• Kuroodetto
    January 13, 2018
    Debt collector
    Australia
    This company is a subcontractor for PayPal. I didn’t realise my account was in the negative. It had bee for about 2 months. Then I got quite a few SMS from ARL saying we tried to call you and call us back. However, because I never had any missed calls I thought this was a hoax and never called them. Then I received a litter in the mail from ARL saying they a debt collectors for PayPal. I still didn’t reply to them because I have since rectified the negative balance with PayPal.
  • Lily
    December 23, 2017
    Debt collector
    Australia
    I received a call from a private number, and when I asked who ARL is, was told they're acting on PayPal's behalf. To identify me, the caller asked for my login email which I didn't give her, explaining that I do not provide personal details to callers from unlisted numbers, and requested a reference number and their phone number - this one. When I called, I was transferred three times with a message that each voice mailbox is full, or that the extension doesn't use the service(?) I checked my Paypal account, and it's in the positive, although, about a week ago it was in the minus $49.00. I checked the company details at ASIC (they have been registered since 2003), and I checked their website at WhoIs - definitely a legitimate company, however, with highly questionable operating procedures. Two Victorian women took legal action against them in 2012 for harassment.
  • Anonymous
    December 6, 2017
    Unknown
    Australia
    Obviously they have details of Paypal accounts that have been overdrawn at some stage and use that to Scam you
  • Anonymous
    November 25, 2017
    Scam call
    Australia
    SCAM what company would leave a text message if they want money I owe no one and not chasing anyone for money
  • Anonymous
    November 16, 2017
    Nuisance call
    Australia
    I received this text and called them. they are collections. The number is real, apparently I owe money to paypal. I had a negative on my account about a week ago and i paid money to it. After i received this text I looked online to see what the hell it was about. i LOGGED into my paypal account before I called them and I am on a positive balance. So I called them, taking on the info i have read here and when i spoke to the "account manager" apparently i had to provide my address and email address. Which I refused to give them without even being told how much i apparently owe, I grilled the chick on the phone to find out what it is. I gave her my surname and she asked if i was known by a nickname..I advised her (the call apparently is recorded) that I have read the text, I went on the internet to check my paypal and i DO NOT owe anything (still not aware why she called) and located some feedback regarding this text and contact number and I advised i will NOT provide her my personal details as there is no proof this is legit.. and basically hung up!

    Im sick of these scam calls I am recieving from different places almost daily! I have put my number in the list do not call list and its only gotten worse!!!!!!
  • Hans
    September 29, 2017
    Unknown
    Australia
    Just got a similar sms replied with

    What's this all about

    callme

    and

    CALLME

    Nothing received or called back and after reading stuff on net blocked the number!
  • Lachness
    August 18, 2017
    Debt Collector
    Australia
    I bought a new sim card and number and received a text three days after it was connected. So I know it's not anything to do with me. The text advises it is my last chance to stop escalation of a personal business matter. It gives a reference number and 1300 number.
  • Anonymous
    May 8, 2017
    Unknown
    Australia
    scam
  • Anonymous
    May 8, 2017
    Unknown
    Australia
    apparently it's a scam
  • Cheryl
    March 20, 2017
    SMS
    Australia
    ARL
    If I had 'A' Debt you would have sent a Snail Mail to a long standing Address !!
    If it was a Actual 'Debt' I would have PAID it !!
    STOP BEING A PAIN IN THE F** BUTT
  • AET
    January 28, 2017
    SMS
    Australia
    Got a text from ARL saying they needed to speak to us re a matter related to paypal and to call the number above.
    Given the 1 a day on 2 phones calls from paypal perhaps they have onsold the details to this mob.
  • Sushisnake
    June 19, 2016
    Unknown
    Australia
    I thought it was a scam at first but now I'm sure it's a case of mistaken identity.

    The number they are reaching me on is on a new SIM card I don't use for phone calls. I've had it maybe two months tops. I don't even know the number!

    First text I got on this SIM was an overdue reminder from WA Transport- I've never been to WA or registered anything there. The next (and only other) four were from this ARL mob, who I now know to be debt collectors.

    I think they are chasing whoever owned this SIM number before me, possibly for the WA Transport debt.

    If it was my debt, they'd text my actual mobile phone number, it's no secret and I've had it for a very long time.
  • david
    May 8, 2016
    Unknown
    Australia
    ARL either dodgy or just very unprofessional!
  • LISA MARTIN
    March 14, 2016
    Unknown
    Australia
    Googled them. The contact number on the webpage says they are currently not open??? Middle of the day but if you push 1 you can pay by credit card...... Wt.....
  • Krystjann
    October 8, 2014
    Debt Collector
    Australia
    This number is ARL Ltd and they refuse to notify you of who they are until they confirm your details. They are a collection agency for a few different companies and are known for being rude and disrespectful

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3 complaints this year

38 total complaints

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