• Anonymous
    June 18, 2021
    Unknown
    Australia
    I had a similar experience while trying to access a weather site. Suddenly, all bells and whistles ringing out and three separate layers of windows saying my computer had been compromised and I needed to call Microsoft on (02) 8660 1377. The message warned me not to turn off my computer or all information would be accessed and the computer locked down. My call was answered by an Indian-sounding woman, clearly in a call centre. I was told to turn off my computer and hit the MS Symbol and "r" key together, which opened "Run". then she told me to type a Code which opened a page so "a microsoft engineer could access the computer". That's when I baulked and said I didn't trust the process because I'd run a random number and she could be anyone. She tried to reassure me that the connection was legitimate. Then when I queried again she said I would lose my place in the queue. Next she hung up on me. I think I was pretty lucky. But it's a very scary, helpless feeling when the PC locks up and the alarms keep blaring out. It's designed to make you panic. However, If this happens to you, simply TURN OFF YOUR COMPUTER, THEN RESTART. I immediately ran a thorough Malware screen using my Security Software, TotalAV, which cleaned out the Cookies and other suspicious items. I hope this helps.
  • Anonymous
    May 13, 2021
    Unknown
    Australia
    my computer just sent me this alarm. I called the number reluctantly and he didn't know what I was talking about then it clicked. He told me my address had been hacked by some os country and I should close the computer and get back to him so he could tell me what to do. I was worried so I hung up. Is my computer compromised am I in trouble?
  • Anonymous
    May 11, 2021
    Unknown
    Australia
    A payment to a company called Jaytech Nominees was charged to my credit card. I didn’t have a receipt for this and I’ve recently travelled on holidays so I googled the company name. As soon as I pressed ‘search’, I got the ‘computer is blocked’ message and the call this number for Microsoft help. I couldn’t get rid of the message or close the browser down. From the web-address, the web page with the message was registered in Gambia so it clearly wasn’t Microsoft in Australia or elsewhere. My alternative browser wasn’t blocked so I searched for advice and found this site. Using ‘control/alt/delete’ closed the browser and the task.
    PS I think Jaytech is also a scam - the company address is given as one state in Australia, the phone number is in another, the credit card said the purchase was made via a business in a third. I’m calling the bank next.
  • Anonymous
    June 16, 2021
    Unknown
    Australia
    Caller: (02) 8660 1377

    dont call back its just one huge scam turn off the computer completley wait the return it on click it away it will then go .
  • Anonymous
    November 19, 2021
    Unknown
    Australia
    This number I clicked on. It is a scam
  • Anonymous
    November 15, 2021
    Unknown
    Australia
    I have been hacked on my computer and significant amount of Money taken out from my account. Be careful. I learnt my lesson the hard way.
  • Anonymous
    November 3, 2021
    Unknown
    Australia
    They have taken my money
  • GG
    October 20, 2021
    Unknown
    Australia
    Caller: Nobody. This number was displayed on my computer.

    This number was displayed on my computer when I tried to follow a link which suddenly brought up several layers of messages and warnings along with whistles, saying that my computer was infected, not to turn it off and that I was in danger of loosing all my data. It recommending that I call this number.
    However the solution was simple; I simply 'clicked the X in the top tab for the page/window that I was in and it all went away.
  • Anonymous
    October 17, 2021
    Scam call
    Australia
    Caller: shirley from microsoft

    filthy rotten scums took my money too
  • Anonymous
    September 30, 2021
    Unknown
    Australia
    Elderly Mother's computer locked up with all the same windows as previously described. Not being computer literate, she rang me. Looked up the number in here and found this. Wasn't able to think straight to start with as I had had a bad nights sleep. Thankfully I thought of Reverse Aust. and it led me to this. Now know what to do to help her.
  • Andy
    September 23, 2021
    Unknown
    Australia
    Caller: Scam phone number pretending to be Microsoft IT Agent

    Same issue - loud beeping alarm, called the number, went through same process of windows key and R - run window. They ran event viewer, then said they were going to secure email, facebook, even internet banking. Tone changed once they started running scans and providing ID numbers, then when I said I would get our IT on the line the tone changed again, getting defiant - you called us, our terms and conditions don't allow us to talk to 3rd parties.
    This is a very sophisticated scam. Advised employee ID and Name (Shane Dawson) Finally after screen going blank and other things happening, they wanted me to send an email as the command module said our software was corrupted and we would get a refund. $230. Very suspicious. Called our IT and did a search on the phone number and realised it was a scam. They got some access to laptop. Our IT rep saw them using mouse although their scan showed nothing was uploaded. Yes, very scary. Do not call a random number and give any details. They also wanted to know if I was using other computers.
  • Anonymous
    September 19, 2021
    Scam call
    Australia
    said they were microsoft. Wanted bank account details
  • Mark
    September 16, 2021
    Unknown
    Australia
    Total scam.
    Computer locked from clicking on a link that came up in a google search engine. Alarms beeping loudly. Called the number, supposedly a Microsoft help desk but the as soon as I could see that my PC was able to use the microsoft button, i realised it wasn't locked. Closed down the PC and turned it back on. All good.

    Its a scam, they only want access to your PC.
  • DL
    August 10, 2021
    Unknown
    Australia
    Caller: (02) 7202 3825

    Aug 10.....Computer blocked with popup message to call Microsoft.
    Guy said he was Ryan Coleman from Microsoft.
    Obviously NOT from Microsoft so closed don computer
  • Anonymous
    August 8, 2021
    Unknown
    Australia
    omg exactly the same thing happend to me on Wednesday night 4th of August 2021 I didn't know what to do I did freek out and she told me here name was Shirley
    she even gave me a case number and all sorts and tried to force me to pay $377.19 for a one year security support but I didn't need security as I already have Nortons 360
  • Anonymous
    June 30, 2021
    Unknown
    Australia
    My wife was browsing baby clothes sites when she got these ominous computer error messages, ominous beeping and apparently locked keyboard. I freaked out and rang the so called microsoft support number and got an indian claiming to be microsoft support. He started asking me do to something which appeared to be trying for me to give remote control to him when i started to get suspicious and asked him to prove who he was. He started to get defensive and i got more suspicious. Isaid i would ring him back and hung up, I consulted my tech savy son and he closed down the popup.

    The computer was fine. We ran anti virus and there were on issues.

    I dont know what they were up to but it wasnt good. Dont be fooled!

    These people are getting more and more devious.
  • Anonymous
    June 25, 2021
    Unknown
    Australia
    Phone number (02) 8660 1377. Please be careful, this number is related to a scam. You will get a click thru on your PC saying you have a Microsoft issue, and to call this number. Microsoft do not contact you like this. Do not call. Do not provide any details. Close down your PC and Browser.
  • Dominic O'Grady
    June 23, 2021
    Unknown
    Australia
    It's a scam. I occasionally get it when I sign onto my News service.
  • Jay
    May 13, 2021
    Unknown
    Australia
    Just got the Your Computer is Blocked " message. (13 May 2021) Pressed Alt, Control, Delete and rebooted. Then googled Microsoft to get their real numbers. (02) 8660 1377 IS A SCAMERS NUMBER. REBOOT ASAP .
  • Anonymous
    May 13, 2021
    Unknown
    Australia
    They claimed Microsoft and also got into my computer and bank account. ACCC - IDCARE was extremely helpful and they strongly recommend reporting all of these incidents

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