Posted on December 23, 2021 Caller type: Unknown Location: Australia
Caller: AGL they called about my account and asked me to confirm my personal details, I advised I don't disclose this information to callers so the b*** hung up on me
32 found this comment helpful
32
Anonymous
Posted on December 6, 2021 Caller type: Robocall Location: Australia
Caller: AGL Assuming it's agl Robodebt after looking at previous entries, after a barely overdew bill, like a month over, paid most of last bill off, I'll be talking my business elsewhere, something I should have done a long time ago
19 found this comment helpful
19
Eileen Dover
Posted on September 29, 2022 Caller type: Unknown Location: United States
Caller: Not known Repeatedly calls and does not leave a message. Only scammers, thugs and other filth who are not on legitimate business engage in these behaviours. If this is AGL, as suggested by other posts, they really need to improve their standard of communication. This is reprehensible.
12 found this comment helpful
12
Anonymous
Posted on May 14, 2024 Caller type: Call centre Location: Australia
Caller: AGL piggery If you get a call from this number please show them the same respect and courtesy they show you, speak to them in their native language of oinking and snorting.
5 found this comment helpful
5
Anonymous
Posted on September 12, 2022 Caller type: Call centre Location: Australia
Same experience as others above: call received about AGL Gas account. I mistakenly took the call when I was 'muted' on a teams meeting. When I told them I couldn't handle the call right now and to call back later, the caller became aggressive and very rude. He would not listen. Usual 'have to do it now' tactics. I told the guy I would sort it later. He got very rude so I hung up. I paid via BPay later that day. He actually phoned my up again two days later and wanted the payment transaction reference. Lots of background call-centre noise. Almost sounded like the guy was using a mobile phone due to wind noise. After his call, a woman phoned up asking about my electricity bill. She knew my firstname and asked for my surname and DOB to which I said 'how do I know who you are ?' She hung up. Accent suggested a Philippeans call centre. If this really is AGL, they need to sort this - very bad customer relations!
5 found this comment helpful
5
Anonymous
Posted on June 29, 2022 Caller type: Unknown Location: Australia
block at all cost. scammer
4 found this comment helpful
4
Anonymous
Posted on November 22, 2021 Caller type: Unknown Location: Australia
Caller: AGL AGL sales and bills
3 found this comment helpful
3
Anonymous
Posted on February 24, 2023 Caller type: Call centre Location: Australia
Caller: AGL Had a call from this number who stated it was AGL and they wanted to discuss my account. The gentlemen with a very strong accent asked me to identify myself and I said, " No, you called me". He then said "that's fine, they start the collection then". I then rang AGL to discuss my account and mentioned what had occurred. The gentlemen I spoke to sounded like the first caller!! Strange!!. He said that the call was genuine and that is what they do before transferring the call. I assured him that no one will be handing out their personal details that easily to a random caller and I expressed my dismay at this whole process and handling by AGL.
2 found this comment helpful
2
Anonymous
Posted on November 1, 2021 Caller type: Unknown Location: Australia
Caller: AGL Anytime AGL sales
2 found this comment helpful
2
David
Posted on May 27, 2024 Caller type: Unknown Location: Australia
Caller: Scammers Scammers
1 found this comment helpful
1
AGL customer
Posted on March 30, 2024 Caller type: Call centre Location: Australia
Caller: AGL communist harassment centre Young girl called sounded Chinese speaking down to me saying we have to cooperate and obey agl demands, asking access to my bank, saying are you going to cooperate and obey us, I think not, it is agl third party call centre they had all my information, very rude telling me to shut up and obey.
1 found this comment helpful
1
Anonymous
Posted on September 1, 2023 Caller type: Scam call Location: Australia
Caller: AGL impersonator Called me two times to talk about my AGL account. Asked for my full name and date of birth to confirm the account. I said, you called me, so you should already have that information. I let them know I would call AGL to confirm myself what the enquiry was about. Called AGL directly - no one tried to contact me about my account. Reported the number to AGL directly. Do not give your information to them!
