Dear Origin Energy, have the courtesy to leave a message. Due to prior instances of abusive calls, I don't answer any unknown number trusting if they genuinely need to speak to me they'll leave a message. kind regards Dianne It's a RoboCall from Origin Australia asking me to pay a bill that I have already paid!
I have recently disconnected with Origin as they are way too disconnected from their customers.
Origin Energy are aggressive phone marketers. Calling them is a waste of time - spent 19 minutes on hold one day before moving to plan 'B' search their site for media contacts - this will yield mobile phone numbers are direct emails.7
If you strike out searching their site, you can find parliamentary and/or regulatory or pricing submissions. Grab the name and email and away you go.
Always be polite and well reasoned, they delete emails from those who display signs of being unhinged.
Once you achieve your objective of stopping the endless calls, your work is done. A thanks might be nice. Here are some Origin contacts:
Group Manager, External Affairs
(02) 8345 5119 0428 967 166
External Affairs Corporate
(02) 8345 5213 0408 400 227
Senior External Affairs Manager Retail
(03) 8665 7905 0407 356 377
Senior External Affairs Manager
(07) 3028 5398 0429 078 331
They will tell you that they only deal with media requests, so make a media request or fill their inbox and voicemail. Watch their creativity blossom.
Caller: Origin Energy
An unknown number so I didn't answer. Origin if you want people to answer or contact you in return then leave a message. Better yet use the email address that is provided with our accounts. Your bills can certainly find us via email !!
I don't have an account with Origin, so why are they calling me while I am working. I am on the do not call register, so if this is a marketing call - I will report I don’t like being badgered. 5 calls before I got a reminder bill. Phillipine accent.
I’ll be changing provider. 😡
I Received 2 calls today within 5 minutes of each other, I have already started paying my bill by instalments but they still badger me.
I received an automated call reminding me my bill was overdue by 1 week (ha) the dummies that make the calls can surely see that I was already paying the bill off by looking at their computer screens.
What bothered me most was some automated robot on the other end was asking me for the telephone number that I had used when I opened this account (which was probably years ago) as it followed on from the takeover of Energy Australia and whoever owned it previously, needless to say, some 12-15 years ago when I first opened it.
Not only were they asking for the telephone number, they wanted details of my full name and if I was that person, to press 1 on the phone dial pad, (how easy is that, date of birth, bla, bla, bla, just by entering it into a phone they have most of my personal details.....No wonder we have so much identity fraud in this country.
Very silly way to go about chasing up your creditors with all this identity information being stolen. The cheek of Origin asking me to provide personal details so they can verify who I am. ARE THEY KIDDING? They called me, I didn't call them, totally wrong of them!
ORIGIN, You can wait for your money. The remainder will be paid off within the month as promised and don't telephone me or text me because I don't give out personal information willy nilly.to anyone.
You would be wise to take all these complaints on board, operate your business in a professional manner and there would be no need to pay people who work for you in another country disguising themselves as Australian.....Give us credit where credit is due, we are not that easily fooled.
Caller: Said it was Origin Energy
Used my name, last bill amount claiming it hadn't been paid. Called on landline (8 times yesterday) and mobile. Account was paid by due date. Sent text with 'payment' options! Scam!
Caller: Robocall said it was Origin Energy
A robot tells you "its origin energy and to stay on the line because its important you complete this call". I hung up straight away as it feels like a scam. A normal professional company will personally dial your number an speak to you politely, especially if they want something from you.
Caller: Origin Energy
I don't even have an Origin Account,. they call at least 4-5 times a day, even on a weekend.
Got a call from yjis number but didn't answer. Caller: Origin Energy
Please have the courtesy to leave a message - I don't respond to anonymous calls even if its a landline number.
Bunch of Scumbags I say. Caller: Origin Energy (elegedly)
Called them back to tell them I am not the person the person their account is under and they started asking for all my details to which they suddenly wanted to end the conversation when I asked why they needed it, reeks of scam.
Caller: Origin Energy
I have already paid my bills but they still call me That's why I have voted with my feet and have taken my utilities accounts elsewhere Scumbags
Thank you. I have had numerous texts and calls regarding gas which I do not have and citing an email address that in no way belongs to me (it's not even my name) - a terrible breach of privacy for the person concerned if it is correct. I don't have an origin energy account and requested payment. its a scam and also received sms Caller: Non English/Australian Accent
Persistently calling about an unpaid Gas Bill, which was disconnected 7 months ago because the service charges made up 95% of the account. I did not use gas.
Caller: Origin Energry (scam call)
Missed call, I had also received 2 SMS remaining the overdue electric payment. I HAVE called the Origin to Confirm that is scam call
16 complaints this year
26 total complaints
Annoyed on (02) 9191 7415
Bs call from these people who know my name and number and email which I never gave to this...
Anonymous on 0402 001 497
Scammer saying he called about my investment account which I don’t have.
Anonymous on 0458 656 602
Tried calling back and got a "number not connected" message. Conclusion: this is a spoof number...
Nancy on 1300 661 508
I am a tax agent, although I can't be certain whether I really got the call from 1300 661 508...
I Called Back on (02) 4332 4748
I called back number (02) 4332 4748 rang once then gets disconnected automatically.