11 complaints this year
249 total complaints
Anonymous on (03) 5883 1832
You missed a call from (03) 5883 1832, who said "Hi this is Jill from the chiropractic Centre. We...
Sam on 0481 142 490
Number keeps ringing and hanging up no message left and when you return the call no voice mail or...
James on 1300 303 853
SMS received from 0407 254 189 requesting to contact ARL on 1300 303 853 or reply on sms. Some...
Anonymous on 0434 346 464
Kim on (08) 6228 4010
I received I call after ignoring many. The man stated he was from telstra & that he had been...
Answer and request that your number be removed from their lists (Which they are legally obliged to do) They called me but I didn't answer .I called them back and the answer machine were on, claiming to be a social research centres associated with the government .Anyone got any ideas what are they all about? WHY DO THEY SAY THEY ARE DIFFERENT PEOPLE/CALLING FROM DIFFERENT COMPANIES?
The Social Research Centre is COMMISSIONED by different factions of the local, state and federal governments, as well as other agencies (LIKE THE TAC) to do surveys, mainly on community satisfaction. It's cheaper for Government/ other organisations to hire a call centre to do a research project than to build their own outbound call centre.
HOW DID THEY GET MY NUMBER/ MOBILE NUMBER?
TWO WAYS DEPENDING ON WHO THE RESEARCH IS BEING DONE FOR/WHAT IT'S ABOUT
Through RANDOM DIGIT DIALLING, a computer just takes the first 4 digits of an area and then makes up the last four.
The client that has commissioned the Social Research Centre gave them your details (this can include all your contact numbers and email addresses)
They want to do a survey with you about your satisfaction with some service etc. (TAC, Department of Education, Universities).
WHY WOULD THE GOVERNMENT WANT TO DO TELEPHONE SURVEYS?
Obviously Government Departments and Agencies do MANY types of Research, some opting for telephone surveys.
The Government departments/agencies who hire companies such as The Social Research Centre say it's a great way to get representative stats;
My theories (after working at call centres), Government Researchers know that if they hire a polite 19 year old girl to ask you how much you exercise, or if you like immigration, a large percent of people will answer "OF COURSE", so the girl doesn't think you're weird/fat.
Where as if you were doing it online or on paper, you'd think a bit less about how you appear.
Also, the government loves to waste money on things that appear useful.
= THIS IS A LEGITIMATE COMPANY BASED IN MELBOURNE, VICTORIA, AUSTRALIA.
=BECAUSE THEY DO RESEARCH INTO "SOCIAL ISSUES" LIKE EDUCATION, LOCAL GOVERNMENT ETC, THEY HAVE THE RIGHT TO CALL, EVEN IF YOU HAVE REGISTERED ON THE DO NOT CALL REGISTER. (THEY ARE ASKING IF YOU WOULD LIKE TO GIVE YOUR OPINIONS ABOUT HEALTH, EDUCATION, SAFETY ETC, NOT PRODUCTS)
=THEY DO NOT WANT YOUR MONEY, PROPERTY OR YOUR FIRST BORN.
=YOUR PERSONAL DATA IS NOT STORED/USED - THIS COMPANY HAS BEEN AROUND FOR OVER A DECADE, NO LAW SUITS, CHECK THEIR WEBSITE ---> http://srcentre.com.au
=JUST ANSWER THE PHONE AND SAY "NO SURVEYS THANKS" IF YOU KEEP GETTING CALLS ON YOUR MOBILE AND DON'T WANT TO HAVE A SAY
Here is a list of the clients that The Social Research Centre have collected data for, and publications this data has been used in.
I've got a cheap Panasonic DECT phone system which lets me make a list of 'blocked' numbers. Now when this number calls me (yet again), the phone doesn't ring and the caller gets busy tone. This is a good way of dealing with them. Other brands of DECT phones might have the same ability too. This phone number belongs to the Social Research Center (SRC) located in Melbourne. The Social Research Center conduct social research for a range of Universities, Government Departments and Medical Organizations.
The SRC are exempt from the Federal Government's Do Not Call Register because they are conducting social research for the betterment of society and they're not trying to sell products or services over the phone.
Your number has been obtained by random digit dialing, where your phone number is randomly generated by the computer to ensure a random cross section of the community. This is why you'll still receive a call from this organization even if your phone number is a silent or private number.
