Comments on (02) 8229 5795

100.00%
Spam Score
16 complaints this year, 52 total complaints

16 complaints this year, 52 total complaints

Comments on (02) 8229 5795


Anonymous

Posted on December 23, 2021
Caller type: Unknown
Location: Australia
Caller: AGL

they called about my account and asked me to confirm my personal details, I advised I don't disclose this information to callers so the b*** hung up on me
26 found this comment helpful
26

Anonymous

Posted on December 6, 2021
Caller type: Robocall
Location: Australia
Caller: AGL

Assuming it's agl Robodebt after looking at previous entries, after a barely overdew bill, like a month over, paid most of last bill off, I'll be talking my business elsewhere, something I should have done a long time ago
15 found this comment helpful
15

Eileen Dover

Posted on September 29, 2022
Caller type: Unknown
Location: United States
Caller: Not known

Repeatedly calls and does not leave a message. Only scammers, thugs and other filth who are not on legitimate business engage in these behaviours. If this is AGL, as suggested by other posts, they really need to improve their standard of communication. This is reprehensible.
10 found this comment helpful
10

Anonymous

Posted on September 12, 2022
Caller type: Call centre
Location: Australia
Same experience as others above: call received about AGL Gas account. I mistakenly took the call when I was 'muted' on a teams meeting. When I told them I couldn't handle the call right now and to call back later, the caller became aggressive and very rude. He would not listen. Usual 'have to do it now' tactics. I told the guy I would sort it later. He got very rude so I hung up. I paid via BPay later that day. He actually phoned my up again two days later and wanted the payment transaction reference.
Lots of background call-centre noise. Almost sounded like the guy was using a mobile phone due to wind noise.
After his call, a woman phoned up asking about my electricity bill. She knew my firstname and asked for my surname and DOB to which I said 'how do I know who you are ?' She hung up.
Accent suggested a Philippeans call centre.
If this really is AGL, they need to sort this - very bad customer relations!
5 found this comment helpful
5

Anonymous

Posted on June 29, 2022
Caller type: Unknown
Location: Australia
block at all cost. scammer
4 found this comment helpful
4

Anonymous

Posted on November 22, 2021
Caller type: Unknown
Location: Australia
Caller: AGL

AGL sales and bills
3 found this comment helpful
3

Anonymous

Posted on February 24, 2023
Caller type: Call centre
Location: Australia
Caller: AGL

Had a call from this number who stated it was AGL and they wanted to discuss my account. The gentlemen with a very strong accent asked me to identify myself and I said, " No, you called me". He then said "that's fine, they start the collection then". I then rang AGL to discuss my account and mentioned what had occurred. The gentlemen I spoke to sounded like the first caller!! Strange!!. He said that the call was genuine and that is what they do before transferring the call. I assured him that no one will be handing out their personal details that easily to a random caller and I expressed my dismay at this whole process and handling by AGL.
2 found this comment helpful
2

Anonymous

Posted on November 1, 2021
Caller type: Unknown
Location: Australia
Caller: AGL Anytime

AGL sales
2 found this comment helpful
2

Anonymous

Posted on May 14, 2024
Caller type: Call centre
Location: Australia
Caller: AGL piggery

If you get a call from this number please show them the same respect and courtesy they show you, speak to them in their native language of oinking and snorting.
1 found this comment helpful
1

Anonymous

Posted on September 1, 2023
Caller type: Scam call
Location: Australia
Caller: AGL impersonator

Called me two times to talk about my AGL account. Asked for my full name and date of birth to confirm the account. I said, you called me, so you should already have that information. I let them know I would call AGL to confirm myself what the enquiry was about. Called AGL directly - no one tried to contact me about my account. Reported the number to AGL directly. Do not give your information to them!
1 found this comment helpful
1

Anonymous

Posted on October 11, 2022
Caller type: Unknown
Location: Australia
Caller: AGL

Said from AGL but hung up on me. It was a poor line and caller had poor English.
1 found this comment helpful
1

Jenny

Posted on August 30, 2022
Caller type: Scam call
Location: Australia
Caller said they were from ASIO calling about my electricity account. They Didn’t know my last name and asked me to verify account details. I laughed and hung up.
1 found this comment helpful
1

Anonymous

Posted on May 2, 2022
Caller type: Unknown
Location: Australia
They knew my account number and the amount outstanding. I was asked for my name and date of birth, which I gave. Then were quite insistent that I needed to do this over the phone with a card. Too insistent. Said doing it online would take too long and I'd be charged a late fee. Much too pushy. I hung up and paid via Paypal.
1 found this comment helpful
1

Anonymous

Posted on January 7, 2022
Caller type: Robocall
Location: Australia
Caller: AGL

Tried to sell me Crap
1 found this comment helpful
1

David

Posted on May 27, 2024
Caller type: Unknown
Location: Australia
Caller: Scammers

Scammers
0 found this comment helpful
0

Anonymous

Posted on May 22, 2024
Caller type: Unknown
Location: Australia
Caller: AGL?? Fraud.

Said they were AGL, wanted to discuss my account, yeah Why?? Asking for all my info to verify myself..told them nothing and said Id call AGL myself..they hung up .
Scammers.
0 found this comment helpful
0

Anonymous

Posted on May 6, 2024
Caller type: Company
Location: Australia
rang twice today, no message left.
0 found this comment helpful
0

Anonymous

Posted on May 2, 2024
Caller type: Scam call
Location: United States
Claimed to be from Amazon and someone placed a order in my account for $1300..and hackers in america are placing orders and they needed to go through a cancellation. Asked them for my details that they had, which was old information and wrong. As soon as I asked for my surname of the account they hung up on me.
0 found this comment helpful
0

Anonymous

Posted on May 1, 2024
Caller type: Call centre
Location: Australia
Caller: Agl

AGL trying to steel food out of your children’s mouths!
0 found this comment helpful
0

KC

Posted on April 18, 2024
Caller type: Scam call
Location: Australia
Caller: Fake Commonwealth Bank

Called me and said was commonwealth bank needing to authorise a $499 transaction. Asked for who they thought they were calling. Told me her name (call centre from India) I then reiterated it and said my name was Lucy Vaggabon! Not me
0 found this comment helpful
0

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