1 found this comment helpful
1
Anonymous
Posted on October 11, 2022 Caller type: Unknown Location: Australia
Caller: AGL Said from AGL but hung up on me. It was a poor line and caller had poor English.
1 found this comment helpful
1
Jenny
Posted on August 30, 2022 Caller type: Scam call Location: Australia
Caller said they were from ASIO calling about my electricity account. They Didn’t know my last name and asked me to verify account details. I laughed and hung up.
1 found this comment helpful
1
Anonymous
Posted on May 2, 2022 Caller type: Unknown Location: Australia
They knew my account number and the amount outstanding. I was asked for my name and date of birth, which I gave. Then were quite insistent that I needed to do this over the phone with a card. Too insistent. Said doing it online would take too long and I'd be charged a late fee. Much too pushy. I hung up and paid via Paypal.
1 found this comment helpful
1
Anonymous
Posted on January 7, 2022 Caller type: Robocall Location: Australia
Caller: AGL Tried to sell me Crap
1 found this comment helpful
1
AGL victim
Posted on March 26, 2026 Caller type: Call centre Location: Australia
Caller: AGL They called me to say my bill was overdue (I hadn’t received any prior reminders). I said I pay the same day (which i did). They again called me the following morning saying the account was overdue, and I said it’s been paid and that they check notes from yesterday’s call. When i get a third call on day three, i lost it. The woman says she can see that the money has come through, but is now asking me a heap of questions; why were you late (2 weeks), do you need a payment plan, do you need gas with AGL. I told her to stop and that I’d go elsewhere if they don’t stop spamming me. Extremely bad service, but ok, lessons learnt, that’s what you get if you’re late
0 found this comment helpful
0
Anonymous
Posted on October 21, 2024 Caller type: Unknown Location: Australia
Caller: Fake AGL Pretend to be AGL to obtain your personal data and potentially your credit card details
0 found this comment helpful
0
Anonymous
Posted on October 10, 2024 Caller type: Company Location: Australia
Caller: AGL debt I sent email to AGL, telling them about the rude aggressive person I got the other day that called me & I received a email this morning & the caller has been disciplined, I also received a extensions (3 weeks) on my one day late bill that I told the rude man I would pay tonight. Everybody email the complaint line & they might start using people that actually empathise with us as unless their told about their rude staff, they don’t know how they treat us on calls.
0 found this comment helpful
0
Anonymous
Posted on September 10, 2024 Caller type: Unknown Location: Australia
Caller: FAKY AGL I just wake up and I saw 4 missed calls from this number after 9pm . It said Sydney so I tried to call back and it was a Robert saying from AGL. Account asking to confirm my identity. I hanged up straight way because I’m not late with my bills so why is the F* they calling me a after hours? I’m going to make a complaint to AGL online I assume there Data Based is hacked. Because I’m. Already registered to communicate with me they can email me I don’t take any random call.
Comments on (02) 8229 5795
Anonymous
Posted on December 23, 2021Caller type: Unknown
Location: Australia
they called about my account and asked me to confirm my personal details, I advised I don't disclose this information to callers so the b*** hung up on me
Anonymous
Posted on December 6, 2021Caller type: Robocall
Location: Australia
Assuming it's agl Robodebt after looking at previous entries, after a barely overdew bill, like a month over, paid most of last bill off, I'll be talking my business elsewhere, something I should have done a long time ago
Eileen Dover
Posted on September 29, 2022Caller type: Unknown
Location: United States
Repeatedly calls and does not leave a message. Only scammers, thugs and other filth who are not on legitimate business engage in these behaviours. If this is AGL, as suggested by other posts, they really need to improve their standard of communication. This is reprehensible.
Anonymous
Posted on May 14, 2024Caller type: Call centre
Location: Australia
If you get a call from this number please show them the same respect and courtesy they show you, speak to them in their native language of oinking and snorting.
Anonymous
Posted on September 12, 2022Caller type: Call centre
Location: Australia
Lots of background call-centre noise. Almost sounded like the guy was using a mobile phone due to wind noise.
