• Dianne
    September 21, 2017
    Unknown
    Australia
    Dear Origin Energy, have the courtesy to leave a message. Due to prior instances of abusive calls, I don't answer any unknown number trusting if they genuinely need to speak to me they'll leave a message. kind regards Dianne
  • Anonymous
    October 27, 2017
    Robocall
    Australia
    It's a RoboCall from Origin Australia asking me to pay a bill that I have already paid!
    I have recently disconnected with Origin as they are way too disconnected from their customers.
  • Anonymous
    February 5, 2019
    Unsolicited call
    Australia
    Caller: Origin Energy

    An unknown number so I didn't answer. Origin if you want people to answer or contact you in return then leave a message. Better yet use the email address that is provided with our accounts. Your bills can certainly find us via email !!
  • A fatigued
    February 8, 2018
    Unsolicited call
    Australia
    Origin Energy are aggressive phone marketers. Calling them is a waste of time - spent 19 minutes on hold one day before moving to plan 'B' search their site for media contacts - this will yield mobile phone numbers are direct emails.7

    If you strike out searching their site, you can find parliamentary and/or regulatory or pricing submissions. Grab the name and email and away you go.

    Always be polite and well reasoned, they delete emails from those who display signs of being unhinged.

    Once you achieve your objective of stopping the endless calls, your work is done. A thanks might be nice. Here are some Origin contacts:

    Anneliis Allen
    Group Manager, External Affairs 

    (02) 8345 5119  0428 967 166

    Tracy Ong
    External Affairs 
Corporate
    (02) 8345 5213    0408 400 227
    Ryan Auger

    Senior External Affairs Manager 
Retail
    (03) 8665 7905    0407 356 377
    Chris Zipf

    Senior External Affairs
Manager 
    (07) 3028 5398    0429 078 331

    They will tell you that they only deal with media requests, so make a media request or fill their inbox and voicemail. Watch their creativity blossom.
  • John.
    November 15, 2017
    Unknown
    Australia
    I don’t like being badgered. 5 calls before I got a reminder bill. Phillipine accent.
    I’ll be changing provider. 😡
  • Anonymous
    August 24, 2018
    Unknown
    Australia
    I don't have an account with Origin, so why are they calling me while I am working. I am on the do not call register, so if this is a marketing call - I will report
  • Anonymous
    December 17, 2019
    Unknown
    Australia
    Caller: Robocall said it was Origin Energy

    A robot tells you "its origin energy and to stay on the line because its important you complete this call". I hung up straight away as it feels like a scam. A normal professional company will personally dial your number an speak to you politely, especially if they want something from you.
  • Anonymous
    May 7, 2021
    Nuisance call
    Australia
    I received 2 calls from this number (who claim to be Origin Energy) today asking me to press 1 to proceed with the call, then they hang up.

    I called Origin Energy & they have advised that this number is not connected to them in any way.
  • Anonymous
    May 7, 2020
    Unknown
    Australia
    Caller: A machine

    Disgusting corporations and their inhumane tactics. No human calls you. No humans answers your calls. They expect you to trust them their only focus is profit. It matters not how much they make, it is never enough. All I want is a level playing field and basic human rights. They cant even do that and they are only getting worse. I wont tolerate it, nor should anyone.
  • ScrewYouToo
    January 5, 2018
    Robocall
    Australia
    I Received 2 calls today within 5 minutes of each other, I have already started paying my bill by instalments but they still badger me.
    I received an automated call reminding me my bill was overdue by 1 week (ha) the dummies that make the calls can surely see that I was already paying the bill off by looking at their computer screens.
    What bothered me most was some automated robot on the other end was asking me for the telephone number that I had used when I opened this account (which was probably years ago) as it followed on from the takeover of Energy Australia and whoever owned it previously, needless to say, some 12-15 years ago when I first opened it.
    Not only were they asking for the telephone number, they wanted details of my full name and if I was that person, to press 1 on the phone dial pad, (how easy is that, date of birth, bla, bla, bla, just by entering it into a phone they have most of my personal details.....No wonder we have so much identity fraud in this country.
    Very silly way to go about chasing up your creditors with all this identity information being stolen. The cheek of Origin asking me to provide personal details so they can verify who I am. ARE THEY KIDDING? They called me, I didn't call them, totally wrong of them!
    ORIGIN, You can wait for your money. The remainder will be paid off within the month as promised and don't telephone me or text me because I don't give out personal information willy nilly.to anyone.
    You would be wise to take all these complaints on board, operate your business in a professional manner and there would be no need to pay people who work for you in another country disguising themselves as Australian.....Give us credit where credit is due, we are not that easily fooled.
  • Amanda
    September 9, 2021
    Unknown
    Australia
    Caller: Origin Energy

