Claiming to be from AGL service, asked to confirm if is was xxxxxx, which I said yes. Proceeded to say that the special rates on offer for energy is better than what I'm on. Had trouble with voice dropping out and noise in background. Asked her to email me with details. Said she would but nothing comes through.

Caller: AGL

It's AGL. I even had an email confirmation on new plan.
Double checked by calling them and they said yes. It all good.

A call from this number appeared on my phone on 7 Feb 2023. I did not pick up the call. They did not leave a message.

Caller: Not AGL

I phoned AGL and asked if this number belongs to AGL they confirmed it is not an AGL related number so please block....

Caller: AGL (maybe?)

I had a missed call from this number on August 28, 2023. Caller had hung up and didn't leave a message, which immediately raised a red flag with me. I'm always suspicious of unknown or unrecognized numbers, either from cell phones or landlines, so I wouldn't answer anyway. If I want to check prices or change my providers for any service, I'll bloody well contact them myself. I really resent telemarketers, people trying to sell you something unsolicited, or spammers/scammers. A koala can't be too careful these days!

I got the same call and they quoted 4 of my previous addresses.. is this a concern?

Caller: AGL

100"scam call

They said my name wrong, so i then i gave then fake info to their identity check which they verified as correct.

I have received unsolicited phone calls to update my AGL "plan". The caller has an indian accent and called from (02) 8229 5702.
He fumbled his script and would not agree to email me the info in order to take advantage of the 'new plan on offer', saying it was only available via speaking with him. I then hung up.

Caller: AGL retention Dep.

This is a legitimate number from AGL retention Dep. They did not ask for anything, it was a courtesy call to long term customers informing of the application of Gov. energy rule changes to billing. I confirmed this by ringing AGL directly afterwards. It was very unusual however legitimate.

Caller: AGL

Called me offering a better plan. Wanted my email and DOB to confirm identity. Said you tell me so I know you are real. Sounds like a phishing expedition to steal my identity.

Caller: AGL

Claiming to be from AGL service, asked to confirm if is was xxxxxx, which i said yes. Proceeded to say that the special rates on offer for energy is higher than what i'm on. So said they wouldn't be change them. then hung up. Not sure if it was a scam but i could here the rooster in the background!

Def sounded like a scam. Saying they are AGL and that they have had a price reduction...already sus and no confirmation of my id so i hung up

Caller: Scammer

This is definitely a scam. Do not give any personal information out. Even if it is just emails. they are building a profile on you.

this is apparently an AGL "customer retention call". After they told me i could only get a rebate on my bill if i gave them details on the phone i hung up without providing them anything. I then called agl on their number from the website and they confirmed that it was a real call that they had made.

TBH i would still hang up on this number just to be safe. You can always call back agl from the number on their website. If they wanted to retain customers how about providing a great website that allowed me to compare plans or gave offers there.

That's what I was saying too! Just do it if it works out for me instead of putting me through scammer trauma.

Some man with an Indian accent rang, smooth talking, saying that AGL would move me to the better plan automatically after I listened to some disclosures, after I gave him some information to verify myself. I asked him to trade some details about myself. He gave me my post code, I gave him my suburb, but when I said for him to tell me the number of my house and I would give him the name of my road, he refused. He said he would send me an authentication code on my mobile that he rang from, and I asked him, how would that verify to me that he was legit? Then he hung up. Last time someone tried to scam me they offered this authentication code to my mobile too, but that scammer became obvious when I asked him to provide the last 4 digits of my credit card instead of the 1st generic 4!

Caller: AGL

Pretend to be AGL, good deal such bullsh*t, and handup

Claiming to be from AGL service, asked to confirm who he was talking to. Lots of background noise and clicks before the rep started speaking. Said I was busy.

Caller: (02) 8229 5703

Could hear people laughing and speaking Hindi in the background when I answered. Caller claimed to be from AGL. Knew my first name and suburb but asked for me to confirm my last name and address for security reasons. I gave them a false last name and address and they didn’t question it. Totally a scam.

AGL retention team keep calling
I never answer and they never leave a message