Plus Fitness Lidcombe (2/82 Parramatta Rd, Lidcombe NSW 2141)

I was approached by the Staff member at around 6:30 am (16.12.2019) when I was punching the bag with my barefoot. The guy (who mentioned that he runs the gym) told me to put on my shoes if I want to continue punching the bag. The way he approached me was extremely arrogant and bossy. Anyway, I responded that I have my shoes, but I take them off when I punch the bag only as it’s way more comfortable for me to punch the bag when I’m barefoot, especially when I punch with my legs too (people who did any Mixed Martial Arts will understand the significance of being barefoot). He responded on this as the following: “I don’t care what you’re saying” (His Direct Words). Since I don’t tolerate ANY ATTITUDE like this from ANYONE towards Me, I raised my voice to make sure other people around can hear that this guy has no Respect and any Customer Service and this is the way customers are being treated here. Going back and forth for a couple of minutes I was trying to understand his position to come up with the alternative, which means I was trying to do his job to find a compromise. As you may understand his main argument was that I can injure myself and sue his gym for some compensation. However, I (not him) SUGGESTED to give me some paper to sign to confirm that I take full responsibility, but he was too LAZY to download some form and give it to me to solve the issue within seconds. Instead he preferred keep telling me to put on my shoes or to get out. He also advised to look for the professional place to punch bags as his gym is the commercial one as per his direct words. As I explained that I’m not a big pro at MMA as I just combine my weight lifting and the bag punch as my cardio. As you can image he absolutely didn’t care about my reasons at all. This is the typical attitude of a person who has a huge EGO and who needs to put other people down to feel empowered in order to compensate for his some poor achievements in other departments of his life.

I’m not going to this gym anymore not only because there is no Customer Service and no Minimum Respect to Customers, but also because there are machines being Not Maintained at all (Squeaking horribly) and Super Old Weight Plates from the previous century, Scattered around the gym.

I called back the number (02) 9648 2121 and the guy on the other line said I reached Plus Fitness