    I've made a series of complaints to Origin about a bill, and their way to attempt to fix my concerns is to have a computer call me. If you leave a message and provide me a direct line to call back (not a 1300 number) then I will very happily comply.
  • Anonymous
    July 19, 2021
    Robocall
    Australia
    Caller: Origin

    Never have account with origin energy
    . Keep sending me message to traced unpaid bill. The title name of bill even is not me. Today a robot call reached me and I hung up straightforward and blacklist this number.
  • TJ
    December 1, 2020
    Unknown
    Australia
    Caller: Origin Energy

    I did have and account with Origin Energy, I had a dispute about my Solar Meter reading, it took me 3 months of stress frustration to try get the matter solved.
    Without any success I gave up and changed Provider, suddenly they are interested in talking to me and call me around 5 times a day.
  • Garry
    August 4, 2022
    Unknown
    Australia
    Caller: Claimed to be Origin

    Origin don’t have my mobile number, they only email me, I always paid on time, I’m blocking this number I think it’s a scamming technique, these dogs are coming up with new & better ways to cheat honest people, just block this number it’s BS.
  • Anonymous
    May 5, 2022
    Unknown
    Australia
    Caller: Origin, maybe

    All bills are paid immediately, weeks ago, yet they claim it’s not. Firstly, their English was f*cking awful. Secondly, asking for my bank details and “demanding” DIRECT DEBIT. f*ck off.
  • Anonymous
    March 17, 2022
    Scam call
    Australia
    Caller: ORIGIN ENERGY

    I don't use origin , i never have or never will. I am happy with my provider . I get these calls all the time from a Sydney number , so I decided to answer one , first of all I can tell you the person i was speaking to was not in Australia, like the Philippines, then asked if they where speaking to me and asked me to verify my ID . hang on you called my mobile , so why don't you verify where you got my details from and why are you calling me??? . Then she tells me its in regards to a outstanding bill , funny thing was i told her where i was living, suburb only, I have lived for the last 43 years and where she told me was in another state! . two things i have not ever done , one is leave the state , two even leave the country . she then advised i have 48 hours to pay the bill or they will disconnect the power . disconnect it , its not even me or my house ..lol . How and where do they get these details???? , its only happened the last few weeks , and the sad thing i believe it to be a massive scam as some of the states are declared natural disaster areas . So next time another country is affected by war or natural disasters , think before you donate. if they would not assist us first why should we assist them . these people are called maggots and they feed on the rotten corpses of humanity . these people would live in a house with no mirrors , cause how could you look at your pitifully self.
  • John
    December 16, 2021
    Unknown
    Australia
    Caller: I assume Origin Energy

    These idiots don't allow a connection, when scamming. hoping we will be dumb enough to return a missed call. Iuse my phone as a work tool. scammers should consider that they are just plain rude. and create a wish to leave their billing service.
    John
  • Anonymous
    October 27, 2021
    Scam call
    Australia
    Caller: Someone Claiming to be Origin *** SCAM/FRAUD ALERT***

    It is not Origin!! I am a Financial Counsellor in NSW and a Client contacted me claiming Origin called her on this number and there was an amount outstanding that she needed to pay immediately over the phone. Luckily my Client decided to contact me first and we contacted the Origin Hardship Department who stated that no one from Origin has called. Any from Origin no matter what Department will always leave notes. Origin has not called. This is clearly a scam to get credit card numbers over the phone. If you are caught out and scammed, because you gave out your credit card details, you are liable for the amount lost, not the bank.
  • Anonymous
    October 7, 2021
    Unknown
    Australia
    Claims origin energy
  • Anonymous
    September 29, 2021
    Unknown
    Australia
    Caller: Looks like Origin Energy judging from the other comments posted

    I agree - I do not answer 'unknown callers' because there are so many scammers and generally unpleasant types around who hide their identities and hope to catch you off guard. What I really don't get is why organisations and even government institutions insist on not revealing their identities given the issues i raised above...also it is discourteous.

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10 complaints this year

52 total complaints

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