• Dianne
    September 21, 2017
    Unknown
    Australia
    Dear Origin Energy, have the courtesy to leave a message. Due to prior instances of abusive calls, I don't answer any unknown number trusting if they genuinely need to speak to me they'll leave a message. kind regards Dianne
  • Anonymous
    October 27, 2017
    Robocall
    Australia
    It's a RoboCall from Origin Australia asking me to pay a bill that I have already paid!
    I have recently disconnected with Origin as they are way too disconnected from their customers.
  • A fatigued
    February 8, 2018
    Unsolicited call
    Australia
    Origin Energy are aggressive phone marketers. Calling them is a waste of time - spent 19 minutes on hold one day before moving to plan 'B' search their site for media contacts - this will yield mobile phone numbers are direct emails.7

    If you strike out searching their site, you can find parliamentary and/or regulatory or pricing submissions. Grab the name and email and away you go.

    Always be polite and well reasoned, they delete emails from those who display signs of being unhinged.

    Once you achieve your objective of stopping the endless calls, your work is done. A thanks might be nice. Here are some Origin contacts:

    Anneliis Allen
    Group Manager, External Affairs 

    (02) 8345 5119  0428 967 166

    Tracy Ong
    External Affairs 
Corporate
    (02) 8345 5213    0408 400 227
    Ryan Auger

    Senior External Affairs Manager 
Retail
    (03) 8665 7905    0407 356 377
    Chris Zipf

    Senior External Affairs
Manager 
    (07) 3028 5398    0429 078 331

    They will tell you that they only deal with media requests, so make a media request or fill their inbox and voicemail. Watch their creativity blossom.
  • Anonymous
    August 24, 2018
    Unknown
    Australia
    I don't have an account with Origin, so why are they calling me while I am working. I am on the do not call register, so if this is a marketing call - I will report
  • Anonymous
    February 5, 2019
    Unsolicited call
    Australia
    Caller: Origin Energy

    An unknown number so I didn't answer. Origin if you want people to answer or contact you in return then leave a message. Better yet use the email address that is provided with our accounts. Your bills can certainly find us via email !!
  • John.
    November 15, 2017
    Unknown
    Australia
    I don’t like being badgered. 5 calls before I got a reminder bill. Phillipine accent.
    I’ll be changing provider. 😡
  • ScrewYouToo
    January 5, 2018
    Robocall
    Australia
    I Received 2 calls today within 5 minutes of each other, I have already started paying my bill by instalments but they still badger me.
    I received an automated call reminding me my bill was overdue by 1 week (ha) the dummies that make the calls can surely see that I was already paying the bill off by looking at their computer screens.
    What bothered me most was some automated robot on the other end was asking me for the telephone number that I had used when I opened this account (which was probably years ago) as it followed on from the takeover of Energy Australia and whoever owned it previously, needless to say, some 12-15 years ago when I first opened it.
    Not only were they asking for the telephone number, they wanted details of my full name and if I was that person, to press 1 on the phone dial pad, (how easy is that, date of birth, bla, bla, bla, just by entering it into a phone they have most of my personal details.....No wonder we have so much identity fraud in this country.
    Very silly way to go about chasing up your creditors with all this identity information being stolen. The cheek of Origin asking me to provide personal details so they can verify who I am. ARE THEY KIDDING? They called me, I didn't call them, totally wrong of them!
    ORIGIN, You can wait for your money. The remainder will be paid off within the month as promised and don't telephone me or text me because I don't give out personal information willy nilly.to anyone.
    You would be wise to take all these complaints on board, operate your business in a professional manner and there would be no need to pay people who work for you in another country disguising themselves as Australian.....Give us credit where credit is due, we are not that easily fooled.
  • Anonymous
    November 7, 2019
    Unknown
    Australia
    Got a call from yjis number but didn't answer.
  • Anonymous
    October 10, 2019
    Unsolicited call
    Australia
    Caller: Origin Energy

    Please have the courtesy to leave a message - I don't respond to anonymous calls even if its a landline number.
  • Anonymous
    September 19, 2019
    Unknown
    Australia
    Bunch of Scumbags I say.
  • Anonymous
    September 19, 2019
    Scam call
    Australia
    Caller: Origin Energy (elegedly)

    Called them back to tell them I am not the person the person their account is under and they started asking for all my details to which they suddenly wanted to end the conversation when I asked why they needed it, reeks of scam.
  • Anonymous
    September 6, 2019
    Call centre
    Germany
    Caller: Origin Energy

    I have already paid my bills but they still call me That's why I have voted with my feet and have taken my utilities accounts elsewhere Scumbags
  • Anonymous
    September 4, 2019
    Unknown
    Australia
    Thank you. I have had numerous texts and calls regarding gas which I do not have and citing an email address that in no way belongs to me (it's not even my name) - a terrible breach of privacy for the person concerned if it is correct.
  • Javier
    September 2, 2019
    Unknown
    Australia
    I don't have an origin energy account and requested payment. its a scam and also received sms
  • Anonymous
    August 29, 2019
    Unknown
    Australia
    Caller: Non English/Australian Accent

    Persistently calling about an unpaid Gas Bill, which was disconnected 7 months ago because the service charges made up 95% of the account. I did not use gas.
  • Anonymous
    August 29, 2019
    Unknown
    Australia
    Caller: Origin Energry (scam call)

    Missed call, I had also received 2 SMS remaining the overdue electric payment. I HAVE called the Origin to Confirm that is scam call
  • Anonymous
    August 27, 2019
    Unknown
    Australia
    Absolutely agree!
  • Anonymous
    July 9, 2019
    Unknown
    Australia
    Caller: Origin Energy

    PLease leave a message if you are chasing something from me
  • Anonymous
    July 8, 2019
    Unknown
    Australia
    Caller: (02) 8318 8102

    Origin Energy profit for 2018 was $221 Million - this financial statement is publicly available on the internet.
  • Anonymous
    July 3, 2019
    Unknown
    Australia
    Someone claiming to be from Origin Energy and trying to force me to pay them over the phone with an Itunes voucher.

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15 complaints this year

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