Comments on (02) 8288 2290

67.50%
Spam Score
6 complaints this year, 47 total complaints

6 complaints this year, 47 total complaints

Comments on (02) 8288 2290


Anonymous

Posted on June 19, 2020
Caller type: Unknown
Location: Australia
Caller: supposedly Citibank

They rang and knew my full name and that I'd recently emailed, but asked for details for verification, which I declined, indicating I couldn't verify who they were. If it's legitimate, it's a truly irresponsible way of going about business, as it just encourages individuals to reveal personal data without knowing who's actually calling. (She also sounded like she was outside in windy weather, which didn't aid credibility.) I was polite but requested they put it in writing.
0 found this comment helpful
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Anonymous

Posted on June 12, 2020
Caller type: Unknown
Location: Australia
Kogan Money - worst ever!
0 found this comment helpful
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Phil

Posted on March 10, 2020
Caller type: Financial services
Location: Australia
Caller: Kogan Money - Citibank

Legit call from Kogan money, had an unauthorised purchase on my credit card and they followed it up. They asked for my postcode and first 4 letters of my mothers maiden name to verify.
0 found this comment helpful
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Anonymous

Posted on February 19, 2020
Caller type: Service
Location: Australia
Caller: Citibank

Standard number they call with, informed me of an unusual transaction from my account.
0 found this comment helpful
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Anonymous

Posted on February 13, 2020
Caller type: Company
Location: Australia
Caller: citibank

late fees $30 i am sure that is iilegal worst bank ever would never deal with them again
0 found this comment helpful
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Anonymous

Posted on November 18, 2019
Caller type: Financial services
Location: Australia
Caller: Coles Mastercard

Genuine call, called about a complaint I had with the credit card
0 found this comment helpful
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Elizabeth

Posted on October 18, 2019
Caller type: Unknown
Location: Australia
Caller: Didn’t leave a messsge

I rang the number and they said it was Citibank which I don’t have an account with but then the guy was saying they look after virgin money, Coles etc. I do have a Coles card and they’ve stuffed up my flybuys link to the card but dodgy and inadequate they don’t have dedicated lines for each company card they manage
0 found this comment helpful
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Anonymous

Posted on September 2, 2019
Caller type: Financial services
Location: Australia
Caller: Qantas Premier Money

Customer service in Manilla, cant talk off a script. Awful service - dont bother.
0 found this comment helpful
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Anomyous

Posted on July 23, 2019
Caller type: Financial services
Location: Australia
Caller: Citibank

WORST BANK I have ever dealt with EVER!!!

Customer Service is so bad you can do nothing but laugh... WOW.
0 found this comment helpful
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Anonymous

Posted on March 14, 2019
Caller type: Unknown
Location: Australia
Safe, I'm a Citi customer.
0 found this comment helpful
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Dave

Posted on March 8, 2019
Caller type: Financial services
Location: Australia
Caller: Supposedly Citibank

They called asking all kind of details to change the statement date I hung up.
Then I called Citibank and they confirmed it was them.
I called the number again and was put in a hold without any reference to Citibank.
Still strange though.
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Anonymous

Posted on March 7, 2019
Caller type: Unknown
Location: Australia
Sent me an MMS message which I couldn't open anyway. Sounds like I'm not missing much, lol.
0 found this comment helpful
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Don

Posted on February 15, 2019
Caller type: Call centre
Location: Australia
Caller: Citibank

Total cretins!
0 found this comment helpful
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Anonymous

Posted on January 30, 2019
Caller type: Unknown
Location: Australia
Caller: CLAIMED TO BE FROM CITIBANK

I ASKED WHAT WAS IT REGARDING, SHE SAID SHE NEEDS MY BANK/ID DETAILS 1ST BEFORE SHE COULD DISCLOSE WHAT THE CALL WAS REGARDING????? WHAT A BUNCH OF CRAP!!!!! MY COLES CREDIT CARD WAS SCAMMED, MUST BE THEM!
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Anonymous

Posted on January 17, 2019
Caller type: Unknown
Location: Australia
foreign call centre. English barely understood
0 found this comment helpful
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Anonymous

Posted on November 19, 2018
Caller type: Unknown
Location: Australia
Scam Artists
0 found this comment helpful
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Anonymous

Posted on November 19, 2018
Caller type: Unknown
Location: Australia
Coles Scam
0 found this comment helpful
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Thanh

Posted on September 20, 2018
Caller type: Call centre
Location: Singapore
Caller: Citi Bank Customer Service call Center

Left me message,& said He was from citibank.When I called back, then they asked me to enter my voice record for their ends in Future,when I call back again to identify me easier.
0 found this comment helpful
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Tim

Posted on August 21, 2018
Caller type: Company
Location: Australia
Caller: Citibank

One of the worst bank I dealt with. Hopeless customer service and putting the blames on the customers.
0 found this comment helpful
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Mark

Posted on July 9, 2018
Caller type: Unknown
Location: Australia
Caller: Citibank

Citibank
0 found this comment helpful
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