Posted on October 31, 2023 Caller type: Call centre Location: Australia
Caller: unsure Hard to understand the message but a service offering travel advice with a return number for overseas.
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Anonymous
Posted on August 4, 2023 Caller type: Financial services Location: Australia
Real company. I bought some crypto and they were checking if I was scammed. They had full access of my bank history just from my phone number.
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Denis
Posted on June 26, 2023 Caller type: Financial services Location: Thailand
Caller: AMP I transferred $xxxx from AMP to Coinspot, / payment failed ... Fraud rang my number, I was on roaming (overseas). Call them back on my overseas phone / GENUINE
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Anonymous
Posted on March 14, 2023 Caller type: Unknown Location: Australia
Caller: Fraud Department Not a scam. I transferred a large amount of money between my two accounts (across 2 different banks) and they called to confirm it was me. Super helpful, not invasive.
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Anonymous
Posted on March 8, 2023 Caller type: Company Location: Australia
Caller: Cusco fraud department Legitimate call regarding unauthorised credit card charge. I rang my credit union to verify and now I have had my card canceled and a new one will be issued.
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Anonymous
Posted on February 5, 2023 Caller type: Unknown Location: Australia
Caller: Fraud This is a legitimate Fraud Department (Cuscal Ltd) that calls on behalf of multiple Australian Banks - had a missed call and a message to call them - staff were helpful and very understanding when I was hesitant to give any details - suggested if I wasn't comfortable to call the bank directly - which I did and there was a hold on my card because of a suspected fraudulent transaction.
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Hana
Posted on November 15, 2022 Caller type: Call centre Location: Australia
Caller: Fraud Bureau Service Legitimate call. They left a voicemail to call back "Ubank Fraud Monitoring team on 1300 705 750". Obviously I called uBank directly instead. They confirmed they do have another company calling on their behalf out of Sydney (02) or sometimes routed through Melbourne (03) and confirmed "1300 705 750" was safe to call back.
Checked my account and yep, unauthorised transactions.
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Cathy
Posted on August 29, 2022 Caller type: Unknown Location: Australia
Caller: Apparently it was someone from Cuscal - my Visa debit card had been blocked for reason unknown to me. I received a call from this number, which I didn't pick up, as I didn't recognise it. Earlier today, I'd contacted my credit union (Peoples Choice) about a transaction on my Visa debit card, which was apparently blocked and which left my card unuseable.. Later today, after receiving this call, I rang the number and was not sure it was legit because they didn't identify themselves, but asked for a callback. Some bloke called Jason returned the call some time later and after a brief conversation, we terminated the call. Still not sure why anyone other than my credit union would have rung me. Stay cautious, people.
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Anonymous
Posted on May 27, 2022 Caller type: Other Location: Australia
Caller: Fraud Company I received a phone call which I didn't answer as I didn't recognise the number. They left a message which included my name and bank institution requesting that I contact my banks fraud line on a different number. After verifying the number they provided was legitimate and listed on my bank's webpage, I gave them a call and it turned out there a suspicious transaction from America on my card. I believe this number is a fraud company used by banks but definitely verify with your bank first.
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Vickie
Posted on May 4, 2022 Caller type: Unknown Location: Australia
Caller: Cuscal Ltd Legit Fraud company... They called but didn't leave a message. I called back but was scared but was wary. They answered as a Fraud company and to press a certain number depending what I was calling about. I warily pressed a number and got a voice message person on phone and to leave my number. Interestingly their name was not on voice recording. So I left a message not stating my name but said they called me on my number and to call me back. I hadn't heard back hours later so I googled number. Found mixed reports of them being legit but others saying scam. I called my bank which is a credit union and explained what happened. Yes they were legit and was a fraud company for them. Someone had tried to use my card fraudulently but my bank blocked the transaction and wanted to confirm with me. Card has now been cancelled and a new one issued.
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Anonymous
Posted on January 28, 2022 Caller type: Unknown Location: Australia
Caller: Faud company Turned out to be a fraud company based in Sydney. I have rung them and also had my bank ring them,BUT they are slack and I am still waiting for a call from them. Back to my bank again today. Not real impressed.
