Comments on (02) 8229 5795

100.00%
Spam Score
26 complaints this year, 30 total complaints

26 complaints this year, 30 total complaints

Comments on (02) 8229 5795


Anonymous

Posted on December 23, 2021
Caller type: Unknown
Location: Australia
Caller: AGL

they called about my account and asked me to confirm my personal details, I advised I don't disclose this information to callers so the b*** hung up on me
10 found this comment helpful
10

Anonymous

Posted on December 6, 2021
Caller type: Robocall
Location: Australia
Caller: AGL

Assuming it's agl Robodebt after looking at previous entries, after a barely overdew bill, like a month over, paid most of last bill off, I'll be talking my business elsewhere, something I should have done a long time ago
10 found this comment helpful
10

Anonymous

Posted on November 22, 2021
Caller type: Unknown
Location: Australia
Caller: AGL

AGL sales and bills
3 found this comment helpful
3

Anonymous

Posted on June 29, 2022
Caller type: Unknown
Location: Australia
block at all cost. scammer
2 found this comment helpful
2

Anonymous

Posted on November 1, 2021
Caller type: Unknown
Location: Australia
Caller: AGL Anytime

AGL sales
2 found this comment helpful
2

Jenny

Posted on August 30, 2022
Caller type: Scam call
Location: Australia
Caller said they were from ASIO calling about my electricity account. They Didn’t know my last name and asked me to verify account details. I laughed and hung up.
1 found this comment helpful
1

Anonymous

Posted on January 7, 2022
Caller type: Robocall
Location: Australia
Caller: AGL

Tried to sell me Crap
1 found this comment helpful
1

Anonymous

Posted on November 4, 2022
Caller type: Scam call
Location: Australia
Caller: Scammers

I block this number a week ago, they have tried to call 8 times since then. If it were truly AGL I would have received a call from another number
0 found this comment helpful
0

Anonymous

Posted on October 31, 2022
Caller type: Unknown
Location: Australia
Caller: Claim to be AGL

Noted a delay in their speaking after I answered. They claim to be from AGL and like one of the other comments, they had very poor spoken English.

Interestingly - if you have a slightly overdue bill this is not how they contact you. The call will have an automated clearly spoken message or you will be sent a direct text asking, for example if you have accidently overpaid your electricity account instead of paying your gas etc and they will rectify it.

So don't get sucked into this caller.
0 found this comment helpful
0

Anonymous

Posted on October 11, 2022
Caller type: Unknown
Location: Australia
Caller: AGL

Said from AGL but hung up on me. It was a poor line and caller had poor English.
0 found this comment helpful
0

MC

Posted on October 6, 2022
Caller type: Scam call
Location: Australia
Caller: Said they were from AGL

Asked me to verify my details in relation to a problem on my account. I asked what the problem was, so she hung up.
0 found this comment helpful
0

Anonymous

Posted on October 5, 2022
Caller type: Unknown
Location: Australia
Caller: They said AGL

They tried to collect my id, wtf
0 found this comment helpful
0

Eileen Dover

Posted on September 29, 2022
Caller type: Unknown
Location: United States
Caller: Not known

Repeatedly calls and does not leave a message. Only scammers, thugs and other filth who are not on legitimate business engage in these behaviours. If this is AGL, as suggested by other posts, they really need to improve their standard of communication. This is reprehensible.
0 found this comment helpful
0

Anonymous

Posted on September 12, 2022
Caller type: Call centre
Location: Australia
Same experience as others above: call received about AGL Gas account. I mistakenly took the call when I was 'muted' on a teams meeting. When I told them I couldn't handle the call right now and to call back later, the caller became aggressive and very rude. He would not listen. Usual 'have to do it now' tactics. I told the guy I would sort it later. He got very rude so I hung up. I paid via BPay later that day. He actually phoned my up again two days later and wanted the payment transaction reference.
Lots of background call-centre noise. Almost sounded like the guy was using a mobile phone due to wind noise.
After his call, a woman phoned up asking about my electricity bill. She knew my firstname and asked for my surname and DOB to which I said 'how do I know who you are ?' She hung up.
Accent suggested a Philippeans call centre.
If this really is AGL, they need to sort this - very bad customer relations!
0 found this comment helpful
0

Samuel

Posted on July 28, 2022
Caller type: Scam call
Location: Australia
Caller: Scammer

Asked re property in hurstville, we work as a real estate agency so we have a hundred of them. i asked to clarify the address. they said they need my name which to i replied what address. they said they need more information to clarify who i am to which i hung up. BIG OLD SCAMMER
0 found this comment helpful
0

Anonymous

Posted on July 22, 2022
Caller type: Unknown
Location: Australia
I HAD THE SAME, THJEY ASKED ME TO VERIFY MY DETAILS, I SAID BUT YOU CALLED ME! YOU HAVE MY DETAILS. SO WHAT IS THE CALL ABOUT I ASKED. THEY SAID THEY COULDNT DISCUS UNTILL THEY VERIFIED THEY WERE TALKING TO THE ACCOUNT HOLDER. I SAID I HAVE 3 ACCOUNTS WITH AGL CAN YOU PLEASE TELL ME THE ACCOUNT NUMBER THIS CALL IS ABOUT. GUESS WHAT? THEY HUNG UP ..
SCAM, SCAM, SCAM, SCAM
0 found this comment helpful
0

Anonymous

Posted on July 11, 2022
Caller type: Unknown
Location: Australia
NOT AGL.
They called, claiming to be from AGL - asked for personal identifying information - I refused and she hung up.
Called the real AGL and asked and they confirmed it was a scam and no person from AGL was trying to call me.
0 found this comment helpful
0

Anonymous

Posted on July 8, 2022
Caller type: Unknown
Location: Australia
Caller: Norman

asked for name and DOB trying to verify and then email. and i asked for the reason of the call which he said he can't reveal as i am not verified. I asked how can i verify you as AGL and he couldn't either. I ask him to send me email from agl to my email.
0 found this comment helpful
0

Anonymous

Posted on July 5, 2022
Caller type: Scam call
Location: Australia
Caller: Apparently agl

Called then hung up after 20 secs then called back an hour later and insisted I give all my details which no way I will do then he got upset and became a smart ass don't trust them as seems like a scam
0 found this comment helpful
0

Anonymous

Posted on June 24, 2022
Caller type: Scam call
Location: Australia
Caller: AGL so they claim

Claims they are AGL and I have unpaid amount. I checked and it's only 1 day overdue.

They ask me to give them name and DOB, which I declined as my phone says it's the suspected spam number.

I highly doubt its actual AGL, some kind of phising I suspect.

If it's actually AGL, they need to get rid of this number and call from clean number.
0 found this comment helpful
0

Do you have a comment about (02) 8229 5795?

Do you have a comment about (02) 8229 5795?