Be warned!!!! Got a very strange phone call from this number also, she would not state her name. She stated she was from Westpac also and was asking for a tax status information. Did not give her any info and then she gave this number stating to call back. Very suss, this was definitely NOT WESTPAC and should not divulge any information to people calling from this number stated. Caller: Joseph?
Recieved letter from my bank with this phone number and reply paid envelope. It is legit, asking about whether i have an overseas bank account. Rang and verified the number. Wespac and all their associated banks are sending out letter, emails, notifications on internet banking.Checked with my bank. It is a directive from the Government and ATO
Caller: Westpac Group
I also received this call. I checked with the Westpac Branch and they said it is legitimate, and the ATO have asked the banks to collect information regarding Foreign Tax Residency. I called the number back and it was legitimate Westpac Staff, they ask security questions that are not giving out any personal information, felt completely safe and comfortable as they only request a yes or no answer.
Caller: They said they were from the foreign tax department
When I called they asked me if I paid any international tax. I said no, and she said that she could update my status so that I wouldn’t get any scam threatening letters.
She asked me for my date of birth, and I said What details do you have about me?
She said she needed to update the file regarding their organisation with me.
I said, I’m not with you at all. Said goodbye and hung up!
The other weird thing was that when I couldn’t work out which button to press, the first time, after a few minutes a recording said, thanks for calling Westpac, sorry we couldn’t help you today using telephone banking.
Very strange!!!! 🤔
I Got a letter regarding Foreign Tax Residency from Westpac at my home address with return envelope and a form to fill out . Then I received a message to urge me to reply the letter and fill the form to return it. I called my bank 132032 and the staffs said I can ignore it. Caller: “Alice”
Looks to be a scam this is the message I received
Hi, Alice here from NCML. Your account has been selected as part of a special campaign. I may be able to offer a reduced settlement which could save you a considerable amount of time and money. Strict timelines apply, so I urge you to contact me on 1300 725 036 to discuss. Regards, Alice
Caller: Said they were from NCML
This is a scam, claim to be from NCML and won't give name or any details, but aggressively demand personal details and use scare tactics, i.e. if you don't provide personal details further action will be taken. Don't fall for their aggressive approach or threats. If they won't even explain what NCML stands for then hang up. Call is from a private number, but then provide 1300 725 036 is the number to contact, along with a reference number in their email. Hang up is all I can advise. Read the many notes about their modus operandi. They are now targeting the vulnerable people under financial hardship through COVID-19. BEWARE!!!!!!!!
Caller: Number was on a letter from Bank
Number is genuine, but someone has opened an Account in my name. An even bigger concern!
Got a letter from Westpac at my home address with a form to fill out. This number was on the cover letter. I called this number after confirming it on the westpac website. The guy only asked the reference number on the form, my name, which was already on the form, and my DOB. After providing that I had a bad feeling about it so called Westpac who confirmed this number was their Foreign Tax department. Probably OK, but should have gone through their main phone number. the correct numbers for Westpac, easily found online, are: General enquiries 132 032; Online and Mobile Banking 1300 655 505 Hi
Received a txt message from St George about updating our Foreign tax residency status..... I rang our St George using customer service number on the back of my cards.... it was confirmed as a legitimate message as a directive from the ATO.
If you are unsure about anything, always call the bank direct for verification. I would suggest not to use the numbers as sent in any correspondence.
This is relevant to the Westpac Group.
I received an email from Westpac asking me to call them or call into branch to update my foreign tax status.
Went in. It’s legit and number is not a scam
Ignore those fckung idiots who said it is.
You guys are pathetic scare-mongers
I am getting texts and letters to call this number for St George! Definitely a scam
It is a legitimate call from the Westpac Group, I checked with the branch. Caller: 1300 725 863
This is a legitimate request from the Westpac Group (St George Westpac etc) I went in and confirmed with my branch. If you have doubts, visit branch also, this information is requested by the government they told me so it is best to not ignore it.
I got a text message from WESTPAC saying " Please update your foreign tax residency status or your account maybe restricted. Call this number 1300 725 863 or (02) 9845 4749 international. Not sure if this is legit. Caller: Voice to text Message Said im Ahmed from Bank of Melbourne
Initial call - Came up with no caller ID
I never answer no ID calls.
Called 1300 725 863 on another phone.
message said welcome to Bank of Melb.
I didn't select any of the 1 or 2 options.
Reply message said opening hours for ( WESTPAC )
Super sus - most likely a scam.
The real Westpac site lists this number on its Foreign Tax Residency page
Obviously the scammers are Spoofing this number.
I've been getting Account warnings from both NAB & Westpac for (non existent accounts).
BE warned with this scam...
I received the call today. Indian (?) call centre. I don't have a Westpac account. Definitely a scam! I got phone call, text message and email. I forwarded the email to hoax @ westpac.com.au and I will not be ringing the number.
Westpac say they will never ask for any forms to be filled out online.
Caller: I got a letter
Rang them and got a foreign call centre - sounded so suss. the girl did say it was a requirement of the Australian Govt. I said I doubt that as my other banks have not requested this info. she suggested I go to a Westpac branch - I won't be
5 complaints this year
11 total complaints
Anonymous on (03) 9331 8000
rang my elderly mother and she gave them her address and date of birth
I Called Back on (02) 8091 3112
I called back number (02) 8091 3112 rang once then gets disconnected automatically.
Anonymous on 0481 205 487
There is a parcel (...) waiting to be collected...click link... etc
Anonymous on 0403 293 597
called and hung up.
Anonymous on (02) 7908 2435