Caller: NBN

Knew details about my NBN connection with Optus. Made the mistake of confirming an appointment with them, including personal info. Spoke with Optus about this, who had no record of this appointment, and confirmed this number IS NOT affiliated with Optus or NBN. Made it clear to Optus they have clearly got a privacy leak occurring, as per other comments above.

NBN Tech confirming appointment. We live in a world of paranoia.

Caller: Amit - Calling on behalf of NBN

Yep, I got contacted as well; today at 4:53pm (QLD time).
He knew my first name and had an Indian accent.
Call was shocking quality and I only received approx. 10% of his words. I told him that and if he can hear me, to call me back.
I immediately suspected this was a doggy call and saw the heat this number has been attracting via this website.
As a comms engineer for MANY years, any communications, in addition to the extensive correspondence I have already had with the ISP/NBN to make the proper arrangements, has already occurred. Therefore, I simply added it to my autoreject list.
Funnily, the guy did call back and it was automatically rejected; resulting in a voice to text message stating: "Hi this is Amid calling from NBN. On behalf of your Internet provider___ Internet regarding ___".
VOILA!........How nice for "NBN" to be calling again.....not!
NBN would NOT be calling a customer with intermittent communications that bad!
Shame on the Australian Government for letting these grotty little scammers get names amid pending NBN orders and allow them to hide behind the phone number with obscurity!
If the Australian Government can't deal with this and stand up to these spineless little pricks, how are they going to stand up to "state-based actors"?

There is no reason that NBN should be calling you directly. All installations are managed by your retail provider.

Caller: NBNCo

Pretty sure this number is legit. They called to confirm an appointment to connect the NBN. If you are wondering why they need to call to do that - because they are NBNCo and that is what they do. Don't confuse disorganisation with a scam. All the advice about not giving access to computers, bank accounts, etc is still good advice, but if you dodge this call they may shift your connection time.

Caller: NBN confirmed

Nope, not shonky. I was wrong.... Got another call from this number the following day, sounded like a domestic call and was to confirm another NBN appointment. Also got an SMS confirmation from 0429 709 861. Technician arrived today 7.1.21 and completed connection to new service. All working ok at this stage.

Got caught up in the paranoia i spose..

Caller: Claim to be from NBN

I received multiple calls that I let go to voicemail. They knew about the appointment date/time I had arranged with my ISP (how?!) to replace the connection box and wanted me to call them back on 1300 number, so that they could help me connect to the internet over the phone. (Alarms in my head: (1) they can't connect me to the internet over the phone, when I'm missing a NBN hardware component; (2) the 1300 number option they gave although it looks very similar to NBNco's 1800 number - 1300 is NOT toll-free - you will get charged!). Anyway these calls went on for multiple days. My ISP was not helpful when I called them about this unsolicited call, and could only suggest this number "may" be from NBN technician, as they are actually the ones coming to my house. The NBNco number was not helpful either - as the options I selected on the phone most relevant to this issue led to recorded voice recordings.. Anyway after several days of getting these voicemails, I finally decided to return the call on 93683253, and got through to a lady with sub indian continental accent. It all seemed legitimate at first as she asked me for some SPN? number (presumably a reference number).. I didn't have one - she asked for my address instead which I gave (I probably shouldn't have in hindsight).. Anyway it was all sounding legitimate - until she said she would get another colleague to call me back.. I told her - your colleague left me a voicemail to call you back; I have now called back - why does she have to call me back again? I also said if her colleague is calling me purely to confirm an appointment - then I am confirming it over this call ; so again there is no need for her to call me back.. Anyway the operator made some random excuses why her colleague must be the one to call me back... I just said OK bye.. hung up and never picked up any of their calls (and their were plenty more of them up until the day of appointment). The NBN appointment happened as expected, and technician got my internet working after replacing hardware component.. My conclusion from this long story: this number is a SCAM - specially don't ring back a 1300 number; and don't give your details (who know's what they can do with it)..

National Broadband Network calling me about sales

Caller: NBN

Number is listed as Sydney NSW but woman with very little English speaking left messages and continued to cold call. I called the number back and could barely understand her. She wanted my personal details immediately without telling me who she was. When asked she said she was service provider NBN but no name or anything else given and she claimed she needed my personal details to provide an important update to my services. I told her I didn’t have any issues with my service. She claimed I had an order put through for my NBN but wouldn’t tell me who put order in or what the order was for. She just told me she needed my details for an urgent update of my services. I told her I dealt with Optus and had no word from them in regards, she said it must have been an order put through by Optus to install my nbn service - LOL!! I told her I already had nbn running and no problems. I then told her she sounded like a complete scam, she tried to assure me it wasn’t and again asked for my personal details. I said no and asked if she was located in Australia or India and she said she was in India and again asked me to provide my personal details so I told her she was a scam, being reported and hung up. Optus have been notified.

Recently called my internet provider about NBN dropping out 3 or 4 times in about 30 minutes. The Indian man asked for my router MAC address and its make and model.. Received message later that my complaint was elevated to the service provider. Received call from this number (02) 9368 3253 via message bank and it was an Indian whose grasp of english was non existent. Also the NBN phoneline was very poor. If this is the service that is supposed too fix my service I suggest very strongly they fix their problems first. I can't believe this is an NBN service. My internet is working so i blocked the number. Scam?, I don't know.

Caller: NBNco

Damn, I can only get 20% of what she is saying on the phone. This is heaviest Indian accent I have ever heard in my life.

Probably my bad English listening skill and I am not native English speaker as well.

Caller: CLAIMS TO NBM

LIKELY SCAMMERS TRYING TO OBTAIN PERSONAL INFORMATION BEWARE !!!!

NBN can and will call you directly to confirm appointments and other details.

Caller: NBN

This is an overseas call centre booking appointments for NBN installs.
It just sounds like a scam, but the number is legitimate we get calls all the time from them.

Not true. They have been contacting me directly to confirm my booking and appointments. People just panicking for no reason. Yes, they are all Indians and sh*t connection. Thats called outsourcing. Telstra does the same nonsense

Caller: NBN CO

I got a voice mail and a missed call, stating they're from NBN, and wanted to move an appointment I had to the day before. I couldn't understand it properly but heard that they called on behalf of a different provider than mine, also my phone ID the number as Spam. I called my service provider and they said there wasn't any changes made to the appointment on NBNs or their system and confirmed it was a scam. Be careful not to trust blindly.

Caller: NBN

Legitimate call. I had a fault logged by my ISP and the call was to confirm the appointment. I was suspicious at first but everything was in line with what was discussed with my provider.

Optus have confirmed this is a spam number - do not give any information to them

Caller: NBN calls

This number is being used by scammers. NBN are based here in Aust not in India. Call centres are here in Aust. If you get a call thats from india then just hang up! Call the legit NBN Australian number to verify if they are really trying to contact you for something. Too many overseas scammers lately posing as real businesses trying to trick you for your details.

Caller: NBN service

Legit call from NBN service to fix my NBN problem