from this number and needed a card to refund my credits. IT WAS LEGIT. It sounds like it isn't, but it was. I was worried after reading these posts, but found an email preceding the call that confirmed I had a credit to be refunded AND I received an email from the same Qantas email that I had been interacting with from the call I initiated several months ago, which confirmed my discussion and refund.

Please do be wary of unsolicited calls (it would be easy to spoof a number to scam), but be aware that it COULD be the company and seek a other way to confirm.

Also, I know Qantas says they don't do this, but they obviously do as I got the refund and I confirmed in other ways that I was actually dealing with them.

Caller: Qantas

Didn't answer. They left a message saying that they were following up regarding a refund case I have had open. Advised that they couldn't refund my previous payment method as it had expired (covid era). Asked for card number and expiry, no other information-- provided a card that I rarely use and has no money available. If it is a scam, as I am now starting to worry, they won't get anything. I hope the others saying that this is legit are correct as Qantas does owe me a refund (though they have tried hard not to refund me).

Scam call. I called Qantas 131131 and they confirmed it’s a scam

Caller: Qantas

Message left. Definitely QANTAS

Scam. Didn't recognise number so let it go to message bank. Message saying they were Qantas and needed my credit card number to process a refund. Rang Qantas and I have no refunds .

Caller: Supposedly Qanta

I have never been asked for credit card details for a refund before they normally just refund the charge.

Caller: Qantas

Didn’t answer no message left

Just rang qantas and they said they do not know this number

This was definitely Qantas when I answered the call, wanting to speak to me about a refund case I had put in