Posted on May 29, 2017 Caller type: Unknown Location: Australia
i received numerous calls from this number wanting to check my Telstra account details. i didn't believe them. i told them this. Then i received a letter with same phone number. This looked legitimate but was still skeptical. i called Telstra usimng generic customer service 132200. They said if you are skeptical then always call 132200 instead of other numbers provided to you. BTW - they checked the number 1800 928 214 was a legitimate internal number for Telstra. so yes this number seems safe.
4 found this comment helpful
4
Bec
Posted on June 7, 2017 Caller type: Unknown Location: Australia
They send a message about your details needing to be updated then will call you later in the day. I did not trust the message and called up tesltra, turned out it was real. Just a new system and can confirm it isn't a scam.
1 found this comment helpful
1
Katie
Posted on May 18, 2017 Caller type: Unknown Location: Australia
They call at least 2times a day,telling me they are from Telstra and they want to check my details.
1 found this comment helpful
1
Annette
Posted on July 26, 2017 Caller type: SMS Location: Australia
Daughter has received the texts asking her to ring them back - I rang the number and it cut out after the normal Telstra message about recording. Dodgy much, so I rang 132200 to check for her what the issue is and they said there is no record on her file of any messages being sent other than for data usage. She told me that number IS NOT a Telstra number. DO NOT answer it as it is a scam
0 found this comment helpful
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Annette
Posted on July 26, 2017 Caller type: Scam Location: Australia
I just got off the phone with Telstra and they told me 1800 928 214 is NOT a Telstra number and that it is a scam - they advised to block the number to prevent it from contacting you in future, which is what I am going to do
0 found this comment helpful
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Caroline
Posted on July 21, 2017 Caller type: Unknown Location: Australia
The text message comes from the same number from other text messages I received from Telstra.
0 found this comment helpful
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Mat
Posted on July 5, 2017 Caller type: Unknown Location: Australia
We are having the same calls, I called Telstra who gave me the same number but impossible for them to tell me what department it was. Is this have to do with Telstra being disconnected from my area in September... Some kind of survey or whatsoever? What is the point of updating details on new system if pretty soon we won't be client of Telstra... looking pretty weird to me guys
Comments on 1800 928 214
Christine
Posted on May 29, 2017Caller type: Unknown
Location: Australia
Bec
Posted on June 7, 2017Caller type: Unknown
Location: Australia
I did not trust the message and called up tesltra, turned out it was real. Just a new system and can confirm it isn't a scam.
Katie
Posted on May 18, 2017Caller type: Unknown
Location: Australia
Annette
Posted on July 26, 2017Caller type: SMS
Location: Australia
Annette
Posted on July 26, 2017Caller type: Scam
Location: Australia
Caroline
Posted on July 21, 2017Caller type: Unknown
Location: Australia
Mat
Posted on July 5, 2017Caller type: Unknown
Location: Australia
Is this have to do with Telstra being disconnected from my area in September... Some kind of survey or whatsoever? What is the point of updating details on new system if pretty soon we won't be client of Telstra...
looking pretty weird to me guys
Do you have a comment about 1800 928 214?