• Anonymous
    December 8, 2020
    Unknown
    Australia
    I got an email from NRMA about a refund, asked me to phone 1300 064 698 and provide bank details. I phoned my local NRMA office and then the 132 132 number and they both said this is legitimate. I phoned the 1300 number and have arranged the refund to be paid via cheque.... just to be sure. the policy numbers listed in the email were for an expired policy, but the lady explained they have completed a review that went back 7 years. This does seem above board.
  • Anonymous
    January 21, 2021
    SMS
    Australia
    Caller: NRMA

    I received a text message about REFUND, and I got suspicious because I do not have any insurance with NRMA. After I checked the phone number is registered officially under NRMA, I called them and found out it was about my SGIC insurances. They said they would send me the details with email and the refund would come in 2-5 days.
  • Anonymous
    January 20, 2021
    Unknown
    Australia
    I got a text message saying it was from SGIO saying I am due a refund. I have not called them back as I think it’s a scam
  • Anonymous
    January 10, 2021
    Unknown
    Australia
    I received the email, and it identifies a current policy of mine.
    It is unfortunate that many of us are now suspicious.
  • Anonymous
    January 4, 2021
    Unknown
    Australia
    132 132 is most definitely the phone number for NRMA Insurance
  • Anonymous
    December 10, 2020
    Company
    Australia
    Caller: NRMA Insurance refund line

    The email is genuine. I confirmed both the existence of an outstanding refund and the number to call through the online web chat available in my online NRMA account.
    Then called the number and spoke to a refunds person, who seemed surprised that anyone would consider the email a scam.
    Refunds person agreed to send out a cheque.
  • Anonymous
    December 8, 2020
    Unknown
    Australia
    132 132 is NOT the NRMA phone number. I think you have been duped.
  • Anonymous
    December 2, 2020
    Unknown
    Australia
    its legit. i just called their 132 132 number
  • Anonymous
    November 30, 2020
    Scam call
    Australia
    This number is claimed to be NRMA car insurance. We are invited to call the number and give bank details so they can send us a REFUND
    The email I received appears authentic but as the insurance policy numbers do not match any of our policies, I've picked it as a scam. So beware. This is a cleverly crafted email.

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3 complaints this year

3 total complaints

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