• Anonymous
    September 4, 2018
    Unknown
    Australia
    Caller: Bvivid

    Very pushy chap wanting be to sign up to Bvivid NBN. I politely told him that I was busy and would look them up. He insisted that I was in DANGER of losing my landline number. When I told him that I didn't care about that, as we have just moved and it is a brand new number anyway, he acted as if I was mad. They seem to be a smaller player with a poor record of customer service. Not interested.
  • Anonymous
    June 28, 2018
    Call centre
    Australia
    Caller: Bvivid

    Tried to get me to change NBN providers. Sounded to dodgy. Hung up on them and they continued to call for a while.
  • Anonymous
    February 19, 2018
    Unknown
    Australia
    This service is so bad no one can call you from another network, they don't tell you that you are on hold when you ring them about this and they don't ring you back. Tried to go to complaints page and it leads to no where they are hopeless do not sign with them.
  • Ronnie
    February 12, 2018
    Scam call
    Australia
    Indian man telling me my NBN plan is now controlled by BVID, not Internode that account was started with. When I became concerned he said he would call them and get back to me
  • Anonymous
    January 30, 2018
    Scam call
    Australia
    just had fun wasting this guys time ( for 20 minutes ) and left him frustrated when he hung up
  • Anonymous
    January 25, 2018
    Telemarketer
    Australia
    Called about nbn services and requested the owners personal cell phone number.
  • Anonymous
    December 14, 2017
    Unknown
    Australia
    scam
  • GJ
    December 13, 2017
    Unknown
    Australia
    Claiming fantastic deals on NBN that were better than the one I have signed up to. Even "Unlimited Download" etc...AS IF.!!!!
  • Anonymous
    November 29, 2017
    Unknown
    Australia
    had this number this morning. much the same as all the comments above. calling on behalf of an nbn provider and wants to speak to a business owner who i say is unavailable can i take a message for when he gets back beeeeeeeeeeeeeppp.
  • Anonymous
    November 29, 2017
    Unknown
    Australia
    Had a call from an indian sounding man who said he was from bvivid. Asked if I had received a letter from them regarding nbn, which I hadn't. NBN will not be available where I live for at least another 12 months. Wanted to put me on a plan for $140 per month for landline and adsl. I only pay $80 per month now. He knew my name and address and that I didn't use landline much. How come? I have a silent number and am on the do not call register.
  • Donna
    November 16, 2017
    Unknown
    Australia
    A woman asked for the owner of the business which I advised that we do not have an owner. She then asked who looks are the telephone account. I replied that our IT or accounts people but asked her what exactly was her query. She then hung up. Rude.
  • Brett
    November 9, 2017
    Call centre
    Australia
    said that NBN is available now (and I said it wasn't). He looked it up. And said it isn't ready yet, but is under construction, then he hung up.
  • Anonymous
    October 17, 2017
    Telemarketer
    Australia
    Claims to be working with the NBN government roll out & not telemarketers... yet they keep trying to get me to sign up to their NBN internet plans.
    Even though I told them I am staying with my current provider they continue to make calls & I had to block their number.
    When I went to their website to view their policies & complaint handling, the links go nowhere! funny that!
  • Anonymous
    October 11, 2017
    Unknown
    Australia
    I laughed so hard reading all your comments
    Got a call to our business number and warned that we will lose our biz number if we don't join LOL
    Unfortunately, I'm not a business owner and refused to transfer hence he got a bit of issue...guess he's not a good listener and love to mess with people LOL
    Asked to send email and he said that he sent twice but we did not receive anything (even checked on spam). Asked him to resend but he refused...he doesn't sound sincere enough lol and what if i'm really a business owner he spoke to...?? His attitude frightened me...hahaha so does his service
  • Sue
    October 9, 2017
    Unknown
    Australia
    Some how tricked my partner in to saying yes to an agreement. Refuse to talk to me & hang up yet its my phone number. Still ring numerous times asking for partner by name. This time I said "you from Teleus" they say"no, from Beavervit" & asked whats it about & they hung up!
  • Sue
    October 5, 2017
    Unsolicited call
    Australia
    Very pushy, trying to get us to transfer our phone/NBN plan over to bVivid. I subsequently shot an email off to the Customer Care address shown on their website but it bounced back as "undeliverable", saying the address doesn't exist.
  • Alam
    September 27, 2017
    Unknown
    Australia
    Real Scum, called my land phone. Asked lot of info from my wife and then call me for register with them for a NBN contract. MF...er Indian tone/accent. So arrogent bloody stupid. He said his name is Kevin.
  • Mal Motors
    September 22, 2017
    Scam
    Australia
    Received a call today on my business mobile. Trying to sell me an NBN package. He was telling me that my current plan is with Telstra (which it isn't), was pushing me to tell him who my provider is after I told him it wasn't Telstra. Told him I wasn't interested in whatever he was selling, he was very rude and kept interrupting me. I asked him what company he was calling from and eventually he told me BVIVID PTY LTD - when I asked him to spell that he hung up on me.
  • Ron.
    September 18, 2017
    Scam
    Australia
    Just received another call (the second one today) from Rocky.
    He said he wanted to register my number
    Told him to "F'off
    And hung up..
  • Ron
    September 18, 2017
    Scam
    Australia
    The call went along this line.;
    Me; Hello,
    Caller; Before the end of September you will be connected to the NBN.
    Me; who am I talking too?
    Caller; yes me name is are Rocky.
    Caller, you will delivered a modem before the end of the month.
    Me; do you have a contact number that I can call you on?
    (As I request this I am typing in the number he called from.)
    Caller; 1300 833 177
    Me; what is the business name?
    Caller; vivib and you calls will be unlimited
    Me; sounds great free calls and internet..
    Caller; no its $79.00 per month
    Me; send me an email with the contract details (if I receive it I will put it up here)
    (He already had both my phone number and email address.)
    Me; hello??
    Caller; hung up!

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5 complaints this year

85 total complaints

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