• Grant
    November 19, 2020
    Unknown
    Australia
    Caller: Citibank

    The rang yesterday, could very hard to understand what they are talking about. Could only make out every 3rd or 4th word.
    I 've a great idea have about employing people who speak Australian.
  • Anonymous
    November 2, 2020
    Unknown
    Australia
    got a call today, same a very bad line, some call centre somewhere, could not make out what she was saying
  • Anonymous
    June 19, 2020
    Unknown
    Australia
    Caller: supposedly Citibank

    They rang and knew my full name and that I'd recently emailed, but asked for details for verification, which I declined, indicating I couldn't verify who they were. If it's legitimate, it's a truly irresponsible way of going about business, as it just encourages individuals to reveal personal data without knowing who's actually calling. (She also sounded like she was outside in windy weather, which didn't aid credibility.) I was polite but requested they put it in writing.
  • Anonymous
    June 12, 2020
    Unknown
    Australia
    Kogan Money - worst ever!
  • Phil
    March 10, 2020
    Financial services
    Australia
    Caller: Kogan Money - Citibank

    Legit call from Kogan money, had an unauthorised purchase on my credit card and they followed it up. They asked for my postcode and first 4 letters of my mothers maiden name to verify.
  • Anonymous
    February 19, 2020
    Service
    Australia
    Caller: Citibank

    Standard number they call with, informed me of an unusual transaction from my account.
  • Anonymous
    February 13, 2020
    Company
    Australia
    Caller: citibank

    late fees $30 i am sure that is iilegal worst bank ever would never deal with them again
  • Anonymous
    November 18, 2019
    Financial services
    Australia
    Caller: Coles Mastercard

    Genuine call, called about a complaint I had with the credit card
  • Elizabeth
    October 18, 2019
    Unknown
    Australia
    Caller: Didn’t leave a messsge

    I rang the number and they said it was Citibank which I don’t have an account with but then the guy was saying they look after virgin money, Coles etc. I do have a Coles card and they’ve stuffed up my flybuys link to the card but dodgy and inadequate they don’t have dedicated lines for each company card they manage
  • Anonymous
    September 2, 2019
    Financial services
    Australia
    Caller: Qantas Premier Money

    Customer service in Manilla, cant talk off a script. Awful service - dont bother.
  • Anomyous
    July 23, 2019
    Financial services
    Australia
    Caller: Citibank

    WORST BANK I have ever dealt with EVER!!!

    Customer Service is so bad you can do nothing but laugh... WOW.
  • Anonymous
    March 14, 2019
    Unknown
    Australia
    Safe, I'm a Citi customer.
  • Dave
    March 8, 2019
    Financial services
    Australia
    Caller: Supposedly Citibank

    They called asking all kind of details to change the statement date I hung up.
    Then I called Citibank and they confirmed it was them.
    I called the number again and was put in a hold without any reference to Citibank.
    Still strange though.
  • Anonymous
    March 7, 2019
    Unknown
    Australia
    Sent me an MMS message which I couldn't open anyway. Sounds like I'm not missing much, lol.
  • Don
    February 15, 2019
    Call centre
    Australia
    Caller: Citibank

    Total cretins!
  • Anonymous
    January 30, 2019
    Unknown
    Australia
    Caller: CLAIMED TO BE FROM CITIBANK

    I ASKED WHAT WAS IT REGARDING, SHE SAID SHE NEEDS MY BANK/ID DETAILS 1ST BEFORE SHE COULD DISCLOSE WHAT THE CALL WAS REGARDING????? WHAT A BUNCH OF CRAP!!!!! MY COLES CREDIT CARD WAS SCAMMED, MUST BE THEM!
  • Anonymous
    January 17, 2019
    Unknown
    Australia
    foreign call centre. English barely understood
  • Anonymous
    November 19, 2018
    Unknown
    Australia
    Scam Artists
  • Anonymous
    November 19, 2018
    Unknown
    Australia
    Coles Scam
  • Thanh
    September 20, 2018
    Call centre
    Singapore
    Caller: Citi Bank Customer Service call Center

    Left me message,& said He was from citibank.When I called back, then they asked me to enter my voice record for their ends in Future,when I call back again to identify me easier.

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9 complaints this year

24 total complaints

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