• Anonymous
    July 3, 2019
    Unknown
    Australia
    Someone claiming to be from Origin Energy and trying to force me to pay them over the phone with an Itunes voucher.
  • Anonymous
    May 23, 2019
    Robocall
    Australia
    Caller: Origin

    Impossible to get through to - cancelled account and got another provider
  • Anonymous
    May 22, 2019
    Unknown
    Australia
    Caller: Origin Australia

    Dear Origin Energy, yes pls do have the courtesy to leave a message - I don't answer numbers I don't know & I definitely don't return calls if you can't identify why you are calling by leaving a message. Don't try telling me it's against the Privacy Act for you to do that little for me. So then I call the number on the SMS message and Hold blurb tells me what is outstanding, yeah so did the SMS, and then the first thing your overseas call centre wants to do when the call is finally answered is tell me what is outstanding! Do you understand it's o/s because I never got my bill emailed to me! Definitely changing energy providers, because to add insult to injury your wretched call centre hung up on me before I was finished speaking. I'm never signing up with one of those door to door guys from companies that you end up buying up, as I never want to be your customer again!!!
  • Anonymous
    May 22, 2019
    Unknown
    Australia
    I don’t like it
  • Anonymous
    May 14, 2019
    Unknown
    Australia
    Caller: Origin

    They keep calling and sending text messages about a unpaid gas bill - we dont have gas or an account with them - it harassment
  • Anonymous
    March 13, 2019
    Unknown
    Australia
    Caller: Origin Energy

    Dear Origin Energy.
    Please have the courtesy to leave a message if the matter is important. If you don't, I will assume that the matter ISN'T important, so I won't waste my time calling back. Besides,
    I do not answer any unknown numbers, especially after having had prior instances of scammers and abusive callers.
    I am on a payment plan, which you will see if you look at your screens.
    Cheers
    BBG
  • Donald
    February 26, 2019
    Unknown
    Australia
    You already do business with Origin therefore they are allowed to call you even though you are on the Do Not Call register. Charities and political parties are also allowed to call, regardless.
  • Anonymous
    January 29, 2019
    Unknown
    Australia
    Caller: Origin

    i forgot to pay my bill and I assume they were reminding me. it was a tiny bill but was 3 weeks late, a fair amount of time to wait and a fair amount of time for a reminder.
    I signed up with origin as they were the only ones who could get my electricity connected the thursday evening before the AFL grand final public holiday. At like 9:30pm they flipped whatever switch needed flipping and we were good to go. NONE of the other providors were even willing to consider helping so Origin arent all bad
  • Anonymous
    January 7, 2019
    Unknown
    Australia
    Origin Energy are absolute sh*ts
  • Josh
    December 21, 2018
    Company
    Australia
    Caller: Origin Energy

    Origin asking about outstanding bills.
  • Jennifer
    May 11, 2018
    Company
    Australia
    Caller: (02) 8318 8102

    I believe it is a scam and Origin aren't even making the calls.
  • Screw You Too
    January 5, 2018
    Robocall
    Australia
    Received 2 calls today within 5 minutes of each other, I have already started paying my bill by instalments but they still badger me.

    I received an automated call reminding me my bill was overdue by 1 week (ha) the dummies that make the calls can surely see that I was already paying the bill off by looking at their computer screens.

    What bothered me most was some automated robot on the other end was asking me for the telephone number that I had used when I opened this account (which was probably years ago) as it followed on from the takeover of Energy Australia and whoever owned it previously, needless to say, some 12-15 years ago when I first opened it.

    Not only were they asking for the telephone number, they wanted details of my full name and if I was that person, to press 1 on the phone dial pad, (how easy is that, date of birth, bla, bla, bla, just by entering it into a phone they have most of my personal details.....No wonder we have so much identity fraud in this country.

    ORIGIN, You can wait for your money. The remainder will be paid off within the month as promised and don't telephone me or text me because I don't give out personal information willy nilly.to anyone.

    You would be wise to take all these complaints on board, operate your business in a professional manner and there would be no need to pay people who work for you in another country disguising themselves as Australian.....Give us credit where credit is due, we are not that easily fooled.
  • Anonymous
    November 9, 2017
    Unknown
    Australia
    Recently switched provider, thus the calls from origin. Didn't leave msg. Missed call.
  • Anonymous
    November 9, 2017
    Unknown
    Australia
    origin energy, asking to pay my final bill.
  • Anonymous
    November 5, 2017
    Unknown
    Australia
    My phone number is on the Do Not Call register, so why is Origin calling me - illegal. I have never been a customer of theirs!
  • Oly
    October 19, 2017
    Robocall
    Australia
    Origin please don't use automated machines to ask if I've paid my bill. Happy to talk to a real person to say I've paid but will be blocking this number now and won't be using Origin in future.
  • Origin Energy
    September 20, 2017
    Unknown
    Australia
    I called back number (02) 8318 8102 reached IVR for a company called Origin Energy.

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16 complaints this year

24 total complaints

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