• Anonymous
    July 8, 2020
    Unknown
    Australia
    I was trying to reinstall Norton Security through the Norton website and when it wouldn't work within moments had a guy on the phone explaining he could help. I proceeded to let him help me and he checked why it wouldn't work and found a whole heap of malicious software (apparently). Told me he could fix and would I be interested in signing up for 3 yrs, 5 yrs or lifetime support and proceeded to tell me the $$. When I said not interested in paying anything now he said ok thank you and good luck. Lucky was able to read these comments before going any further.
  • Anonymous
    June 14, 2020
    Unknown
    Australia
    Really Helpful ! Had a lot of issues with my computer and the guy fixed it for me. My computer is working better and with more security.
    Thanks.
    I dont understand why they have been given negative reviews when they have helped me on both my computers.
  • Abul
    February 5, 2020
    Scam call
    Australia
    Caller: 1800 791 820

    Pretending to be from Norton support centre. He fooled me until he demanded my bank details to buy other product in order to install the norton antivirus.
    Watch out !!!!’
  • Anonymous
    September 16, 2020
    Service
    Australia
    Caller: I called

    I don’t think so this is scammers number i hade issue with my computer they have fixed it Instantly..

    Thanks
  • Anonymous
    September 15, 2020
    Service
    United Kingdom
    Caller: I called the 1800 number

    I called and got realtime help with my macbook as I had a lot of issues with it.
    Someone from the helpline fixed the issues and installed additional securities.
    My Mac was also running very slow but it's performing better now
  • Anonymous
    September 15, 2020
    Call centre
    United Kingdom
    Had multiple issues on my computer and it was really slow as well!
    Tried to install any software but that didn't work.
    Thanks to this helpline 1800 791 820 I called, they really helped me a lot and my computer is working fine now!
    Excellent work !!!!
  • Anonymous
    September 1, 2020
    Unknown
    Australia
    Scam don't go there!
  • Anonymous
    August 9, 2020
    Scam call
    Australia
    Tried to install Norton but got an error message featuring this 1800 number. Minutes later my mobile rings - the man on the line had a very hard to understand Indian accent and claimed to be from Norton. He instructed me to download software so he could access my pc. I didn't like the sound of it but I did anyway. He then told me my pc was full of errors and needed upgrading to Windows 8 or 10 for $$$. I told him it sounds like a scam & disconnected. He called from 0480 034 990. I then called the 1800 791 820 just to confirm if I had received a call from Norton & be agreed. I still wasn't satisfied so I took my Norton back to Officeworks & was able to get a refund. Hopefully my pc hasn't been infected !
  • Terry
    June 28, 2020
    Unsolicited call
    Australia
    Caller: Austin, thenMark

    Looking at the above messages I suspect that there is a signal getting through to the people at this number to alert them that a person is downloading.
    They called me when I was downloading an Office programme, asked if I needed help and claimed to be from the Microsoft Help team. I mistakenly assumed they were genuine and got stung for a programme called NST that I can't find anywhere on my computer.
  • Jordan
    June 13, 2020
    Other
    Australia
    Caller: Called During Office Install

    Classic failure with Error code OF0740E saying problem with install and call them. Also smelled a rat and got local IT support.
  • Anonymous
    May 26, 2020
    Unknown
    Australia
    Caller: Austin Williams

    Called whilst trying to set up my norton anti virus software - asked for access to my computer. i felt it was dodgy, googled the number and found this. thank you thank you
  • Anonymous
    January 22, 2020
    Unknown
    Australia
    Caller: Nortons help!!

    tried to get help to install nortons, was told my computer had issues and i would need to upgrade. This was a scam. for some reason Nortons website can and is easily redirected to these scammers, make sure the nortons yellow tick is on the web site.
  • Anonymous
    January 3, 2020
    Scam call
    Australia
    Caller: I called them

    Called who i thought to be Norton for assistance in installing my anti-virus software. Gave them access to my computer and they said my Windows needed to be updated to Windows 10. Have since charged me for two transactions that are not relating to Norton. Unfortunately I have been a victim. Have contacted my bank to dispute these charges.
  • Anonymous
    December 17, 2019
    Scam call
    Australia
    definite spam
  • Anonymous
    December 7, 2019
    Company
    Australia
    Caller: Austin williams

    He told me my network was corrupted after I tried to install norton so I phoned him back and let him into my computer he tried to sell my a program and I said no and hung up so I hope I haven’t been hacked
  • Anonymous
    November 13, 2019
    Scam call
    Australia
    purchased ms office for my pc during october tried to set it up but got a message set up unsuccessful please phone 1800 791 820 for assistance.
    rang that number was told my network corrupted and would need to purchase 4 various products at a cost of $100 per annum to rectify and they would set them up for me and asked for my credit card details to do so
    i immediately smelled a rat and hung up and contacted my computer repairer who said i did the right thing as it was a scammer

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12 complaints this year

12 total complaints

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