Comments on (03) 9422 2400

92.50%
Spam Score
11 complaints this year, 137 total complaints

11 complaints this year, 137 total complaints

Comments on (03) 9422 2400


The Troll

Posted on March 2, 2016
Caller type: Unknown
Location: Australia
I answered the call, it was silent. So I put it on hold and called the number, then added it to a conference call...5 times. Then the call centre staff answered...5 of them...I was in stitches on the floor.
81 found this comment helpful
81

Mum

Posted on December 8, 2015
Caller type: Unknown
Location: Australia
This number calls 3 times a day, when I say hello it hangs up...
25 found this comment helpful
25

phil

Posted on December 10, 2015
Caller type: Unknown
Location: Australia
Its Energy Australia after hours number. I just rang it.
16 found this comment helpful
16

DP

Posted on March 25, 2018
Caller type: Unknown
Location: Australia
Energy Australia: Constant calling saying I have unpaid final bill (strange as I'm not with them for my power or Gas) first call was on 16th March 2018 saying I owed $359.28, & was overdue & they will take legal action, I told them send me a paper bill & I will follow it up, then about 5 calls a day for the next week when you answer they hang up then on 23rd March same number basically word for word as first call but now I apparently owe $717.75. MMMM wonder how they got my number & who's bill they want me to pay. More fool them as I am recording the calls $ if it keeps up they will get a legal letter stating they must cease & desist or I will sue for mental anguish & harresment! lets see how they like the tables turned on them!!!
14 found this comment helpful
14

Anonymous2

Posted on May 18, 2016
Caller type: Unknown
Location: Australia
It's not energy australia, it's a scam. Victorian number routed to a call centre in philippines or something. Claims to be Energy Australia and will try and tell you that you have an outstanding bill or similar to get your credit card details.
11 found this comment helpful
11

Anonymous

Posted on July 13, 2016
Caller type: Unknown
Location: Australia
energy australia after hours
8 found this comment helpful
8

Adam

Posted on February 17, 2017
Caller type: Unknown
Location: Australia
I keep getting blank voicemails from this number.
6 found this comment helpful
6

Anonymous

Posted on August 17, 2017
Caller type: Unknown
Location: Australia
Its not energy Australia. I looked up their number and rang them direct and they informed me it was a scam.
5 found this comment helpful
5

Anonymous

Posted on June 22, 2016
Caller type: Unknown
Location: Australia
rings once goes to voicemail says very softly call 1800 3?? ??? you can never hear the rest of the number
5 found this comment helpful
5

Bri

Posted on December 10, 2015
Caller type: Unknown
Location: Australia
This number has called me numerous times in the past few days. Annoying!
5 found this comment helpful
5

Anonymous

Posted on November 16, 2017
Caller type: Scam call
Location: Australia
Even if it is Energy Australia TREAT it as a scam coz there Energy rates are Criminal! Don't PAY them the ridiculously high Energy rates just ignore all call or Block this number!They like to mkae up FAKe debts too!
4 found this comment helpful
4

Bob

Posted on September 4, 2017
Caller type: Unknown
Location: Australia
Just blow a whistle through the phone 😂
4 found this comment helpful
4

Anonymous

Posted on January 3, 2018
Caller type: Unknown
Location: Australia
Well I just got a call and I certainly do not owe Eneergy Aust any unpaid bills - scam
3 found this comment helpful
3

Seamus

Posted on November 28, 2016
Caller type: Unknown
Location: Australia
It is not a scam, the company is Energy Australia following up on unpaid bills. They use a landline so that you answer the call. Otherwise their call centre comes through as unknown and we all know we don't answer unknown calls.
3 found this comment helpful
3

Energy Australia

Posted on December 11, 2015
Caller type: Telemarketer
Location: Australia
I called back number (03) 9422 2400 reached IVR of Energy Australia.
3 found this comment helpful
3

Nadia

Posted on April 6, 2022
Caller type: Unknown
Location: Australia
Caller: (03) 9422 2400

It's not a scam my online chat got disconnected and they rang back to complete my enquiry
2 found this comment helpful
2

Anonymous

Posted on July 12, 2019
Caller type: Unknown
Location: Australia
Truecaller app tells me this is a scammer pretending to be Energy Australia(EA). They work both this phone number and email at the same time. My energy bill was overdue so I arranged an extension with the real EA. I paid it well before agreed time. I got an email a week after my payment arrangement was due (4th July) and in the email they knew that the bill was extended to 4th July (are they listening?) They wrote that since I didn't make my final payment it has now gone to collectors or I could pay immediately if I clicked the link in the email. Hovering mouse over link showed dubious link. Also email address is similar but not from EA. EA's email address is noreply @ billing.energyaustraliaonline.com.au Scammer's email address is noreply @ energyaustraliaonline.com.au . I was unaware at first. Because the email said my bill was about $50 more than EA's bill I rang EA using the phone number on my legitimate bill. After they confirmed that I did not owe the extra $50 I got suspicious, especially because minutes after my phone call to EA I received a spam call from someone pretending to be from EA. Thank God for Truecaller app. It showed me clearly what was going on. I find it amazing that they knew I had just rung EA and tried to call me minutes after. I reported the scam email to EA. They confirm this scam on their website.
2 found this comment helpful
2

Anonymous

Posted on May 8, 2019
Caller type: Unknown
Location: Australia
Always leaves a silent message on my message bank. Mustn't be all that important if they can't be bothered speaking.
2 found this comment helpful
2

Anonymous

Posted on April 9, 2019
Caller type: Nuisance call
Location: Australia
Keeps calling even though I've blocked it. Leaves voicemail with nothing in it or with a weird sound that sounds like a money counter. Calls at different times during the day
2 found this comment helpful
2

Anonymous

Posted on October 3, 2017
Caller type: Unknown
Location: Australia
I got about 20 calls today from this no. No one talking back. Called and informed the lady who answered from Manila.
2 found this comment helpful
2

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