Comments on (02) 8229 5702

100.00%
Spam Score
28 complaints this year, 28 total complaints

28 complaints this year, 28 total complaints

Comments on (02) 8229 5702


Anonymous

Posted on March 31, 2023
Caller type: Unknown
Location: Australia
Claiming to be from AGL service, asked to confirm if is was xxxxxx, which I said yes. Proceeded to say that the special rates on offer for energy is better than what I'm on. Had trouble with voice dropping out and noise in background. Asked her to email me with details. Said she would but nothing comes through.
12 found this comment helpful
12

Anonymous

Posted on August 15, 2023
Caller type: Call centre
Location: Australia
Caller: AGL

It's AGL. I even had an email confirmation on new plan.
Double checked by calling them and they said yes. It all good.
3 found this comment helpful
3

Anonymous

Posted on February 7, 2023
Caller type: Unknown
Location: Australia
A call from this number appeared on my phone on 7 Feb 2023. I did not pick up the call. They did not leave a message.
3 found this comment helpful
3

Anonymous

Posted on September 1, 2023
Caller type: Unknown
Location: Australia
Caller: Not AGL

I phoned AGL and asked if this number belongs to AGL they confirmed it is not an AGL related number so please block....
1 found this comment helpful
1

Anonymous

Posted on August 9, 2023
Caller type: Unknown
Location: Australia
I got the same call and they quoted 4 of my previous addresses.. is this a concern?
1 found this comment helpful
1

Anonymous

Posted on January 31, 2023
Caller type: Service
Location: Australia
Caller: AGL

Claiming to be from AGL service, asked to confirm if is was xxxxxx, which i said yes. Proceeded to say that the special rates on offer for energy is higher than what i'm on. So said they wouldn't be change them. then hung up. Not sure if it was a scam but i could here the rooster in the background!
1 found this comment helpful
1

Anonymous

Posted on September 26, 2023
Caller type: Unknown
Location: Australia
Telemarketing for AGL customer retention
0 found this comment helpful
0

Anonymous

Posted on September 25, 2023
Caller type: Unknown
Location: Australia
I didn’t answer and they didn’t leave a message but apparently it’s AGL telemarketing
0 found this comment helpful
0

Anonymous

Posted on September 17, 2023
Caller type: Unknown
Location: Australia
My phone flagged the call as SPAM ...number now blocked
0 found this comment helpful
0

Anonymous

Posted on September 8, 2023
Caller type: Unknown
Location: Australia
Caller: AGL retention Dep.

This is a legitimate number from AGL retention Dep. They did not ask for anything, it was a courtesy call to long term customers informing of the application of Gov. energy rule changes to billing. I confirmed this by ringing AGL directly afterwards. It was very unusual however legitimate.
0 found this comment helpful
0

Anonymous

Posted on September 7, 2023
Caller type: Unknown
Location: Australia
Claimed to be from AGL offering special rates, as I don't respond to unsolicited calls. i just hung up. They also sent a link to my phone which was deleted.
0 found this comment helpful
0

Anonymous

Posted on September 5, 2023
Caller type: Call centre
Location: Australia
Looks like AGL loyalty customer call center shifted to Philippines, I was worried, if Scam call - they keep asking for name DOB, sending links, scary sounds like scammer making AGL loyalty offer :D
0 found this comment helpful
0

Anonymous

Posted on August 29, 2023
Caller type: Unknown
Location: Australia
Caller: (02) 8229 5702

Claiming to be AGL offering significant discounts on electricity and gas but would not allow me to read anything before agreeing, saying it was a 'special offer' because I'd been with AGL so long. They seemed to have a lot of my personal details on record. I said I wanted to read something before agreeing to anything and they hung up on me.
0 found this comment helpful
0

Fred Upp

Posted on August 28, 2023
Caller type: Unknown
Location: Australia
Caller: AGL (maybe?)

I had a missed call from this number on August 28, 2023. Caller had hung up and didn't leave a message, which immediately raised a red flag with me. I'm always suspicious of unknown or unrecognized numbers, either from cell phones or landlines, so I wouldn't answer anyway. If I want to check prices or change my providers for any service, I'll bloody well contact them myself. I really resent telemarketers, people trying to sell you something unsolicited, or spammers/scammers. A koala can't be too careful these days!
0 found this comment helpful
0

Anonymous

Posted on August 28, 2023
Caller type: Unknown
Location: Australia
Caller: Claimed to be AGL.

When I called back it said it was AGL but believe it was a spam number. Blocked the number.
0 found this comment helpful
0

Anonymous

Posted on August 18, 2023
Caller type: Unknown
Location: Australia
Similar phone call this morning from this number. Noise in background, kept cutting out, wanted to confirm details, not clear what they are wanting. I asked them to call back and I am checking with AGL as it sounds very suspicious
0 found this comment helpful
0

Anonymous

Posted on August 15, 2023
Caller type: Unknown
Location: Australia
Caller: Allegedly AGL

Suspicious call. The guy said he was offering a cheaper plan. Knew some of my personal details but asked me to confirm. I said I would call back on (02) 8229 5702. He said he could not be reached by that number. Then I said I had to hang up.
0 found this comment helpful
0

Anonymous

Posted on August 4, 2023
Caller type: Unknown
Location: Australia
Has called me many times. Claims to be from AGL, offering 'Special Saver' plan for my electricity. Just doesn't sound right. When I said I couldn't find that plan online they said it isn't there because it's actually my current plan and they are just dropping the rates. I said, well why tell me, why not just reduce them the way you increase them without my consent? He wasn't happy! with that question!!
0 found this comment helpful
0

Anonymous

Posted on August 1, 2023
Caller type: Unknown
Location: Australia
Ssame as above- didn't leave message so I didn't call back
0 found this comment helpful
0

Anonymous

Posted on August 1, 2023
Caller type: Scam call
Location: Australia
Caller: Agl

claimed as Agl service and asked If I am xxx, I said No, hung up.
0 found this comment helpful
0

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