Comments on (02) 8318 8102

67.50%
Spam Score
7 complaints this year, 84 total complaints

7 complaints this year, 84 total complaints

Comments on (02) 8318 8102


Dianne

Posted on September 21, 2017
Caller type: Unknown
Location: Australia
Dear Origin Energy, have the courtesy to leave a message. Due to prior instances of abusive calls, I don't answer any unknown number trusting if they genuinely need to speak to me they'll leave a message. kind regards Dianne
230 found this comment helpful
230

Anonymous

Posted on October 27, 2017
Caller type: Robocall
Location: Australia
It's a RoboCall from Origin Australia asking me to pay a bill that I have already paid!
I have recently disconnected with Origin as they are way too disconnected from their customers.
54 found this comment helpful
54

Anonymous

Posted on February 5, 2019
Caller type: Unsolicited call
Location: Australia
Caller: Origin Energy

An unknown number so I didn't answer. Origin if you want people to answer or contact you in return then leave a message. Better yet use the email address that is provided with our accounts. Your bills can certainly find us via email !!
40 found this comment helpful
40

A fatigued

Posted on February 8, 2018
Caller type: Unsolicited call
Location: Australia
Origin Energy are aggressive phone marketers. Calling them is a waste of time - spent 19 minutes on hold one day before moving to plan 'B' search their site for media contacts - this will yield mobile phone numbers are direct emails.7

If you strike out searching their site, you can find parliamentary and/or regulatory or pricing submissions. Grab the name and email and away you go.

Always be polite and well reasoned, they delete emails from those who display signs of being unhinged.

Once you achieve your objective of stopping the endless calls, your work is done. A thanks might be nice. Here are some Origin contacts:

Anneliis Allen
Group Manager, External Affairs 

(02) 8345 5119  0428 967 166

Tracy Ong
External Affairs 
Corporate
(02) 8345 5213    0408 400 227
Ryan Auger

Senior External Affairs Manager 
Retail
(03) 8665 7905    0407 356 377
Chris Zipf

Senior External Affairs
Manager 
(07) 3028 5398    0429 078 331

They will tell you that they only deal with media requests, so make a media request or fill their inbox and voicemail. Watch their creativity blossom.
29 found this comment helpful
29

Anonymous

Posted on May 7, 2021
Caller type: Nuisance call
Location: Australia
I received 2 calls from this number (who claim to be Origin Energy) today asking me to press 1 to proceed with the call, then they hang up.

I called Origin Energy & they have advised that this number is not connected to them in any way.
19 found this comment helpful
19

John.

Posted on November 15, 2017
Caller type: Unknown
Location: Australia
I don’t like being badgered. 5 calls before I got a reminder bill. Phillipine accent.
I’ll be changing provider. 😡
11 found this comment helpful
11

Anonymous

Posted on August 24, 2018
Caller type: Unknown
Location: Australia
I don't have an account with Origin, so why are they calling me while I am working. I am on the do not call register, so if this is a marketing call - I will report
10 found this comment helpful
10

Anonymous

Posted on December 17, 2019
Caller type: Unknown
Location: Australia
Caller: Robocall said it was Origin Energy

A robot tells you "its origin energy and to stay on the line because its important you complete this call". I hung up straight away as it feels like a scam. A normal professional company will personally dial your number an speak to you politely, especially if they want something from you.
4 found this comment helpful
4