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Anonymous
Posted on January 21, 2022 Caller type: Unknown Location: Australia
Caller: Financial services Genuine - fraud detection service working on behalf of Bank Australia
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Anonymous
Posted on January 6, 2022 Caller type: Company Location: Australia
Caller: Fraud Department Voice message left and I contacted my CU directly and there was a suspicious transaction from US that I hadn’t authorised so had to cancel my Visa card. So yes legitimate call
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Anonymous
Posted on December 19, 2021 Caller type: Unknown Location: Australia
Legit Fraud detection company used by many institutions.
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Amy
Posted on November 21, 2021 Caller type: Unknown Location: Australia
Caller: Fraud Department BCU Received a missed call and returned it and spoke to a lovely Australian guy. Legitimate fraud department for BCU bank who said a ‘real estate company from the United Arab Emirates’ tried to make a large deduction from an old bank account I hadn’t used in months. Thankfully no funds were in the account. Cancelled the card over the phone. Very helpful!
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Anonymous
Posted on November 3, 2021 Caller type: Service Location: Australia
Caller: Cuscal Ltd Legitimate. They told me they blocked a suspicious transaction from an American website about 3am and said I should cancel my card and order a new one. I thanked him and said I'd check with my Credit Union who investigated and then confirmed that the card had been compromised. Cancelled and a new one ordered straight away.
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Anonymous
Posted on October 29, 2021 Caller type: Unknown Location: Australia
I doubt this is legislate would not tell me which bank account was compromised unless I gave them my credit card account details
I had no suspicious activity on my cards
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Anonymous
Posted on September 28, 2021 Caller type: SMS Location: Australia
Caller: a voicemail left as a text but they didn't actually call first valid. they were calling on behalf of my credit union and the number they left in the message was the right number for the credit union's fraud department. fraud had been attempted so a good thing I didn't ignore the message. I rang them back through the main switchboard just in case it was a fake number.
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James
Posted on September 13, 2021 Caller type: Silent call Location: Australia
you called me but as I am deaf i use NRS please send your query to helenandjimblack @ bigpond.com i transferred from P&N this afternoon all legit
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Liu
Posted on August 29, 2021 Caller type: Unknown Location: Australia
Legitimate call from a company that do transaction monitoring for Credit Unions. I was informed that a few illegal transactions have been used on my new card which was stolen from my mailbox.
Comments on (02) 8299 9534
Anonymous
Posted on October 31, 2023Caller type: Call centre
Location: Australia
Hard to understand the message but a service offering travel advice with a return number for overseas.
Anonymous
Posted on August 4, 2023Caller type: Financial services
Location: Australia
Denis
Posted on June 26, 2023Caller type: Financial services
Location: Thailand
I transferred $xxxx from AMP to Coinspot, / payment failed ... Fraud rang my number, I was on roaming (overseas). Call them back on my overseas phone / GENUINE
Anonymous
Posted on March 14, 2023Caller type: Unknown
Location: Australia
Not a scam. I transferred a large amount of money between my two accounts (across 2 different banks) and they called to confirm it was me. Super helpful, not invasive.
Anonymous
Posted on March 8, 2023Caller type: Company
Location: Australia
Legitimate call regarding unauthorised credit card charge. I rang my credit union to verify and now I have had my card canceled and a new one will be issued.
Anonymous
Posted on February 5, 2023Caller type: Unknown
Location: Australia
This is a legitimate Fraud Department (Cuscal Ltd) that calls on behalf of multiple Australian Banks - had a missed call and a message to call them - staff were helpful and very understanding when I was hesitant to give any details - suggested if I wasn't comfortable to call the bank directly - which I did and there was a hold on my card because of a suspected fraudulent transaction.
Hana
Posted on November 15, 2022Caller type: Call centre
Location: Australia
Legitimate call.
They left a voicemail to call back "Ubank Fraud Monitoring team on 1300 705 750".
