• Anonymous
    January 30, 2018
    Company
    Australia
    Called 3 times but hangs up after 3 rings and leaves no message which is dumb as I thought it was an automated call system for telemarketers etc and added it to my block list until I got an email from Telstra saying they tried to contact me. By the way, they eventually resolved my complaint OK.
  • Anonymous
    August 28, 2017
    Unknown
    Australia
    Telstra callback
  • Jo Cook
    July 31, 2017
    Unknown
    Australia
    was talking to reggie from telstra on land line. he asked me my mobile number which i told him was the number he had just sent code to. All of a sudden without warning i am switched to telstra survey message, mobile starts ringing i answer its regiie from telstra. Trying to talk to him and telstra hangs up on land line and mobile. Really how am i supposed to reslove anything with them if they do stupid things like this
  • mgy
    June 7, 2017
    Unknown
    Australia
    Telstra help
  • Sick and tired
    May 17, 2017
    Unknown
    Australia
    Im not with Telstra so if this is who it really is be weary
  • Anonymous
    May 11, 2017
    Unknown
    Australia
    This is Telstra, most helpful do not block.
  • Karen
    May 3, 2017
    Unknown
    Australia
    They keep phoning. Annoying.
  • Me
    March 29, 2017
    Unknown
    Australia
    Leave empty voice message
    When I called back, it is say iselect
  • Charlotte
    March 15, 2017
    Unknown
    Australia
    I called Telstra today and spoke to a woman who identified herself as Courtney. When she refused to help with my query I told her I would go higher than her and ask them the question her reply was even those higher than her would not help me and that I am wasting my time calling Telstra. I then responded to her with, all those working in the call center are all the same not very helpful in any way. She kept trying to be smart to me so I told her to F*** O** and hung up on her. (Not calling Telstra for abuse only want help with something). She then rang me back on this number (02) 8302 6100 which I knew was a Telstra number so I didn't bother answering it and she left a voice message on my phone calling me a Stupid girl. So it shows that Telstra staff are not only unhelpful but they also like to call their customers names very unprofessional on Telstra's behalf. Telstra never ceases to disappoint me.
  • Anonymous
    February 17, 2017
    Unknown
    Australia
    Telstra
  • Gaz
    February 9, 2017
    Unknown
    Australia
    I believe this to be Telstra/Bigpond returning a call number. I called Telstra to complain about some Bigpond problems we were having. We were discussing the faults . . . . after a while the line started static/crackling noises, the same person I was talking to rang back from this number.
  • VeryAnnoyed
    February 3, 2017
    Unknown
    Australia
    Some creep!!! left a VM for me saying with creepy voice and heavy breathing..."Oooohhhhh my God" like he was having a (.........)
    so unprofessional and unappreciated.


    Telstra seriously stop this non sense calls and start spending money on call centres to service customers.
  • Custodian wealth management
    January 18, 2017
    Unknown
    Australia
    Telstra. not spam
  • Rose
    January 16, 2017
    Unknown
    Australia
    Although have this number on block they keep harassing me, funny thing is, I am already a flipping client so wtf right?
  • PedroH
    January 15, 2017
    Unknown
    Australia
    Maybe these numbnuts will learn to respond immediately after I answer their call. I do not take kindly to having to wait longer than usual to speak with a caller. I certainly hope this caller recorded my response as I am sure some of my colourful language will add to their repertoire. Maybe in future they will email me with their response OR send me an SMS as I requested. Why can't Telstra list that number as being from Telstra so I know to wait several seconds for the call to bounce off the satellite? Surely something that simple isn't impossible. Why would they call late on a Sunday arvo, when only a few businesses are open for business?
  • John
    November 29, 2016
    Unknown
    Australia
    Telstra, "claimed", rude and will not accept the fact that I am Hearing impaired. They gob off at 1000 miles an hour I've had 3 or more calls a week for months. Contact the ombudsman to stop them. Update your do not contact registration every 6 months I also downloaded a call blocker for my mobile phone, activate and calls after the first one don't come through we learn to late.
  • telstra
    November 24, 2016
    Unknown
    Australia
    telstra complants department calling me back
  • Anonymous
    November 2, 2016
    Unknown
    Australia
    Telstra checking that line fault was fixed. not spam
  • Sam Maharaj
    October 30, 2016
    Unknown
    Australia
    More than a year has passed when my Telstra Plan for Home and Internet bundle expired and I was told that since did not have any Telstra Plan I can be go on casual plan. Last week when I wanted to purchase a cheaper plan I was told that I signed a contract for 2 years and I cannot change or purchase a new Plan. What is Telstra doing to its customers? Any suggestions please?
  • Anonymous
    September 30, 2016
    Unknown
    Australia
    Telstra calling us back to check a fault. A very helpful lady from the Phillipines who actually corrected our fault and called back to make sure the line was still working.

    Definitley Telstra Faults. Dont be afraid to answer.

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7 complaints this year

128 total complaints

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