• Anonymous
    March 21, 2019
    Scam call
    Australia
    Caller: ARL - SCAM

    I have been receiving texts from this organisation. Been ignoring until today after searching the net & finding conflicting reports of scam/not scam. So I called back & twice after providing the reference number the line went static & then dropped out. I've never had that on a 1300 number... definitely a scam & given it should be a call centre, interestingly the same woman answered the phone both times... number they said to call was 1300 303 849. They answer with 'thank you for calling about your PayPal account' ... um I don't use PayPal losers
  • Charles
    February 22, 2019
    Unsolicited call
    Australia
    Caller: Dodgy bros.

    As I don’t have my home number registered with paypal it’s dodgy brothers at work here. My paypal account has no messages in the inbox.
  • Anonymous
    February 22, 2019
    Scam call
    Australia
    Caller: unsolicited text message.

    I work for NSW Health and began receiving these messages a month or so ago. As I have not associated this number a paypal account and use it for patient contact only I can only assume it's a scam. I have not called "ARL" on the provided 1300 number to reference the so called file number, largely because I suspect will be speaking to a con artist.

    If anything changes I will post an update.
  • michael
    February 5, 2019
    Debt collector
    Australia
    Caller: ARL

    I got the same message this morning, its a call centre based in India, i gave her a false DOB, address and email address.
    Though she was exact with how much my paypal was overdrawn.
    33c ... my file was sent to a debtor for 33cents
  • Anonymous
    January 5, 2019
    Debt collector
    Australia
    My story goes like this, a company i purchased goods with (using paypal) took over a month to process the payment (i assumed it was done then) at the time the payment tried to be processed I did not have the funds to cover it, as a result it put my paypal account in negative and i score a hefty declined bank charge from my bank). Paypal sent an email stating they will try again, which they did and all is good with my paypal balance, 2 weeks later I get a text from ARL telling me to contact them .. first i contacted paypal to confirm all was good, and that they saw nothing to suggest they transaction was forwarded to ARL (although confirmed that is who they use) .. I then contacted ARL and they told me it was on behalf of paypal. I confirmed my name and told them that i contacted paypal and have no outstanding debt, they asked me for my address, dob and email.. i told them I can give them my email but do not like giving further details over phone.. they said that to stop further calls or collections from them that I would need to provide these details for their assistance to happen .. (sorry forgot to add, that at the start they said it was a courtesy call) So from this I believe that it is a legit company however, am unsure how they got hold of this overdrawn amount (as paypal did not forward it to them, and it was around $50) and i believe paypal would not send it to them prior to trying the transaction again in 5 days (as per email), and also would have assumed that if they had done that, that they would have corrected it after the payment was successful. My assumption is that ARL have access to the paypal database and see when transactions do not go through and just take it upon themselves to chase them up... this lady could not/would not confirm if they could see all was well, but insisted i give her my dob and address to that she can confirm it is the right person so as to correct the record her end .. i told her to contact paypal herself to confirm I am not in arrears and correct it, again she stated she would need me to verify my information .. i do not know what to take from the call and her suggestions that without verification and her assistance that future dealings will occur, but am just going to ignore it.
  • David
    December 14, 2018
    Debt collector
    Australia
    I got the following SMS:
    Please contact ARL Collect Pty Ltd regarding an urgent business matter on 1300 303 849 or reply CALLME. Quote Ref DN105912422.

    It's legit, but the SMS above looks like a scam. I called PayPal direct and was forwarded to them
  • Anonymous
    December 6, 2018
    SMS
    Australia
    Caller: 0407 603 821

    Received a text message saying I needed to call 1300 303 849 quoting a reference#
    After reading the comments here I decided to call as I do have a pending payment on Paypal as a result of changing bank accounts. A recorded message states it is Paypal and to either press 1 to make a payment or 2 to speak to my case manager, I chose 2..
    A very lovely lady answered and asked for my reference# then asked for my name, I told her I wasn’t sure if it was a scam so I wasn’t going to give her my personal details, she accepted this assuring me it wasn’t a scam and asked for my number the message was sent to. I gave her my mobile number and she told me my name which confirmed for me it was legit.
    Not a scam, it was about my negative balance and just had to explain it has been paid but still pending on my Paypal account
  • Slippery Jim
    December 4, 2018
    Debt collector
    Australia
    Caller: ARL

