• Anonymous
    May 13, 2021
    Unknown
    Australia
    my computer just sent me this alarm. I called the number reluctantly and he didn't know what I was talking about then it clicked. He told me my address had been hacked by some os country and I should close the computer and get back to him so he could tell me what to do. I was worried so I hung up. Is my computer compromised am I in trouble?
  • Anonymous
    June 18, 2021
    Unknown
    Australia
    I had a similar experience while trying to access a weather site. Suddenly, all bells and whistles ringing out and three separate layers of windows saying my computer had been compromised and I needed to call Microsoft on (02) 8660 1377. The message warned me not to turn off my computer or all information would be accessed and the computer locked down. My call was answered by an Indian-sounding woman, clearly in a call centre. I was told to turn off my computer and hit the MS Symbol and "r" key together, which opened "Run". then she told me to type a Code which opened a page so "a microsoft engineer could access the computer". That's when I baulked and said I didn't trust the process because I'd run a random number and she could be anyone. She tried to reassure me that the connection was legitimate. Then when I queried again she said I would lose my place in the queue. Next she hung up on me. I think I was pretty lucky. But it's a very scary, helpless feeling when the PC locks up and the alarms keep blaring out. It's designed to make you panic. However, If this happens to you, simply TURN OFF YOUR COMPUTER, THEN RESTART. I immediately ran a thorough Malware screen using my Security Software, TotalAV, which cleaned out the Cookies and other suspicious items. I hope this helps.
  • Anonymous
    June 16, 2021
    Unknown
    Australia
    Caller: (02) 8660 1377

    dont call back its just one huge scam turn off the computer completley wait the return it on click it away it will then go .
  • Anonymous
    May 11, 2021
    Unknown
    Australia
    A payment to a company called Jaytech Nominees was charged to my credit card. I didn’t have a receipt for this and I’ve recently travelled on holidays so I googled the company name. As soon as I pressed ‘search’, I got the ‘computer is blocked’ message and the call this number for Microsoft help. I couldn’t get rid of the message or close the browser down. From the web-address, the web page with the message was registered in Gambia so it clearly wasn’t Microsoft in Australia or elsewhere. My alternative browser wasn’t blocked so I searched for advice and found this site. Using ‘control/alt/delete’ closed the browser and the task.
    PS I think Jaytech is also a scam - the company address is given as one state in Australia, the phone number is in another, the credit card said the purchase was made via a business in a third. I’m calling the bank next.
  • Anonymous
    June 30, 2021
    Unknown
    Australia
    My wife was browsing baby clothes sites when she got these ominous computer error messages, ominous beeping and apparently locked keyboard. I freaked out and rang the so called microsoft support number and got an indian claiming to be microsoft support. He started asking me do to something which appeared to be trying for me to give remote control to him when i started to get suspicious and asked him to prove who he was. He started to get defensive and i got more suspicious. Isaid i would ring him back and hung up, I consulted my tech savy son and he closed down the popup.

    The computer was fine. We ran anti virus and there were on issues.

    I dont know what they were up to but it wasnt good. Dont be fooled!

    These people are getting more and more devious.
  • Anonymous
    June 25, 2021
    Unknown
    Australia
    Phone number (02) 8660 1377. Please be careful, this number is related to a scam. You will get a click thru on your PC saying you have a Microsoft issue, and to call this number. Microsoft do not contact you like this. Do not call. Do not provide any details. Close down your PC and Browser.
  • Dominic O'Grady
    June 23, 2021
    Unknown
    Australia
    It's a scam. I occasionally get it when I sign onto my News service.
  • Jay
    May 13, 2021
    Unknown
    Australia
    Just got the Your Computer is Blocked " message. (13 May 2021) Pressed Alt, Control, Delete and rebooted. Then googled Microsoft to get their real numbers. (02) 8660 1377 IS A SCAMERS NUMBER. REBOOT ASAP .
  • Anonymous
    May 13, 2021
    Unknown
    Australia
    They claimed Microsoft and also got into my computer and bank account. ACCC - IDCARE was extremely helpful and they strongly recommend reporting all of these incidents
  • Anonymous
    May 12, 2021
    Unknown
    Australia
    SCAM, he said my computer had been hacked. Everything looked so legit and he was very, very convincing that he was from Microsoft. I did not realise he had taken control of my computer- said I was entitled to a $160 refund (Anti-Virus credit) immediate transfer of $16K appeared in my a/c, which he wanted refunded, saying I had made the error and I must go to bank immediately, withdraw cash and then go to another bank (prefer National) and bank the cash (he would stay on the phone while I carry out both actions and do not tell anyone for legal reasons. I ended the call, went to my bank who identified that he had transferred the $16K from another of my accounts - One feels so stupid – thank goodness I did not lose any money. Unfortunately, I am now worried about Identity theft. The other number used was (02) 8667 2023825
  • Grey Geek
    May 5, 2021
    Call centre
    Australia
    Caller: (02) 8660 1377

    I'm a computer tech and one of my customers got the your computer is blocked message. A compromised web page downloads a web page to your downloads folder. It says your computer has been blocked. So I called 28 8660 1377 to see what happens. You are connected to an Indian sounding call centre who claim to be Microsoft tech support. They will try to get you to install anydesk software so they can remotely control your computer. By playing dumb I managed to keep them hanging on for nearly 1/2 an hour before she finally asked me if I was trying to waste her time. I pointed out that the real Microsoft use Quick Assist and she swore at me and told her never to call again.
  • Anonymous
    April 29, 2021
    Unknown
    Australia
    It is definitely THE SCAM. They took my money from the bank account. Be careful these crooks!!!
  • Anonymous
    April 23, 2021
    Unknown
    Australia
    Scam - I went way far before realizing. They login to your computer, use cmd prompt and state hackers have established connection via ip addresses displayed. Then want you to log into each of your bank accounts. That's when I stopped.
  • Anonymous
    April 23, 2021
    Scam call
    Australia
    Caller: website trying to fake microsoft security popups

    the site has audible alarm and recurring message warning that your computer has been blocked and to call for support. This is the number they give.
    Fake Windows SmartScreen message lists this number to call.
    my Anti-virus detected and block a suspicious file at the same time
  • Rozy
    April 22, 2021
    Scam call
    Romania
    Caller: I don't know

    Can you please tell me from where you get the link? or if you still have it?
  • Anonymous
    April 21, 2021
    Unknown
    Australia
    Caller: Unknown

    Page appeared on screen whilst conducting a search claiming they were Microsoft Security and telling me that an attempt at Identity Theft had been detected, resulting in my computer being 'locked up'. I was instructed to contact Microsoft Security (Phone # (02) 8660 1377) who supposedly would resolve the situation. I rang the number and when I asked the responder to prove to me that I was actually talking to Microsoft she got fairly aggressive. Definitely a scam! Close the page using the toolbar and run virus and adware checks.
  • Anonymous
    April 20, 2021
    Unknown
    Romania
    Hello. Can you please tell me from where you got that number? I need the website or sth
  • Anonymous
    April 7, 2021
    Unknown
    Australia
    I think it is a scam. Press Control, Alt, Del n choose task Manager and del that task.
  • Anonymous
    April 1, 2021
    Unknown
    Australia
    Definitely a scam.
  • Anonymous
    March 31, 2021
    Scam call
    Australia
    Caller: Fake 'Microsoft' support

    One of my clients had this number come up in a popup in her web browser saying the computer is blocked and to call the number for support. DO NOT DO IT!!!

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22 complaints this year

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