Comments on (02) 8229 5795

100.00%
Spam Score
18 complaints this year, 59 total complaints

18 complaints this year, 59 total complaints

Comments on (02) 8229 5795


Anonymous

Posted on August 15, 2023
Caller type: Unknown
Location: Australia
Caller: AGL

My electricity bill was due yesterday, I paid but clearly it hasn’t come across yet as I got a rude call demanding I repay the bill I just paid! Changing electricity providers because of this call, I explained that I have paid and have proof even offering to email it across but they refused to provide me an email address and hanged up.
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Anonymous

Posted on July 27, 2023
Caller type: Unknown
Location: Australia
When answered put straight on hold. No identifying details in the message so I hung up and blocked.
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Anonymous

Posted on June 8, 2023
Caller type: Unknown
Location: Australia
Called and hang up the phone when I answered
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Anonymous

Posted on March 6, 2023
Caller type: Unsolicited call
Location: Australia
Caller: They said AGL

Same as all these other comments - says AGL - very insistent on obtaining my date of birth and 'account details' - total scammer - block them and remember to NEVER give up your details to a cold caller EVER.
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Anonymous

Posted on March 2, 2023
Caller type: Unsolicited call
Location: Australia
Caller: AGL

I’m sick and tired of calls from this number. The caller is from AGL telling me I have a bill overdue. Asks for personal info to confirm my identity. I refused to do so and told him this is exactly the tactic scammers take. He got short with me and said “we’ll you call AGL yourself” and he hung up on me. I rang AGL and told them I don’t appreciate these calls and this behaviour and I will not give personal details to this person. I know he’s from AGL but he’s difficult to understand, his phone line is bad, background noise is loud so it sounds dodgy and it’s unprofessional to hang up on a customer. For goodness sake, call your customers from a number that shows up as AGL or something. Changing my energy provider asap. I’m tired of this crap.
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Anonymous

Posted on February 22, 2023
Caller type: Unknown
Location: Australia
Caller: Apparently AGL

Ringing about an account
Asked for name and DOB
Wanted me to pay over the phone when I refused he challenged me so I told him I don’t know who he is and where he’s from so I will pay my account myself and no way will I be giving him my personal details over the phone - he hung up!! Got another call from the same number two hours later!! Didn’t answer - blocking now!!
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Anonymous

Posted on February 17, 2023
Caller type: Unknown
Location: Australia
Caller: 8229 5795

BLOCK THIS NUMBER, SCAMMERS !!!
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Anonymous

Posted on February 17, 2023
Caller type: Unknown
Location: Australia
Caller: 8229 5795

Said they were AGL, and I had overdue amount owing ( which I dont) , they wanted my credit card details, very pushy and very hard to understand accent.
I Laughed and hung up.
I Rang AGL and checked,
No AGL haven't called me and No I don't owe any money.
DO NOT give Any Info To These Crooks, if yr unsure call AGL yourself and sort it out.
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Anonymous

Posted on November 4, 2022
Caller type: Scam call
Location: Australia
Caller: Scammers

I block this number a week ago, they have tried to call 8 times since then. If it were truly AGL I would have received a call from another number
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Anonymous

Posted on October 31, 2022
Caller type: Unknown
Location: Australia
Caller: Claim to be AGL

Noted a delay in their speaking after I answered. They claim to be from AGL and like one of the other comments, they had very poor spoken English.

Interestingly - if you have a slightly overdue bill this is not how they contact you. The call will have an automated clearly spoken message or you will be sent a direct text asking, for example if you have accidently overpaid your electricity account instead of paying your gas etc and they will rectify it.

So don't get sucked into this caller.
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MC

Posted on October 6, 2022
Caller type: Scam call
Location: Australia
Caller: Said they were from AGL

Asked me to verify my details in relation to a problem on my account. I asked what the problem was, so she hung up.
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Anonymous

Posted on October 5, 2022
Caller type: Unknown
Location: Australia
Caller: They said AGL

They tried to collect my id, wtf
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Samuel

Posted on July 28, 2022
Caller type: Scam call
Location: Australia
Caller: Scammer

Asked re property in hurstville, we work as a real estate agency so we have a hundred of them. i asked to clarify the address. they said they need my name which to i replied what address. they said they need more information to clarify who i am to which i hung up. BIG OLD SCAMMER
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Anonymous

Posted on July 22, 2022
Caller type: Unknown
Location: Australia
I HAD THE SAME, THJEY ASKED ME TO VERIFY MY DETAILS, I SAID BUT YOU CALLED ME! YOU HAVE MY DETAILS. SO WHAT IS THE CALL ABOUT I ASKED. THEY SAID THEY COULDNT DISCUS UNTILL THEY VERIFIED THEY WERE TALKING TO THE ACCOUNT HOLDER. I SAID I HAVE 3 ACCOUNTS WITH AGL CAN YOU PLEASE TELL ME THE ACCOUNT NUMBER THIS CALL IS ABOUT. GUESS WHAT? THEY HUNG UP ..
SCAM, SCAM, SCAM, SCAM
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Anonymous

Posted on July 11, 2022
Caller type: Unknown
Location: Australia
NOT AGL.
They called, claiming to be from AGL - asked for personal identifying information - I refused and she hung up.
Called the real AGL and asked and they confirmed it was a scam and no person from AGL was trying to call me.
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Anonymous

Posted on July 8, 2022
Caller type: Unknown
Location: Australia
Caller: Norman

asked for name and DOB trying to verify and then email. and i asked for the reason of the call which he said he can't reveal as i am not verified. I asked how can i verify you as AGL and he couldn't either. I ask him to send me email from agl to my email.
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Anonymous

Posted on July 5, 2022
Caller type: Scam call
Location: Australia
Caller: Apparently agl

Called then hung up after 20 secs then called back an hour later and insisted I give all my details which no way I will do then he got upset and became a smart ass don't trust them as seems like a scam
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Anonymous

Posted on June 24, 2022
Caller type: Scam call
Location: Australia
Caller: AGL so they claim

Claims they are AGL and I have unpaid amount. I checked and it's only 1 day overdue.

They ask me to give them name and DOB, which I declined as my phone says it's the suspected spam number.

I highly doubt its actual AGL, some kind of phising I suspect.

If it's actually AGL, they need to get rid of this number and call from clean number.
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Anonymous

Posted on April 19, 2022
Caller type: Unknown
Location: Australia
As mentioned, caller didn't speak but after 30s she spoke and claimed to be from AGL, she asked for my details (not going to give details to some stranger on phone) when I said I'm no longer with AGL she said I had unpaid bill. I politely said I'm waiting for my gas meter to be fixed as it's faulty, she hung up. Rude.
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Clara

Posted on March 30, 2022
Caller type: Unknown
Location: Australia
Caller: Unknown

Claimed to be calling from AGL. When asked which account and location they were enquiring about they could not answer. They called back about 1.5 hours later and didn't speak. Scammers of some sort!
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