Caller: Qantas

Qantas Customer Service Contact Centre

Caller: Qantas

100% Qantas. I don't dis others on this page who have said it's a scam - I was suspicious too, which is why I'm here. But the same number rang my wife and then me within 30 seconds of each other. We didn't answer either time. No message left but could hear background call centre sounds. However we actually were awaiting a call from Qantas (we were claiming a refund - the Qantas call centre I rang said they'd process it and call me back - and as we were both claiming, Qantas had both of our mobile numbers). There was enough postive feedback on this site that I rang the (02) 9123 6000 number back - and it was most definitely Qantas.

Caller: Qantas

I ignored this call initially and they did not leave a message. They continued to ring. After 4 calls I gave in and answered. It is Qantas. I rang their call centre earlier in the day as I could not check in to a flight - they had website issues. Unbeknown to them it was subsequently resolved (their website started working again). They were ringing me back to try to help with my issue. So definitely Qantas.

Caller: Qantas

This definitely IS Qantas.

Caller: Qantas Refunds Team

It’s the Qantas refunds team

Caller: Qantas

This is definitely a genuine Qantas phone number. They returned a call, which I had previously phoned them on their 131313 official number, using (02) 9123 6000 and helped me with a query that I had submitted regarding a flight.

Caller: Qantas

Qantas customer service returning my call after I was disconnected on my earlier call.

Caller: Qantas

It was definitely Qantas. They emailed me confirming that I had a refund and I received the refund discussed in the call.

Caller: Qantas

This IS Qantas. I had been seeking COVID credit refund and had been in a back and forward with Qantas for some time. They did call from this number and needed a card to refund my credits. IT WAS LEGIT. It sounds like it isn't, but it was. I was worried after reading these posts, but found an email preceding the call that confirmed I had a credit to be refunded AND I received an email from the same Qantas email that I had been interacting with from the call I initiated several months ago, which confirmed my discussion and refund.

Please do be wary of unsolicited calls (it would be easy to spoof a number to scam), but be aware that it COULD be the company and seek a other way to confirm.

Also, I know Qantas says they don't do this, but they obviously do as I got the refund and I confirmed in other ways that I was actually dealing with them.

Caller: Qantas

Didn't answer. They left a message saying that they were following up regarding a refund case I have had open. Advised that they couldn't refund my previous payment method as it had expired (covid era). Asked for card number and expiry, no other information-- provided a card that I rarely use and has no money available. If it is a scam, as I am now starting to worry, they won't get anything. I hope the others saying that this is legit are correct as Qantas does owe me a refund (though they have tried hard not to refund me).

Scam call. I called Qantas 131131 and they confirmed it’s a scam

Caller: Qantas

Message left. Definitely QANTAS

Scam. Didn't recognise number so let it go to message bank. Message saying they were Qantas and needed my credit card number to process a refund. Rang Qantas and I have no refunds .

Caller: Supposedly Qanta

I have never been asked for credit card details for a refund before they normally just refund the charge.

Caller: Qantas

Didn’t answer no message left

Just rang qantas and they said they do not know this number

This was definitely Qantas when I answered the call, wanting to speak to me about a refund case I had put in

said was qantas and need to change flight - scam

Not Qantas, yet another scammer from Kolkata or Manila. Claiming your flight is full or no longer available. This idiot told me my business class ticket on a flight I had already checked in was to be diverted to another destination. I asked the scammer for more details as I was online with Qantas and noted my flight was on schedule. The scammer went to script number 2 but failed badly. Do not provide any credit card details to these idiots. Bait them and have some fun, like I do

Scam call. DO NIT GIVE THEM YOUR CREDIT DETAILS.