• Anonymous
    July 4, 2019
    Unknown
    Australia
    Be warned!!!! Got a very strange phone call from this number also, she would not state her name. She stated she was from Westpac also and was asking for a tax status information. Did not give her any info and then she gave this number stating to call back. Very suss, this was definitely NOT WESTPAC and should not divulge any information to people calling from this number stated.
  • Anonymous
    September 17, 2019
    Financial services
    Australia
    Caller: Westpac Group

    I also received this call. I checked with the Westpac Branch and they said it is legitimate, and the ATO have asked the banks to collect information regarding Foreign Tax Residency. I called the number back and it was legitimate Westpac Staff, they ask security questions that are not giving out any personal information, felt completely safe and comfortable as they only request a yes or no answer.
  • Anonymous
    September 17, 2019
    Unknown
    Australia
    I got phone call, text message and email. I forwarded the email to hoax @ westpac.com.au and I will not be ringing the number.
    Westpac say they will never ask for any forms to be filled out online.
  • Anonymous
    August 23, 2019
    Unknown
    Australia
    Caller: I got a letter

    Rang them and got a foreign call centre - sounded so suss. the girl did say it was a requirement of the Australian Govt. I said I doubt that as my other banks have not requested this info. she suggested I go to a Westpac branch - I won't be
  • Shazz
    August 20, 2019
    Unknown
    Australia
    Caller: Joseph?

    Recieved letter from my bank with this phone number and reply paid envelope. It is legit, asking about whether i have an overseas bank account. Rang and verified the number. Wespac and all their associated banks are sending out letter, emails, notifications on internet banking.Checked with my bank. It is a directive from the Government and ATO
  • Anonymous
    August 14, 2019
    Unknown
    Australia
    I also received a message telling me to call this number to update my foreign tax residency status. I immediately looked the number up on here and will obviously be ignoring the text.
  • Anonymous
    July 18, 2019
    Unknown
    Australia
    Scam
  • Anonymous
    July 1, 2019
    Unknown
    Australia
    Caller: They said they were from the foreign tax department

    When I called they asked me if I paid any international tax. I said no, and she said that she could update my status so that I wouldn’t get any scam threatening letters.
    She asked me for my date of birth, and I said What details do you have about me?
    She said she needed to update the file regarding their organisation with me.
    I said, I’m not with you at all. Said goodbye and hung up!
    The other weird thing was that when I couldn’t work out which button to press, the first time, after a few minutes a recording said, thanks for calling Westpac, sorry we couldn’t help you today using telephone banking.
    Very strange!!!! 🤔

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5 complaints this year

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