Once the SRC has generated your number they'll continue to call you at a range of different times of the day and days of the week in an attempt to establish contact with you. They usually will call you 15 times in an attempt to get in contact with you.
Ignoring these calls will not make them go away, if you want them to stop calling simply answer the phone and politely tell the interviewer on the other end of the line that you are not interested in participating in their study or survey and you would like to not be called for this study again.
Social and Market research organizations and phone interviewers who conduct the research understand that broadly 40% of the population will never participate in phone research, 40% will always participate and 20% will sometimes participate. Phone interviewers will therefore only put effort in persuading the 60% of people who will participate not the 40% of people who never participate in research.
The phone interviewers understand that people will refuse to participate and of course they will attempt to persuade you to participate after all it's their job however if you politely and assertively say that you don't wish to participate in this study they will more then happily leave you alone.
Honestly some of the comments on this website are just embarrassing. How difficult is it for an adult to answer a phone call an politely speak to another human being.
They have called me for the last week and a half, not just from this one number but a few others. Never answered. and getting really frustrated by it. If I had given them my number there wouldn't be an issue but the fact that they either obtained it randomly or without my consent is an INVASION OF PRIVACY, with so many phone & Internet scams & digital fraud going around I feel safer not answering an unknown number, and that's my right, so your comment to grow up and answer it is hardly good or wise advice. I wont answer they are not out to improve the way our tax dollar is spent.
Ring at civil hours and leave a message - it may make people view you with less cynicism!
for gods sake people, this is a company doing research in order to help YOUR tax money get spent in ways that make YOU and your COMMUNITY healthy and well catered for. Grow up and answer your phone, you may be helping others, if not yourselves. very annoying
tried to answer it once and no offence I really could not understand a single word with all the accents. I apologise for my bad hearing............
Same experience as others - this looks like an unsolicited marketing call.
They leave no message - so I'll make a point now of not answering it.
I have never given out my private house number. (That's what mobiles are for.) But yet I get calls to my slient phone number, no messages are ever left and when you call back, nobody answers. The one time I was home (sick) when this number called I picked up after one ring and was hung up on.
How can I speak to a human about having my numbers removed from the call list.
Is there a website or number to txt 'STOP'???
Constant spam calls despite me telling them to f off. if they have your unlisted number, its because you gave it to a third party under the proviso that it could be used for research purposes (knowingly or otherwise). This number just called and hung up as soon as I answered I agree, if they are legitimate with their so-called social research, then why don't they leave a message? I do get tired of trying to get to the phone to answer it, only to find that they've hung up when they get my answering machine. Go away! It's not rocket science, if you are legitimately trying to get answers to questions for social research, at least leave your details so that you APPEAR honest! I got my first call today.....I wonder if I can upset them.?
I have a nasty habit of upsetting scammers and alike.
very confused i answered because i thought it could have been my work calling but i answered and no one spoke Go away you cockroaches of society. If you were a legitimate concern you would leave a message! Not just harass people for no reason! We have better things to do than be do than be annoyed by shark s#!7 like you. Reply to NOT A SCAM and RESEARCH.
I AM SICK AND TIRED OF ALL THIS RESEARCH sh*t!
If I choose not to answer after say 5 times, I should automatically be removed from the dialling list.
If these researchers want to get information from people, they should get it from a wide chunk of the population, not just me! How the hell can surveys be accurate if they ask the same people all the time?
I say this because I get between 1 and six so called surveys, telemarketers and charities attempting to ring me every day between 9.00am and 8.00pm, all with different numbers. It's got to the point where I do not know which is which / who is who.
My numbers (landline and mobile) seem to have appeared on a dailling list that has been distributed or sold to every calling centre in the world! I get scammers and call centres calling from overseas as well as this country - some come through with only 5 numbers, some with 10 or more displayed.
Due to all this sh*t, I have a call blocker app on my mobile and divert home phone to mobile. The blocker app logs the number, but phone doesn't ring if it is in blocker settings. Numbers withheld don't ring either, they go straight to voicemail.
I say "if it's not important enough to leave a message, it was never important enough to call me in the first place".
I've got better things to do than answer calls of this nature.
Automatic diallers / computer random generated equipment should be banned or at least, have some sort of mechanism built in that will automatically delete a number out of the system, if it is not answered after so many attempts.