Obviously I called uBank directly instead. They confirmed they do have another company calling on their behalf out of Sydney (02) or sometimes routed through Melbourne (03) and confirmed "1300 705 750" was safe to call back.
Checked my account and yep, unauthorised transactions.
Cathy
Posted on August 29, 2022Caller type: Unknown
Location: Australia
I received a call from this number, which I didn't pick up, as I didn't recognise it. Earlier today, I'd contacted my credit union (Peoples Choice) about a transaction on my Visa debit card, which was apparently blocked and which left my card unuseable.. Later today, after receiving this call, I rang the number and was not sure it was legit because they didn't identify themselves, but asked for a callback. Some bloke called Jason returned the call some time later and after a brief conversation, we terminated the call. Still not sure why anyone other than my credit union would have rung me. Stay cautious, people.
Anonymous
Posted on May 27, 2022Caller type: Other
Location: Australia
I received a phone call which I didn't answer as I didn't recognise the number. They left a message which included my name and bank institution requesting that I contact my banks fraud line on a different number. After verifying the number they provided was legitimate and listed on my bank's webpage, I gave them a call and it turned out there a suspicious transaction from America on my card. I believe this number is a fraud company used by banks but definitely verify with your bank first.
Vickie
Posted on May 4, 2022Caller type: Unknown
Location: Australia
Legit Fraud company...
They called but didn't leave a message. I called back but was scared but was wary. They answered as a Fraud company and to press a certain number depending what I was calling about. I warily pressed a number and got a voice message person on phone and to leave my number. Interestingly their name was not on voice recording. So I left a message not stating my name but said they called me on my number and to call me back. I hadn't heard back hours later so I googled number. Found mixed reports of them being legit but others saying scam.
I called my bank which is a credit union and explained what happened. Yes they were legit and was a fraud company for them. Someone had tried to use my card fraudulently but my bank blocked the transaction and wanted to confirm with me. Card has now been cancelled and a new one issued.
Anonymous
Posted on January 28, 2022Caller type: Unknown
Location: Australia
Turned out to be a fraud company based in Sydney.
I have rung them and also had my bank ring them,BUT they are slack and I am still waiting for a call from them.
Back to my bank again today.
Not real impressed.
Anonymous
Posted on January 21, 2022Caller type: Unknown
Location: Australia
Genuine - fraud detection service working on behalf of Bank Australia
Anonymous
Posted on January 6, 2022Caller type: Company
Location: Australia
Voice message left and I contacted my CU directly and there was a suspicious transaction from US that I hadn’t authorised so had to cancel my Visa card. So yes legitimate call
Anonymous
Posted on December 19, 2021Caller type: Unknown
Location: Australia
Amy
Posted on November 21, 2021Caller type: Unknown
Location: Australia
Received a missed call and returned it and spoke to a lovely Australian guy.
Legitimate fraud department for BCU bank who said a ‘real estate company from the United Arab Emirates’ tried to make a large deduction from an old bank account I hadn’t used in months. Thankfully no funds were in the account.
Cancelled the card over the phone.
Very helpful!
Anonymous
Posted on November 3, 2021Caller type: Service
Location: Australia
Legitimate. They told me they blocked a suspicious transaction from an American website about 3am and said I should cancel my card and order a new one. I thanked him and said I'd check with my Credit Union who investigated and then confirmed that the card had been compromised. Cancelled and a new one ordered straight away.
Anonymous
Posted on October 29, 2021Caller type: Unknown
Location: Australia
I had no suspicious activity on my cards
Anonymous
Posted on September 28, 2021Caller type: SMS
Location: Australia
valid. they were calling on behalf of my credit union and the number they left in the message was the right number for the credit union's fraud department. fraud had been attempted so a good thing I didn't ignore the message. I rang them back through the main switchboard just in case it was a fake number.
James
Posted on September 13, 2021Caller type: Silent call
Location: Australia
Liu
Posted on August 29, 2021Caller type: Unknown
Location: Australia
I was informed that a few illegal transactions have been used on my new card which was stolen from my mailbox.
Do you have a comment about (02) 8299 9534?