Australia Post. I emailed Australia Post over 2 weeks ago re:lost parcel. Parcel came 2 days later (yes it got lost) I picked it up and am now getting phone calls from this number constantly. They don't have the common sense to leave a message and when you call back you hear nothing. Bad business practice. I know what they are calling for but get no chance to say " all good" Seems it is Australia Post This is Australia Post Resolution Centre! They call regarding whatever issue you have and continue to call until you respond, as they are required to close the case. If the case isn't closed or closed correctly they will call until they get a all good basically. The lady I spoke to was very polite and explained everything clearly to me. Hopefully I won't be hassled, but if I am I will up date this information. I called back number (02) 9318 5600 spoke to a woman who said I've reached the Australia Post. Australia Post re a complaint but no-one ever there when I answer. It is Australia Post. Seems they are just as good at delivering anything by phone as they are at delivering anything by mail. Useless basically. I had a call from this number today but no message was left.
I see that people here are saying it's Australia Post, so it all makes sense........
I have a complaint with them and the Government Ombudsman regarding them making no attempt to actually deliver mail requiring a signature, but simply putting a card in my mailbox, (despite me being home), and then taking that mail to a far away post office and expecting me to go and collect it.
I won't. I simply can't afford to.
Even if I could, why should I be forced to pay twice to get my mail?
Them not leaving a message certainly fits in with their business model of not delivering anything, be it mail or even voice messages now it seems.
Delivering anything at all is obviously far too difficult for them.
This must now be one of the world's worst postal services? It used to be excellent at one time.
Had a call from this number and didn't have my name. They did not identify themselves. As I do not disclose who I am to these kinds of callers, I said "wrong number" and hung up. Searched the number and it brought me to this website.. Logged a complaint for compensation today with Aust Post and during completion of the form, it asked if I prefer contact by email or phone, to which I said email only... despite this, obviously I now know it was Aust Post, who I now expect will claim they tried contacting me and were unsuccessful and will not give me the run around! Sick of people NOT reading or respecting simple requests. i called back number (02) 9318 5600 reached IVR for Australia Post. Caller: Australia Post
I do have a lost parcel enquiry lodged with Australia post but this number calls and hangs up after 2 rings so I never get there in time to talk to them. Typical of their customer service quite frankly
I called back number (02) 9318 5600 reached voice mail for Australia Post. Aus Post helping me with a lost parcel query. safe! I called back number (02) 9318 5600 reached iVR for Australia Post. Australia Post regarding a misplaced/non delivered registered letter. australia post helping me with a query I called back number (02) 9318 5600 rang once then gets disconnected automatically. I called back number (02) 9318 5600 reached voice mail for Australia Post I called back number (02) 9318 5600 reached iVR for Australia Post
0 complaints this year
2 total complaints
I Called Back on 0481 082 786
I called back number 0481 082 786 rang once then goes to busy tone.
Anonymous on 0466 629 259
I picked up this time (they've been calling me with different numbers every day) and they hung up.
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