- AnonymousJuly 31, 2018UnknownAustralia
Caller: Bupa
When I answered they were silent, then hung up. I called back the number and it was Bupa customer care (hold) line. I hung up.
I have recently changed to Medibank who are dealing with the transfer on my behalf. Bupa have since been sending me text messages trying to get me to call them to explain my cancellation. Recently, without any interaction or consent from me, they emailed me a bill for a "new" premium policy to be paid quarterly, and due in two weeks, and threatened that my coverage would stop if I didn't pay. Strange given that I've already transferred to Medibank! I thought this was highly unethical and I reported it to the Government Ombudsman who is following up the issue. - AnonymousApril 12, 2018Call centreAustralia
Cancelled my insurance with them and they just keep sms and calling me. I've blocked their number. - AnonymousApril 12, 2018UnknownAustralia
The caller is BUPA customer care - DavidJanuary 26, 2019CompanyAustralia
Caller: Believed to be Bupa
On 14 January 2019, I transferred my health insurance to another company having been a member of Bupa (and previously MBF) since 1987.
Since this date, I have now received one phone call after another with no messages left on any of them. I have also received separate sms messages urging me to contact them to 'discuss' my account.
I am advised by my new health insurance company that when I joined them they would automatically port my membership across, and cancel my Bupa membership. There was nothing more I needed to do. I was warned that Bupa my try contact me and retain my membership.
Having basically never heart from Bupa over the past 30 years, it's strange that they are now interested in my membership. Too little, too late.
I love caller number display and messagebank.
If a company cannot be bothered to leave a message, don't expect me to answer or call back. Bye Bye Bupa. - AnonymousApril 17, 2018UnknownAustralia
I also cancelled my insurance with these rip-off merchants. They keep stalking me. - AnonymousApril 10, 2018Nuisance callAustralia
Keeps calling and does not leave a message on the answering machine - AnonymousJuly 16, 2019UnknownAustralia
Caller: Bupa Customer Care, I believe
Recently switched insur provider. Keep getting calls &/or txt. I monitor calls & pickup only if I kno it's legit. My Msg Bank very directly tells any caller to leave msg or very likely I will not ring back. Going to block now - every tiny bit of time wasted check'g Caller id adds up. - AnonymousMarch 15, 2019UnknownAustralia
Caller: Bupa
They simply will not take no for an answer it's almost telephone stalking - AnonymousFebruary 8, 2019UnknownAustralia
Caller: Bupa - apparently
Keeps calling - leaves no message.
I've cancelled my policy with them and it seems this is now reason to stalk me.
I've not had as many emails for phone calls from them in the entire 10 years I've been with them. Only to tell me my policy was going up in cost or decreasing in services. - gela2737September 3, 2018UnknownAustralia
Caller: claimed to be bupa
called me (after initially texting) to discuss my recent "cancellation" of bupa cover, except i hadn't cancelled anything. they asked for personal info to confirm my id, i refused and said i would contact bupa to follow up and they gave me a 1800 number which was different to the 1800 number on the bupa website which i used. i was informed that no traffic had occurred on my account, no one from bupa had contacted me and i should block the number. they are still calling every second day. very weird and totally suspect. then again, bupa? scammers? what's the diff? - DAugust 14, 2018UnknownAustralia
Caller: Presuming BUPA
If this is Bupa, why on earth would they not leave a voicemail? I refuse to believe it's important if they don't do this. - AnonymousDecember 4, 2020Call centreAustralia
Caller: Bupa
Thought they would ring after changing providers and send bills. For profit provider give them the flick try non profit for members insurance. - SusieNovember 26, 2020UnknownAustralia
Caller: BUPA?
Just like the comments above, I cancelled my policy after 30+ years of being with BUPA. They kept putting their premiums up and up. I decided to take my business elsewhere and save $100 a month plus 6 weeks free (November bonus for signing up).
Now suddenly BUPA care! Persistent phone calls and messages. I also received one of their very misleading looking invoices to pay (nice try but I don't think so BUPA). Very disappointed with a company I had previously shown a great deal of loyalty to. - AnonymousAugust 26, 2020UnknownAustralia
Caller: Bupa
Switched providers and the harassment started. - AnonymousAugust 20, 2020Call centreAustralia
Caller: Bupa
Canceled bupa policy switched to other with better policy & cheaper premium. Now kept calling & not bother , interested to answer their call. Very persistent. Niw become nuisances - AnonymousAugust 10, 2020UnknownAustralia
This number rings me relentlessly but I do not answer it as a number I do not recognise it so I do not know who it is or what they want. - AnonymousJuly 30, 2020Call centreAustralia
Caller: Claimed to be Bupa
The caller claimed he was from Bupa and asked me to verify my account before he could continue the call!! But why? And how would I know he was genuinely calling from Bupa by giving out my personal details? I asked what it was about and he said it's to do with my account and I asked what about it?? Not a pleasant conversation! - J. MateApril 16, 2020CompanyAustralia
Caller: Bupa
Recently changed health funds and now these guys are ringing / smsing relentlessly to change my mind. Very different to when you try to contact them to make a claim / modification to your policy where you have to wait over an hour on hold only for them to STUFF IT UP. Hopeless, useless, avoid like the plague. - TGMarch 9, 2020Call centreAustralia
Caller: (03) 7017 8522
BUPA calls after changing private health insurance to another provider, spam has included multiple SMS, emails with a quarterly bill from the cancelled date. Disgusting behaviour - AnonymousFebruary 24, 2020UnknownAustralia
Caller: Bupa, I think
Keeps calling and texting - never leaves a message. If they can't leave a message, I can't ring them back!
I've cancelled my policy with them and it seems this is now reason to stalk me.
Sent me SMS saying the next payment is due on a Sunday. It has never been taken out on a Sunday.
I've not had as many emails, SMS and phone calls from them in the entire 20 years I've been with them.
Spam Score
85.00%
85.00%
8 complaints this year
44 total complaints
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User on 0433 111 115
Dale Thomas -
Anonymous on (02) 8073 4120
When I called back I received voice mail advising person at EXT 55555 was not available -
I Called Back on (03) 6240 4750
I called back number (03) 6240 4750 rang once then goes to busy tone. -
Anonymous on (02) 8325 1385
Hangs up when answered seeking donations number blocked -
Anonymous on 0418 541 594
Claimed my tax file number has been ceased and then hung up straight away
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