After his call, a woman phoned up asking about my electricity bill. She knew my firstname and asked for my surname and DOB to which I said 'how do I know who you are ?' She hung up.
Accent suggested a Philippeans call centre.
If this really is AGL, they need to sort this - very bad customer relations!
Anonymous
Posted on June 29, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on November 22, 2021Caller type: Unknown
Location: Australia
AGL sales and bills
Anonymous
Posted on February 24, 2023Caller type: Call centre
Location: Australia
Had a call from this number who stated it was AGL and they wanted to discuss my account. The gentlemen with a very strong accent asked me to identify myself and I said, " No, you called me". He then said "that's fine, they start the collection then". I then rang AGL to discuss my account and mentioned what had occurred. The gentlemen I spoke to sounded like the first caller!! Strange!!. He said that the call was genuine and that is what they do before transferring the call. I assured him that no one will be handing out their personal details that easily to a random caller and I expressed my dismay at this whole process and handling by AGL.
Anonymous
Posted on November 1, 2021Caller type: Unknown
Location: Australia
AGL sales
David
Posted on May 27, 2024Caller type: Unknown
Location: Australia
Scammers
AGL customer
Posted on March 30, 2024Caller type: Call centre
Location: Australia
Young girl called sounded Chinese speaking down to me saying we have to cooperate and obey agl demands, asking access to my bank, saying are you going to cooperate and obey us, I think not, it is agl third party call centre they had all my information, very rude telling me to shut up and obey.
Anonymous
Posted on September 1, 2023Caller type: Scam call
Location: Australia
Called me two times to talk about my AGL account. Asked for my full name and date of birth to confirm the account. I said, you called me, so you should already have that information. I let them know I would call AGL to confirm myself what the enquiry was about. Called AGL directly - no one tried to contact me about my account. Reported the number to AGL directly. Do not give your information to them!
Anonymous
Posted on October 11, 2022Caller type: Unknown
Location: Australia
Said from AGL but hung up on me. It was a poor line and caller had poor English.
Jenny
Posted on August 30, 2022Caller type: Scam call
Location: Australia
Anonymous
Posted on May 2, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on January 7, 2022Caller type: Robocall
Location: Australia
Tried to sell me Crap
AGL victim
Posted on March 26, 2026Caller type: Call centre
Location: Australia
They called me to say my bill was overdue (I hadn’t received any prior reminders). I said I pay the same day (which i did). They again called me the following morning saying the account was overdue, and I said it’s been paid and that they check notes from yesterday’s call. When i get a third call on day three, i lost it. The woman says she can see that the money has come through, but is now asking me a heap of questions; why were you late (2 weeks), do you need a payment plan, do you need gas with AGL. I told her to stop and that I’d go elsewhere if they don’t stop spamming me. Extremely bad service, but ok, lessons learnt, that’s what you get if you’re late
Anonymous
Posted on October 21, 2024Caller type: Unknown
Location: Australia
Pretend to be AGL to obtain your personal data and potentially your credit card details
Anonymous
Posted on October 10, 2024Caller type: Company
Location: Australia
I sent email to AGL, telling them about the rude aggressive person I got the other day that called me & I received a email this morning & the caller has been disciplined, I also received a extensions (3 weeks) on my one day late bill that I told the rude man I would pay tonight. Everybody email the complaint line & they might start using people that actually empathise with us as unless their told about their rude staff, they don’t know how they treat us on calls.
Anonymous
Posted on September 10, 2024Caller type: Unknown
Location: Australia
I just wake up and I saw 4 missed calls from this number after 9pm .
It said Sydney so I tried to call back and it was a Robert saying from AGL. Account asking to confirm my identity.
I hanged up straight way because I’m not late with my bills so why is the F* they calling me a after hours?
I’m going to make a complaint to AGL online I assume there Data Based is hacked.
Because I’m. Already registered to communicate with me they can email me I don’t take any random call.
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