I unfortunately have a credit card with this mob and for the past 5 years have requested statement in the mail. Citibank is the most difficult company I have ever dealt with in relation to getting information on your own account its terrible and disheartening.

Left an inaudible voice message without identifying who they are.
Not at all impressed

Returned the call and advised them that i don't have any accounts with or related to them and never asked for them to call me.Told them not to bother calling me again.

Useless Citibank. They claimed I was late paying my monthly statement, which is and always is paid on the due date, and in full. So $30 late fee and $14.82 interest charged on my next statement, plus the whole of previous statement $782 added. After 45 minutes verifying who I was, to speak with someone, somewhere overseas who was very hard to understand, resolved the issue, and got reimbursed. They cannot re-issue a second statement as their computer can`t do it.
Guess who is closing his credit card account with these clowns.

They are the dumbest bunch of halfwits I have ever come across.

Caller: Coles mastercard

Its a legit call. I had a fake credit card transaction and they are chasing it up.

Can also relate to Julie's comments - am going through exactly the same issue re rewards earned with using the Citibank credit cards, this was one of the reasons why I initially used this company - of all the banks I have dealt with over the years, Citibank is by far the worst when it comes to customer service - big on promise, very small on delivery!

Caller: Citibank

Following up on a query about not being able to register my account on their app.

Caller: claimed to from citibank

Scam call! not from citibank as it failed to provide 6digit code and did not identified my mobile.

Never deal with Citibank.
Terrible service. My money was inaccessible for three weeks as they sent out three cards with incomplete addresses. They locked down my account, I could not pay bills, groceries, rent or even withdraw my funds to close the account.

Rubbish bank

Citibank Sydney Office number - constantly used by C'b employees to 'easily' follow up to online email messages sent to them - in which was which distinctly said and asked - written response please ! Constant disregard and even discrimination of my Veteran Disability mental disorder condition by Citibank.

Caller: Citibank (Suncorp)

They rang me, and I looked up the number later, thought I had better ring back, as they tried several times. Can''t understand them, and they can't understand me, so it's quite hopeless, what do you do when you don't know who is a scammer and who is legit? They need Australian accents with their service, as nobody can understand anyone, it's getting beyond a joke Grrr

Caller: claimed to be citibank

how the hell are we supposed to know it's a legit call when they are asking for my details....they rang me!

Caller: Virgin Money, Citibank

Legitimate caller from Citibank (I have a virgin money card that is handled by Citibank).

Caller: Unknow caller

Several calls from this number, callers had heavy accents possibly Indian. Callers claimed to be from Suncorp & asked to speak to the business manager, very hard to understand and claiming to have returned mail. Scam phishing calls.

Overseas accent. Could not understand what they were saying - very broken up and garbled.

Caller: Citibank

Number is legit, lodged a complaint - they tried to call me back

Scam call asking for security details.

Unknown caller
Hang up when you answer and don’t leave any message
Very dodgy
Most likely scammers
Number deleted and blocked