I have just had one too I smell a rat

Caller: Energy Australia

I also received this email (9 identical ones all on the same day). I was also suspicious. I phoned Energy Australia on their normal Enquiries number (133466) rather than the number in the email. They confirmed they really do owe me money (about $20) and that they needed my bank account details to enable repayment. I concluded that, as I was actually talking to their call centre, this was probably OK. Otherwise it is a remarkably sophisticated scam of some kind and if so I will be reporting back later.

Suspicious

I’ve just had a text message. I have no closed account. I say it’s another fraudulent setup.

Caller: Allegedly "EnergyAust"

Hello Mr xxxx, (my surname) we wanted to let you know that due to a recent bill correction, we've applied a credit to your closed energy account xxxxxxxxxx. To arrange a refund please call 1800 720 212

Received as a text message. 12 March 2021

Dodgy!!!!

Text purporting to be from Energy Australia asking to call re refund.

Caller: allegedly EnergyAust?

Hello Mr xxxx, we wanted to let you know that due to a recent bill correction, we've applied a credit to your closed energy account xxxxxxx (my account number). To arrange a refund please call 1800 720 212