    I get this message every week! "Hello, We have a very important message for you regarding your pay pal account. Please call Australian Receivables Ltd on 1300 303 849 or reply quoting Reference number bla bla bla" At least every week! I don't have any debt on my Pay Pal account, in fact I hardly uses it all. This mob may be a registered business but they are obviously shady as heck and I will be damned if I will call them back. If they are certain my pay pal has an issue then send it to me in writing, else F off!
  • Anonymous
    November 10, 2018
    Unknown
    Australia
    They are not legit in no way... Do not pay... Bar caller 1300 303 849
  • Anonymous
    October 19, 2018
    Unknown
    Australia
    Caller: ARL

    I got a text message today:
    Please contact Australian Receivables Ltd regarding an urgent business matter on 1300 303 849 or reply CALLME. Quote Ref DN1058xxxxx. But I don't have any debt and Paypal account, should I call them back or just ignore it?
  • Anonymous
    October 8, 2018
    Unknown
    Australia
    Got a text message stating last chance to stop escalation of personal business matter - so called the number as this was first message ever received, they asked me to confirm personal details, when I asked what it was regarding they said either confirm personal information or they will take me to court - seriously, take me to court, I don't have any clear what this is about.
  • K
    July 11, 2018
    Debt collector
    Australia
    Caller: Debt Collector

    Received this text today:

    “Please contact ARL on 1300 303 849 OR reply CALLME. We are now offering a reduced balance offer on Ref DN102853405. This offer is valid for the next 48hours.”

    Called the number and spoke to a guy who asked me what my full name was, residential address and email. I gave him the details but he had a different address and email on file. He asked if I had lived anywhere else and if I had another email, I answered no to both. He asked if I was ‘sure’, to which I said yes.
    He told me to contact PayPal to discuss further but I told him I don’t have a PayPal account.
    Ended the call.
  • Just me
    July 6, 2018
    Unknown
    Australia
    Caller: ARL

    I get texts every few days and calls from a private number. I yelled at one of them as I'm sick and tired of their
    bull£$it crap. I don't even have a PayPal account. I hope some poor naive person doesn't not get scammed from these a-holes. Texts look ok real but for goodness sakes if it was urgent a proper call would be put out. Makes you question every call/text you get these days
  • Anonymous
    June 18, 2018
    SMS
    Australia
    I received this message

    This is your last chance to stop escalation of a personal business matter, please call ARL for assistance on 1300 303 849 or reply CALLME with Ref number.

    its a fake and try to get someone's personal details to rip them off later on.
  • Lynne
    June 12, 2018
    Unknown
    Australia
    Caller: ARL

    Two text messages, the first requesting I call them, the second 'warning' me I had to pay to stop matter escalating. Now, a letter requesting payment of $593.10. I did become overdrawn on my PayPal account, but this was rectified many weeks ago. I was contacted yesterday by My heritage...who I paid using PayPal for a DNA test last year. My heritage informed me that hackers had stolen the PayPal details of a very large number of clients, including mine, and this is obviously where this scam comes from, as I owe PayPal nothing. Beware!
  • Anonymous
    May 12, 2018
    SMS
    Australia
    I got the below SMS from 0408 459 220 today.

    Please contact Australian Receivables Ltd regarding an urgent business matter on 1300 303 849 or reply CALLME. Quote Ref DN105532018.

    After reading some comments here, I decided not to call them. I don't have any debt.
  • Anonymous
    March 15, 2018
    SMS
    Australia
    Received a very legitimate looking text message that read "Please contact Australian Receivables Ltd regarding an urgent business matter on 1300 303 849 or reply CALLME. Quote Ref DN105414357". Lucky I googled this before I replied.
    Definately beware of these people!
  • Anonymous
    February 28, 2018
    Unknown
    Australia
    I literally got the same thing today - though a different reference number. I don't owe Paypal anything.
  • Boy
    February 27, 2018
    Unknown
    Australia
    This is your last chance to stop escalation of a personal business matter, please call ARL for assistance on 1300 303 849 or reply CALLME Ref DN104102209
  • Anonymous
    February 6, 2018
    Unknown
    Australia
    These people keep calling my partners phone and leaving msgs saying We tried calling you but could not get through please call .... or replay with a quote number .... Looking into they say debt collectors for paypal . HE DOESNT HAVE A PAYPAL ACCOUNT !!! Not sure why they would be debt collecting for someone that doesn't even have paypal . Seems legit ... NOT .

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3 complaints this year

38 total complaints

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