I unfortunately have a credit card with this mob and for the past 5 years have requested statement in the mail. Citibank is the most difficult company I have ever dealt with in relation to getting information on your own account its terrible and disheartening.

Left an inaudible voice message without identifying who they are.
Not at all impressed

Returned the call and advised them that i don't have any accounts with or related to them and never asked for them to call me.Told them not to bother calling me again.

They are the dumbest bunch of halfwits I have ever come across.

Can also relate to Julie's comments - am going through exactly the same issue re rewards earned with using the Citibank credit cards, this was one of the reasons why I initially used this company - of all the banks I have dealt with over the years, Citibank is by far the worst when it comes to customer service - big on promise, very small on delivery!

Useless Citibank. They claimed I was late paying my monthly statement, which is and always is paid on the due date, and in full. So $30 late fee and $14.82 interest charged on my next statement, plus the whole of previous statement $782 added. After 45 minutes verifying who I was, to speak with someone, somewhere overseas who was very hard to understand, resolved the issue, and got reimbursed. They cannot re-issue a second statement as their computer can`t do it.
Guess who is closing his credit card account with these clowns.

Caller: Coles mastercard

Its a legit call. I had a fake credit card transaction and they are chasing it up.

Never deal with Citibank.
Terrible service. My money was inaccessible for three weeks as they sent out three cards with incomplete addresses. They locked down my account, I could not pay bills, groceries, rent or even withdraw my funds to close the account.

Rubbish bank

Citibank Sydney Office number - constantly used by C'b employees to 'easily' follow up to online email messages sent to them - in which was which distinctly said and asked - written response please ! Constant disregard and even discrimination of my Veteran Disability mental disorder condition by Citibank.

Unknown caller
Hang up when you answer and don’t leave any message
Very dodgy
Most likely scammers
Number deleted and blocked

When answered they hung up
Very suspicious so I deleted and blocked the number

Is this Citibank? No message left. I was with NAB years ago and when I closed accounts, I moved some to Citibank. I moved because NAB had the worst customer service in the branch, phone & on-line. Now that they have taken over Citibank, that bad customer service had moved to Citibank. Been trying to contact them for 4 weeks. Their secure on-line mail says I need to ring. I ring and they are rude, tell me to use on-line secure mail, then hang up. Then around in circles I go.

Caller: CitiCorp Credit Cards

CitiCorp is the Finance institution for NAB, Citibank and SuncorpMetway credit cards.

This is their Sydney office number.

Queries for these banks are regard one's credit card enquiry, eg: card increase balance, complaints.

Not a SCAM number.
Thx

Unknown Caller

Caller: Qantas Credit Card?

I have left three messages on my credit card app asking something. We've now missed two Sydney calls, no messages. I'm assuming it is in response to the Qantas card questions (now Citibank I think?). Why no message. Call just now was cut off before I could answer the phone.

Caller: claimed to from citibank

Scam call! not from citibank as it failed to provide 6digit code and did not identified my mobile.

Received a call from this number wanting personal information about my address after which I hung up as I am sure my credit card company would not phone me to ask these questions. So hard to decide if a call is genuine or not!

Caller: Qantas Premium Mastercard

I have this card and had left a question about activation of my new card via the Qantas Money app. They called me to respond to my question and left a voice to text saying what they wanted. I called them back from my work number in case it was a scam but it was legit. It must be a contact centre that handle multiple brands of cards by the look of the comments on this site.

Caller: (02) 8288 2290

Very dodgy. Called me just now and seemed nobody on the other end--no voice or any sound. I then checked this number and let me here. Thanks for the website and your effort to stop the harassers.