Comments on (03) 9649 4909

95.00%
Spam Score
27 complaints this year, 30 total complaints

27 complaints this year, 30 total complaints

Comments on (03) 9649 4909


Anonymous

Posted on September 16, 2022
Caller type: Unknown
Location: Australia
Rang twice in the space of 15 minutes. An app on my phone that blocks potential spam numbers silenced both calls so I didn’t even know at the time that the phone rang. I can’t find any information about these numbers.
21 found this comment helpful
21

Anonymous

Posted on November 15, 2022
Caller type: Scam call
Location: United States
Caller: Scam Call

claimed to be from AGL but I called AGL to check and they claim no such call is made.
so this is a potential hacker trying to get personal info
13 found this comment helpful
13

Michael

Posted on October 16, 2023
Caller type: Call centre
Location: Australia
Caller: Dean from AGL(?)

Had a few missed calls from this number. Eventually picked one up, Dean claimed to be from AGL advising me that my plan has been modified so that I get better rates, as per the latest government/Energy Regulator guidelines. I didn't have to give any information, just listen. Seemed a bit weird so I checked AGL sites for known scams, nothing matched. I then called AGL on their official number and got put through to a customer resolution officer, who confirmed that it was a legitimate call - due to call centre volumes, AGL has outsourced some outbound call work. So, nothing to worry about - NOT A SCAM.
3 found this comment helpful
3

Anonymous

Posted on August 31, 2023
Caller type: Scam call
Location: Australia
Caller: Scammer

Claimed to be AGL asking for all my details as they have a cheaper plan for me. Kept avoiding my questions asking to prove if she’s from AGL
3 found this comment helpful
3

Anonymous

Posted on February 5, 2024
Caller type: Scam call
Location: Australia
Scam call claiming to be from AGL. When asked what's my account number they did not know. So I put a stainless steal lid on the phone and banged it with a wooden spoon. They cut the call.
1 found this comment helpful
1

Anonymous

Posted on October 11, 2023
Caller type: Silent call
Location: Australia
Caller: Scammer

They hang up when I answer so I don't know why they even bother!!
1 found this comment helpful
1

Anonymous

Posted on October 4, 2023
Caller type: Unknown
Location: Australia
Fake AGL Phone number
1 found this comment helpful
1

Anonymous

Posted on February 12, 2024
Caller type: Unknown
Location: Australia
Missed call didn’t leave a message
0 found this comment helpful
0

Will

Posted on December 6, 2023
Caller type: Unknown
Location: Australia
Called twice but hung up on me as soon as I answered.
0 found this comment helpful
0

Anonymous

Posted on November 24, 2023
Caller type: Unknown
Location: Australia
I rang AGL and they said the opposite, as they would have a record of the phone call on file, which they didn’t. Plus, they always send emails about these promotions and would never call you directly.
0 found this comment helpful
0

Anonymous

Posted on November 24, 2023
Caller type: Unknown
Location: Australia
The phone number is definitely scam. I rang AGL and they confirmed that the phone number is not affiliated with them.
0 found this comment helpful
0

Anonymous

Posted on November 21, 2023
Caller type: Scam call
Location: Australia
Be extremely careful this is a scam. They are getting better at trying to persuade you they are legit by using company phone numbers - eg AGL Anytime which has been mentioned before. Definitely a scam, block the number if you are able to.
0 found this comment helpful
0

Anonymous

Posted on November 16, 2023
Caller type: Telemarketer
Location: Australia
Caller: AGL outbound (customer retention)

AGL customer retention, trying to get you onto "special saver" plan for utilities. Legit call, if you call AGL on their normal number they have a record of the outbound call.
Email takes a while to arrive (about 3 days).
When they called, asked about account number which they could correctly say, as well as other services on account.
Asked for last name and address (they stated suburb) on call.
0 found this comment helpful
0

Anonymous

Posted on November 9, 2023
Caller type: Scam call
Location: Australia
Caller: Philip from AGL

Called me claiming he is from AGL, said he is offering a 20% instead of 5% off on my AGL electricity base rate. 'Explained' the detail. Asked me if anyone in the household is on life saving device to which I said no. Proceeded to ask for my last name and address to 'confirm' if I am the accont holder. I said, it is saved in my AGL account, thats when he realised I don't believe him. He game me the last 4 digits of my AGL account number, my email domain and my birth year to let me know that he is from AGL. I still did not believe him, so asked him to send me the details he spoke to me just now to my provided email and I can look over it. He said okay, thank you and hung up
0 found this comment helpful
0

Anonymous

Posted on October 27, 2023
Caller type: Unsolicited call
Location: Australia
Caller: (03) 9649 4909

Had a call from this number clearly from a call centre. Sounded like someone from the Philippines perhaps - said he was calling for AGL, knew my name and the suburb where I lived. Did the spiel about a a new plan, no extra cost, not locked in but cheaper. I said I'd have a look at it on their (the AGL) website and he hung up on me.
0 found this comment helpful
0

Anonymous

Posted on October 12, 2023
Caller type: Unknown
Location: Australia
Rang me once or twice daily for a few days. Never left a message. I rang the number back once and it was immediately and weirdly engaged / disconnected. Finally checked the number here and will block now after reading the comments.
0 found this comment helpful
0

Anonymous

Posted on September 25, 2023
Caller type: Scam call
Location: Australia
Knew my name, asked to speak to me. Claimed from AGL, advised they are going to change my plan to cheaper rates, that I don't need to do anything, he just needs to read spiel/brochure and would then send an email confirming offer. I advised him I don't have time to listen to spiel as I am at work and he hung up straight away.
0 found this comment helpful
0

Anonymous

Posted on September 22, 2023
Caller type: Scam call
Location: Australia
Caller: Scammer

Called me at 5:16pm on a Friday evening. I didn’t recognise the number so did not answer. There was no voicemail message left. Upon googling the number (‭(03) 9649 4909‬) I landed here and discovered it was a scam call. Have since blocked the number.
0 found this comment helpful
0

AB

Posted on September 21, 2023
Caller type: Unknown
Location: Australia
Long pause before calller responded to my hello. Claimed to be from AGL. Asked me to confirm my details which I didn't do.
0 found this comment helpful
0

Anonymous

Posted on September 8, 2023
Caller type: Unknown
Location: Australia
Incoming call for 3 seconds - hung up as I answered. Will expect to receive scam text messages or calls now - given the comments above - but will block number
0 found this comment helpful
0

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