I regularly get mailouts for "miracle" products from this company, (same phone & PO box, "Sanoma Garden") all making totally ridiculous claims. Tried returning the address panel with my details and requesting removal from their mailing list, which was ignored. I am trying to contact Sanoma to order more of theArthritis Gel but this number is not answering does anyone know how I can contact them in Mascot? Yes have used this gel desperately to get more but that number is not answering Happy to use Arthro-massage Attack as it has worked for me,would like to order some more? You will wait the best part of a month or more for a refund due to the fact they use a warehouse in Hong Kong.. if they goods have to go back there and then get a cheque back to you then it will take way longer Thing that the majority of you all fail to understand about both Sanoma Garden and Natural Health Specialists is where they have come from and what they actually do... how all of their products are natural ingredient based and you all think that everyone is going to get healed. Just not the case..
So, from some serious digging and actually understanding the companies and their roots I can fill you in on the following;
Sanoma & NHS are sister companies who were formulated in the United Kingdom, due to their expansion they have moved to serve other parts of the world. They have chosen to retain their call centre or offices in England and use PO Box addresses in Australia & NZ to make sure customers don't have to pay international postage as they work from a warehouse in Hong Kong.
All the products they sell are based on natural plant and mineral extracts, and they offer a variety of Money Back Guarantee's on their products. If you want to action any refund then you need to telephone their offices - Sanoma Garden AU 1800 788 131) Sanoma NZ (0800339003) & Natural Health AU 1800 559 227) and Natural Health NZ (0800863388) if you tell them you are sending the goods back they will mark the orders correctly. What I found and learned from my own first error is that when you send goods to the PO Box address, they then send that to Overseas warehouse (Hong Kong I am guessing) to be refunded. Then when the goods get there people are not getting their money as they didn't call and are out of their money back time.
The biggest issue is the products, but not an issue for them, everybody is different and if you want to call taking a natural product a scam then be my guest. if it doesn't work for you then send the thing back. I put both my mother and father in Sanoma Gardens Copper Insoles and if it was not for them then they wouldn't be walking about anymore... So actually this product did work. I am sure some do and some don't work but we are all better trying these things without a risk of loss of money (eventually) especially when doctors just try to pump us full of drugs...
Anyway, rant over...
Don't hold your breath waiting for a refund, I posted two (2) magnetic bracelets back to Sanoma Gardens 4 January 2017 (posted tracking), I contacted the Post Office tracking telephone number and to my understanding they have had no sucess either I've sent the cooper heeler fr a refund of $99 still not getting it back.I've waited fr 3 weeks already. The nbr 1800 788 131 not contactable line busy. Just a scam.i surely posted to correct address.what shall i do I imagine they (Sanoma Garden) are working on a shoestring budget of snail=mail and snail=phone with NO COMPUTERS? The lack of an EMAIL ADDRESS is somewhat worrying these days--BUT--I've ordered from them twice (Reishi) and received the correct articles each time. Quality Assurance is another matter with ANY company. Rod I can get the same results when i stick the pads on any damp surface and then press down on them. Scam scam scam Thanks to the detox pads I have eliminated all bad toxins from my bath tub and coffee table.
If the patches are put on anything damp it changes the colour of the crap that is in the pads.
Don't fall for this scam
Tried Hydrocare for three weeks now, and absolutely no results
Will send leftover tablets back for my REFUND as promised of $ 108.00
Have been hanging on the phone for over 30 minutes and am still waiting !!!!!!!!!
Hope the refund will not take that long !!!!!!!!
Promises, promises, promises.
What a SCAM business this is.
Should be something done about that !!!!!!!!
There's no reliable evidence that detox foot pads work.
Manufacturers of detox foot pads say that their products draw toxins out of your body while you sleep. Some manufacturers have claimed that detox foot pads also treat high blood pressure, headaches, cellulite, depression, diabetes, insomnia and aid in weight loss.
Detox foot pad are stuck on the bottom of your feet and left there overnight, purportedly to draw out toxins, such as heavy metals. When you peel off the detox foot pad in the morning, its darkened or discolored appearance supposedly reflects the toxins that have been removed from your body.
However, no scientific studies have been published that show that detox foot pads work or that they're safe. The Federal Trade Commission has even charged some distributors of detox foot pads with deceptive advertising.
The bottom line: As with anything that sounds too good to be true, your best bet is to wait for scientific evidence that proves a claim before investing your time and money
https://www.activeherb.com/shanzha/#column6 This website has the Shan Zha [hawthorne berry] pills much cheaper. The site is called Activ Herb I just received some blurb for the Shan Zha b52 Sanoma Garden, P.O.Box 210047 Laurence Stevens Drive Manuaku, same address as your. The phone number on it is 0800 339 003. Hope that helps I bought Argan oil capsules from sanoma garden at a postal address po box Laurence Stevens Drive Manukau NZ I have since returned these capsules for a 30 day money back guarantee as i forgot to keep the phone number for this company i cannot contact them as there is no way of tracking them down for my $250 refund Would Like To Know The Address Of the Japanese Shop At East Burwood melbourne We Live in Cobram Victoria Our Address
Is 11 Rose Street Oasis village Cobram 3644 Our E Mail Is kevfay.g @ bigpond.com
My parents received the fantantisic mail today I looked at it , and thought yeah I can loose weight etc etc now iread all complaints about sandman garden ? I want to but now after reading comments it seems a waste of money I used the foot patches & found I lost weight as well as feeling more energetic After receiving the advertising material in the mail, I called the 1800 No. & got an girl with a strong British accent who was abrupt & not very helpful. Offered a money back guarantee if not happy, but at $2.00 a pill, I declined. After reading so many negative reports, I'm glad I'm glad I kept my money.
0 complaints this year
49 total complaints
Anonymous on (02) 8069 6539
Anonymous on (03) 8628 2971
How about they leave a message identifying themselves?
I Called Back on 0431 545 747
I rang back the number 0431 545 747, spoke with someone who hung up right away
Anonymous on (03) 9709 6406
Sounds like a nuisance call
Anonymous on (02) 8073 0589
So sick of these calls. Keep getting them