ScrewYouToo

Posted on January 5, 2018
Caller type: Robocall
Location: Australia
I Received 2 calls today within 5 minutes of each other, I have already started paying my bill by instalments but they still badger me.
I received an automated call reminding me my bill was overdue by 1 week (ha) the dummies that make the calls can surely see that I was already paying the bill off by looking at their computer screens.
What bothered me most was some automated robot on the other end was asking me for the telephone number that I had used when I opened this account (which was probably years ago) as it followed on from the takeover of Energy Australia and whoever owned it previously, needless to say, some 12-15 years ago when I first opened it.
Not only were they asking for the telephone number, they wanted details of my full name and if I was that person, to press 1 on the phone dial pad, (how easy is that, date of birth, bla, bla, bla, just by entering it into a phone they have most of my personal details.....No wonder we have so much identity fraud in this country.
Very silly way to go about chasing up your creditors with all this identity information being stolen. The cheek of Origin asking me to provide personal details so they can verify who I am. ARE THEY KIDDING? They called me, I didn't call them, totally wrong of them!
ORIGIN, You can wait for your money. The remainder will be paid off within the month as promised and don't telephone me or text me because I don't give out personal information willy nilly.to anyone.
You would be wise to take all these complaints on board, operate your business in a professional manner and there would be no need to pay people who work for you in another country disguising themselves as Australian.....Give us credit where credit is due, we are not that easily fooled.
4 found this comment helpful
4

Anonymous

Posted on March 24, 2023
Caller type: Nuisance call
Location: United States
Caller: (02) 8318 8102

Definitely a scam
2 found this comment helpful
2

Anonymous

Posted on May 7, 2020
Caller type: Unknown
Location: Australia
Caller: A machine

Disgusting corporations and their inhumane tactics. No human calls you. No humans answers your calls. They expect you to trust them their only focus is profit. It matters not how much they make, it is never enough. All I want is a level playing field and basic human rights. They cant even do that and they are only getting worse. I wont tolerate it, nor should anyone.
2 found this comment helpful
2

shane

Posted on March 8, 2023
Caller type: Unknown
Location: Australia
Caller: origin

Overseas ORIGIN collections are paid for resolutions and will be agessive collectors.
if you tell them you've already paid they will lie and say that they need to know or your gas/electricity will be cut off.. that is BS if you've paid, origin already know and you'll be fine.
just hang up
1 found this comment helpful
1

Jane

Posted on February 7, 2023
Caller type: Robocall
Location: Australia
Caller: scammer

Scam caller pretending to be Origin.
1 found this comment helpful
1

Anonymous

Posted on January 4, 2023
Caller type: Unknown
Location: Australia
Scammer asking me to press buttons to "pay" a few cents. I pressed every button on the phone (not as ORDERED) while the phone scammer robot kept talking. Todays entertainment which keeps them from contacting some one who might end up with their bank emptied.
1 found this comment helpful
1

Anonymous

Posted on October 6, 2022
Caller type: Scam call
Location: Australia
Caller: SCAM

SCAM SCAM SCAM SCAM SCAM SCAM
1 found this comment helpful
1

Anonymous

Posted on August 31, 2022
Caller type: Unknown
Location: Australia
The reason these scammers are able to target people who genuinely use origin is there is someone within origin who is stealing customer info and selling it to the scammers. That's how they make their scams sound semi-legit.
1 found this comment helpful
1

Amanda

Posted on September 9, 2021
Caller type: Unknown
Location: Australia
Caller: Origin Energy

I've made a series of complaints to Origin about a bill, and their way to attempt to fix my concerns is to have a computer call me. If you leave a message and provide me a direct line to call back (not a 1300 number) then I will very happily comply.
1 found this comment helpful
1

Anonymous

Posted on July 19, 2021
Caller type: Robocall
Location: Australia
Caller: Origin

Never have account with origin energy
. Keep sending me message to traced unpaid bill. The title name of bill even is not me. Today a robot call reached me and I hung up straightforward and blacklist this number.
1 found this comment helpful
1

TJ

Posted on December 1, 2020
Caller type: Unknown
Location: Australia
Caller: Origin Energy

I did have and account with Origin Energy, I had a dispute about my Solar Meter reading, it took me 3 months of stress frustration to try get the matter solved.
Without any success I gave up and changed Provider, suddenly they are interested in talking to me and call me around 5 times a day.
1 found this comment helpful
1

Heidi

Posted on August 9, 2023
Caller type: Unsolicited call
Location: Australia
Caller: Origin Energy

I received 3 calls in one day from this mob. No messages left either. I do have an account, but am am to date etc. There is no need to call me and if it was important, maybe they should leave me a message....
0 found this comment helpful
0

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