• Steve
    November 7, 2014
    Debt Collector
    Bathurst, Australia
    1300 466 859 and 1300 880 217 is the ATOs Debt Early Collections area. They make contact if you haven't paid your tax debt by the due date. It's really important you answer or return the call ASAP or they garnishee your bank account
  • Kim
    June 9, 2015
    Unknown
    Sydney, Australia
    It's a scam, people! Alan, Steve and bob all seem to be part of this scam so please dismiss their comments. I did not provide any of my details but I feel sorry for those that are more gullible and would do that. Call the ATO directly if you have any issues at all. Do not return this call.
  • Anne
    August 3, 2015
    Unknown
    Teneriffe, Australia
    I work there and this is the number we ask people to call us back on it is the debt early collections dept.
  • ATO
    December 22, 2015
    Scam
    Sydney, Australia
    The Australian Taxation Office does not have an "early debt collection department"
  • John C
    September 1, 2015
    Unknown
    Queensland, Australia
    I've just received a message asking me to call this number. I was suspicious so I called the main ATO number and they confirmed it IS one of their numbers. They had a record of the call they placed to me last night.
  • scam
    May 25, 2016
    Unknown
    Cloverdale, Australia
    I just called the real ATO on the number on this page:

    https://www.ato.gov.au/general/online-services/in-detail/online-security/how-to-verify-or-report-a-scam/

    They confimed it was a scam - don't give these scumbags any of your information and if you have inform the real ATO about it immediately.
  • RD
    September 28, 2016
    Scam
    Redfern, Australia
    This is a SCAM. Anyone on here claiming it is not is either part of the scam or gullible. I work as a tax agent and we get calls from time to time from these scam numbers. I called it out of curiosity once and the first thing they ask for is your TFN and then tell you some BS about creating a unique "voice print" which is ridiculous. When calling the real ATO numbers as I have done hundreds of times they will never ask for your TFN, bank details etc and will usually ask for reference numbers off BAS, Notice of Assessments or other correspondence to help identify you. I must say they have done their best to sound like the ATO, even saying things like 'tell me if you want me to read our privacy statement' and 'this call is being recorded for quality and training purposes' which the real ATO do say when calling our office but these scammers are just trying to steal your personal information. The number is not listed anywhere on the ATO site even under their listed debt collector numbers. Do not give these callers any information or call back this fake ATO number. Everything from the automated voice to the words they use is derived from the ATO but it is not them.
  • taxpayer
    April 21, 2016
    Unknown
    Victoria, Australia
    It might be time for you to get a new agent, if she really doesnt know that its an ato office, no joke start looking
  • Andrew
    February 18, 2017
    Debt Collector
    Ferntree Gully, Australia
    This is a real department of the ATO. Used to be called Early Collections, now Early Interventions. It is listed right there on the ATO website at https://www.ato.gov.au/about-ato/about-us/contact-us/phone-us/ and the fact that there are allegedly tax agents spreading lies about this being a scam is irresponsible beyond belief. If you get a message from these people, you'd better call it or you'll be in worse trouble.
  • matt
    August 29, 2016
    Unknown
    Perth, Australia
    How deep dose this scam go. my parents were called in regards to my tax account and ask to reply within two day. how did they know my parents number as a contact as I don't have they phone number linked to any tax info, also we have different last names so how can they even find out the connection.
  • Renee
    September 29, 2015
    Debt Collector
    Strathfield, Australia
    I received a call today from a lady claiming to be from the ATO requesting my TFN, Name, Address and DOB. I said i wasn't comfortable and they gave me this number to ring. I contacted the ATO from their website making sure it was a reputable number and they confirmed they had called me. This is a legitimate number
  • FD
    May 23, 2015
    Unknown
    Mill Park, Australia
    Confirmed with my accountant that this is DEFINITELY A SCAM!
  • Dr Farukh
    July 7, 2017
    Debt Collector
    South Australia, Australia
    This is a genuine number, I thought its a scam as well. But I called ATO , then confirmed its genuine , Its their debt collection area. ITS NOT A SCAM,
  • Anon
    June 21, 2016
    Unknown
    Canberra, Australia
    All over the ATO website it states not to give over sensitive info over the phone. Yet when you call back this 1300 number, you get asked for your ABN, TFN, date of birth, and even bank account info! How can you verify whether this is a legitimate ATO phone number, and that the person you are talking to is definitely an ATO employee?? Or is it a scam? BTW my tax was paid up to date at the time I received the call.
  • Stuart
    May 11, 2016
    Scam
    Surry Hills, Australia
    It looks like a scam. The number is NOT listed on the ATO site anywhere - including in its list of legitimate 'collection agencies':

    https://www.ato.gov.au/Individuals/Payments-to-ATO/If-you-don-t-pay/External-collection-agencies/
  • Scam
    April 8, 2016
    Scam
    Kew, Australia
    This is a scam.
  • Taxpayer
    July 14, 2015
    Scam
    Sydney, Australia
    When I called them, very glad I refused to give any personal details.
    I just asked them to send me their usual Statement of Account (to the address they already have on file) so that I can ask my accountant to check it for me.
    So IF this is a scam, I should still be safe. ;-)
  • rl
    April 23, 2015
    Scam
    Brisbane, Australia
    I got the same call on Monday 20/04/2015 leaving a message for me to call this number back with all my personal details including TFN for verification. I called ATO, was told they do not ask for TFN over the phone ever. ATO contact via letter with reference number for us to call them back.
  • Mark
    October 16, 2017
    Other
    Kew East, Australia
    This number: 1300 466 859 is genuine! Don’t take my word for it; look up: https://www.ato.gov.au/about-ato/about-us/contact-us/phone-us/ . If you get a message from this number, then you really should call back. If you’re worried about a scam, look up the number first and dial it manualy.
  • Anonymous
    October 11, 2017
    Other
    Westminster, Australia
    This is not a scam, I called my tax agent to check as well
    I checked the Australian Taxation Department web site as in the contact us section, this is the information attached to the number
    By engaging with taxpayers early, we can help them manage their obligations and prevent their debt from escalating contact us part there the 1300 466 859 with the following information

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43 complaints this year

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