• Neil
    February 2, 2017
    Scam
    Australia
    *****scammers using this number claiming to be ups and that you have a package that requires clearance fee of $968 for you to recieve it!!! *****
  • Jayson
    January 5, 2018
    Company
    Australia
    Received an unexpected call from this number, which sounded like it was from an overseas call centre. That made me suspicious immediately. Then they said they were from UPS and were "calling to collect customs duties". I was expecting a parcel from overseas from UPS, but I thought it might be a scam, so I hung up. Looked up UPS's number (02) 8313 3030 is an outbound only number), called them back to confirm, and it was actually UPS that had called me.
  • Jaques
    December 27, 2016
    Unknown
    Australia
    Not unknown. It's a non-reply # from UPS. You need to call back on their listed #. All good.
  • Anonymous
    January 19, 2018
    Company
    Australia
    Legitimate number, used by UPS.
  • Liz
    September 22, 2017
    Unknown
    Australia
    Yes this is definitely UPS. (02) 8313 3030 is their outbound number. You can't return the call on that number. The return call number for UPS is 131 877. If you are paying duty on goods from UPS (which is what they rang me for) then you select Option 4.
  • Anonymous
    March 25, 2019
    Scam call
    Australia
    scammers
  • Robert
    February 22, 2019
    Service
    Australia
    Caller: UPS

    Called as I owed clearance of a parcel - this is a legitimate number and call
  • julie
    February 7, 2019
    Unknown
    Australia
    Caller: this number man left a msg about a customs package and want $300+ payment ,

    same as above wanted payment for customs package , where do we report this to?
  • Anonymous
    January 24, 2019
    Unknown
    Australia
    Requested payment of customs duties and get on non existent package from England. Also messaged spam details
  • Anonymous
    November 29, 2018
    Service
    Australia
    Caller: UPS

    Seems to legitimately be UPS. I ordered some stuff from the UK, probably about $1200 worth. Calling to collect duty. They had enough information about the goods being delivered, my name and delivery address, to make it look legit to me.
  • Anonymous
    November 6, 2018
    Scam call
    Australia
    Scammer - claiming that i purchased a "costume" from the states. Asked to confirm my credit card number for verification for UPS... i havent purchased anything online.
  • Anonymous
    October 24, 2018
    Unknown
    Australia
    Caller: UPS

    Legit - UPS calling about customs duties payable on a parcel I'm expecting. All good.
  • jt
    August 20, 2018
    Financial services
    Australia
    Caller: ups

    i bought an item which had ups delivery. ask them to send you the customs notice and get a customs broker to do it for a little cheaper (if the parcel isnt urgent)
  • Anonymous
    February 5, 2018
    Company
    Australia
    UPS calling to collect GST/import fees because you have bought something from overseas that exceeds the threshold.
  • UPS
    August 4, 2017
    Unknown
    Australia
    UPS Collecting custom duty and gst from stuff I bought from USA
  • Igor
    June 22, 2017
    Unknown
    Australia
    Its UPS, my company in US sent some IT gear and of course they didnt tell me....
  • Laura
    May 25, 2017
    Unknown
    Australia
    It is UPS, it is legitimate. I bought a ring from the US and they need to collect the import tax (which I believe the supplier should be paying). They are happy to email the invoice through.
  • Mark
    May 2, 2017
    Unknown
    Australia
    24/04/2017, They sent a letter to our residential address asking for a phone number to update their records because of a request from one of their clients! they claim to be Yates Professional Investigations from Grange in Queensland. Private Enquiry & Commercial Agents! And I am the tooth fairy! This letter came after an email to my partner. She responded, but they haven't replied to the email. We actually haven't had a call because because they don't have our numbers, yet!! But I don't know how they got our Residential Address, or hide behind "one of our clients" seeking a phone number! I've checked on White Pages and there is a name, Owen, but the same address with 2 different sets of initials at Grange Queensland. So like Russia, they remain an enigma, wrapped up in a mystery surrounded by, I forget the rest!
  • sticks
    April 28, 2017
    Debt Collector
    Australia
    They called me today and mentioned a Company I worked for 10 years ago....they said I owned a few K . (I know the company had paid all the bills) I told them where to go...they said they would take me to court....I said I look forward to it.
  • David
    March 30, 2017
    Unknown
    Australia
    They probably do. Did you buy something expensive from the States? It would probably mean that the seller shipped it with UPS. Same thing happened to me, just make sure you get it done by EFT or B Pay, not credit card over the phone (which incures a 1% surcharge anyways). If anyone wants you to pay for duty on anything, regardless of the company, just insist that you pay by other means, not by credit card over the phone, even if you already have the item.

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4 complaints this year

8 total complaints

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