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13 complaints this year

100 total complaints

Recent Comments

  • Aza
    May 23, 2012
    Brisbane, Australia
    simply hung up after hearing my voice
  • Bob
    January 16, 2013
    Non-profit Organization
    Brisbane, Australia
    People, people... gosh! Take a deep breath =)
    Rural Fire Brigades Association of Queensland - they raise funds for all the volunteer rural fire fighters throughout Qld.
    Why? Because, unlike every other state in Australia, the Qld Govt does not fully fund the rural fire brigade. The only way the bush firies can get money to pay for trucks, fuel, safety equipment etc etc is to FUND RAISE.
    See those blokes out there on Christmas Day battling enormous bushfires? They're not getting paid for that. That truck they're driving? They had to raise most of the money for that themselves. The fuel that they put in it? Probably came out of their own pockets.

    FYI!!! Charities are exempt from the Government Do Not Call Register. If you don't want them to call, just *ask* them. They'll take you off their lists...

    And if you don't want charities to every ring you, why not get stuck into the Government for not fully funding essential services, rather than take it out on someone wanting to help their community ;)

  • Bushy Pete
    September 23, 2014
    Non-profit Organization
    Lawnton, Australia
    Have just talked to the nice lady at the RFB headquarter on (07) 4580 1300 and she has taken me off their call list. It is the brigade doing their own fundraising, but the system they purchased has problems. They are changing to a new system shortly and hopefully this will get rid of the "overload calls" where no operator is ready to talk when the computer dials. She understands that I would rather help the local brigade with practical assistance and/or buy meat tray raffle tickets at the local pub to assist with fundraising as it is face to face.
  • Barb
    September 26, 2012
    Non-profit Organization
    Canberra, Australia
    Seeing as I live in FNQ - I would prefer to donate to my local fire brigade and not the fire brigade in SEQLD. And even in saying that, why does this charity - out of all the other charities - do they constantly phone and then hang-up? I've tried contacting them to say I do not want to donate to them and all goes quiet for a few months but then the constant harrasment of calls start up again. If this is a legit charity - use a better (and friendlier) call service to ask for donations. You catch more flies with honey than vinegar ... as they say.
  • Phillip
    April 30, 2012
    Toowoomba, Australia
    We gave them a donation once. The local Bush Fire Brigade is the ones that I suport.
    We told them not to bother phoning us, because they would not arrive if we had a fire. The local Brigade would.
  • Hazel
    August 23, 2011
    I asked them to stop calling and they did for a couple of months - they are calling again now.
  • Katrina Osborne
    June 18, 2015
    Brisbane, Australia
    Regardless of who they are or what they do , harassing people is not acceptable.
  • Anonymous
    June 18, 2015
    Brisbane, Australia
  • Chris
    May 27, 2015
    Brisbane, Australia
    why do they ring up and then hang up without talking? This is a standard process of a telemarker, whether they are a charity or not. And don't be fooled, those telemarketers that work for charities are usually on a $100,000 + income, depending on how much they bring in! They aren't working for free. Ask them how much they earn.
  • Jim
    April 28, 2015
    Brisbane, Australia
    they rang me today and hanged up
  • Mick T
    April 23, 2015
    Brisbane, Australia
    This caller (07) 5480 1369, is a scammer and they have nothing to do with the Rural Fire Brigade, or any other association, its a scam.
  • david
    March 27, 2015
    Brunswick, Australia
    7:10 pm friday night get phone call from rural fire brigade asking for money ..I enquire about how they got my number .woman tells me that they bought my number from a numbers broker but is unable to advise which company this is .How can someone I don't know sell my unlisted phone number .
  • Peter
    March 24, 2015
    Brisbane, Australia
    While I do support the work of the Rural Fire Brigades and have donated in the past (not over the phone), the rentless calls and harrasment from these people just a turn-off and makes you not want to donate. And how do I know they are who they say. They are very aggressive so now just ignore the number
  • elpie
    February 26, 2015
    Ipswich, Australia
    I understand that this may well be the rural fire brigade needing urgent funds but surely they have to understand that people have busy lives and do not want to be running to the phone all the time....maybe they better find a better and more effective way to raise the money they need!
    I appreciate what these people out fighting fires as volunteers do....just not the time wasting calls.
  • Sick of it.
    February 13, 2015
    Canberra, Australia
    This is the 3rd number they have rang me from that I have now blocked. I wish the DNC register applied to charities too.
  • kezz
    November 28, 2014
    Brisbane, Australia
    I have asked charties such as red cross, save the children, and the heart foundation, to name a few, to take my name off there call list several times and they still continue to call, the should be on the do not call register too!! but I agree the governmet should help them more so they don't have to be wasting money calling people for money!
  • Bev.
    August 26, 2014
    Brisbane, Australia
    I have my mobile phone number on "DO NOT CALL REGISTER" Does this not matter at all????? I have heaps of calls from (07) 5512 7800 and (07) 5480 1369.
    As far as I know they are not a CHARITY and I don not want to receive their calls. What is a food manufacturing business making cold calls for????
  • Tiggy
    July 31, 2014
    Non-profit Organization
    Brisbane, Australia
    You are like all the rest....couldn't careless about peoples privacy , just continue to annoy with these stupid phone calls where no one speaks.

    Perhaps the brigade should be done away with as like the police you're never around when wanted.

    People are good hearted and do donate their hard earned cash but get fed up when they see this money being squandered on these silly calls!

    I have requested to have number removed from the no avail!
  • Lynne
    July 31, 2014
    Brisbane, Australia
    I am fed up of answering the phone, getting no reponse except after a few seconds the 'click' of the caller hanging up!!

    I called this number and had an automated voice directing me to call (07) 5480 5130. I then called the number given and spoke to an appolgetic lady who informed me there must be a 'time lag'. I told her I thought it strange to have such calls as I don't have any problem except sometimes with overseas calls.

    Reading these blogs here there seems to be a lot of others with the same 'time lag'!

    I have requested my number to be removed from their system of which I was assured she was doing so as we chatted and if there are any future calls I will be reffering it to my MP. This stupid system I find very exasperating!

    I will not donate over the phone! How do I know these people are who they say they are.
  • over being harrassed
    June 26, 2014
    Brisbane, Australia
    If you give any of these so called charities money they will pass your number on to every other beggar out there don't do it your phone will ring non stop. I donated to the police once they gave my number to the ses, fire brigade, life savers too many to remember but three calls a day every day for a year now these clowns are ringing again. NEVER AGAIN, blocked

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