Caller: Email

Email received regarding incorrect application of a discount on an old Real Insurance policy, resulting in refund being due (small amounts for each year the insurance was held and discount incorrectly applied). The email asked us to call 1300 919 022 to provide latest bank account details, but could not see this number on Real's website. Rang Real Insurance directly and had it confirmed that the refund of insurance premium (even from 10 years ago) is real. Real Insurance operator was unable to directly transfer, but did confirm 1300 919 022 is the correct number.

Motor insurance, asked to call for reason owned money to clients. Beware

Caller: I received a text

I received a text from this number to advise I had a refund owing from Real Insurance.
I called a different 1300 number for Real and rhet put me through to their motor vehicle policy section and a refund was issued. I opened this policy in 2015 and closed it in 2018.

Caller: real Insurance

I received an sms about from Real Insurance, that I was owed a refund on my insurance policy from years ago. I looked this up on their website and it's legit, it says, Can be found - https://www.realinsurance.com.au/home-insurance/questions-answers/payments

Ensure your contact details and payments details are up to date on your account. ​If details are up to date, your refund will land in your account in the timeframe noted on your notification letter.​

Give us a call if you have any questions about your refund, we can provide more information or help you update your account details.​

Why do you need payment details from me?​

To refund you, we will need a bank account or credit card details to send the money to.​

Where do I update my payment details?​

Log into your 'My Account' portal to update your details, or give us a call on 1300 919 022.

My policy is no longer active, what do I need to do?​

If your policy is no longer active, but you need to update your payment details, please give us a call on 1300 919 022 our staff will be able to process the refund over the phone. ​

What will happen if I do not respond?​

To refund you, we will need a bank account or credit card details to send the money to. We encourage you to contact us so that you can receive your refund.

What can I do if I am not happy with the refund amount?​

If you are not happy with the refund amount or have a complaint, please contact us on 1300 919 022.

I have received 2 text messages now in the last 2 weeks asking me to call them on the same above number regarding an old motor policy that they owe me money, I’m pretty sure it’s a scam so I haven’t call them, any more info people???

It is legit refund of insurance. You can find the number listed on this site. https://www.hollard.com.au/contact/assistance-with-refunds/

Stated that they were from Real Insurance and that I was owed a refund on my insurance policy for a car I sold over 4 years ago. Wanted bank account details which obviously I wouldn't provide. Told them to send me something in writing, so then abruptly advised they were donate my refund to charity. I terminated call.

who is on this number