Comments on (02) 9296 5698

100.00%
Spam Score
24 complaints this year, 115 total complaints

24 complaints this year, 115 total complaints

Comments on (02) 9296 5698


Anonymous

Posted on July 15, 2022
Caller type: Financial services
Location: Denmark
Caller: NAB on behalf of Coles MasterCard

I have received at least three missed calls from this number in the past week. I have an account with Coles MasterCard, and I have read that it was recently taken over by NAB. The fact that most people on this page agree that this is who they claim to be tells me that in fact it is not a scam at all, but is in fact a legitimate marketing call. I think they are offering a balance transfer with 0% interest and no charges for 3 months.
195 found this comment helpful
195

Surely Digest

Posted on October 25, 2022
Caller type: Financial services
Location: Australia
Caller: Coles Mastercard, owned by NAB

I've reported plenty of spam numbers here, which I ate with a passion. But this is a legit call--others stating scam are wrong. I had a 5 min conversation with them, they know my details and it was in relation to one of their low interest cash advance offers.

I'm no big fan of NAB, citi, coles or any other big fiat usury enterprise, who exist somewhere below diseases of amoeba in their placement on the ethical spectrum of life. I'm just putting this here for the public info.
59 found this comment helpful
59

Anonymous

Posted on July 1, 2022
Caller type: Unknown
Location: Australia
Caller: Coles Financial Services

Coles Financial Services
28 found this comment helpful
28

Anonymous

Posted on February 27, 2023
Caller type: Scam call
Location: Australia
Caller: (02) 9296 5698

I would get so many missed calls from this number. When I called back there was an automated message stating it was from Coles Mastercard, so I decided to call the verified Coles Mastercard customer service to check if it was urgent. The customer service agent said they do not operate with this number and said it might be a scam.
16 found this comment helpful
16

Anonymous

Posted on August 12, 2022
Caller type: Unknown
Location: Australia
Called them back after missing call. Automated voice saying from Coles Financial Services, and that it’s not an urgent matter and we’ll try again later.

I had just spent money on a musical last night on the card and purchased things on the internet with the card as well. More than likely a scam.

I know they have been taken over by NA recently. People here have said they are getting Phillipino call centre people on the other end and saying they’re from NAB, with very thick accents. The Australian NAB call centre for account information is based in Rhodes near Sydney Olympic Park, and not in the Phillipines. I know this as I have two friends that work there.

It’s definitely a scam number calling everyone…..
9 found this comment helpful
9

Anonymous

Posted on July 25, 2022
Caller type: Unknown
Location: Australia
Claimed to from NAB and have my details. If NAB wants to contact me, write to me. No time for scam. Hang up
9 found this comment helpful
9

JJ

Posted on October 12, 2022
Caller type: Unknown
Location: Australia
Really appreciate the mostly thoughtful answers from others who have been called by these telemarketers. I always pay my credit card on time but do leave it until 48 before it is due. Almost as soon as I have paid been inevitably receive an offer to go on a plan. Thanks for this info. It was to my mobile and I will now block future calls.
7 found this comment helpful
7

Anonymous

Posted on July 5, 2022
Caller type: Unknown
Location: Australia
Male with nasaly voice saying he was from sydney calling from national australia bank wanting suburb for security purposes but knows my first name. I hung up
7 found this comment helpful
7

Anthony

Posted on June 5, 2024
Caller type: Unsolicited call
Location: Japan
Caller: "Coles MasterCard" (so they said)

I think it is incumbent upon Coles/NAB to come on here and say whether it is truly them or not initiating the calls from this number AND if it is Coles/NAB, whoever at Coles/NAB authorised this needs to undergo counselling as to why this is a bad idea to make cold-calls like this in this age of scams. These calls waste the time of the call receiver and the poor call-centre worker who must wonder why so many people hang up on them. If I want a new product, I'll come looking for it. Make sure your website has all the details up-to-date and the offer is attractive enough. I won't take your unsolicited calls while I'm in the middle of doing something else.
4 found this comment helpful
4

Anonymous

Posted on July 4, 2022
Caller type: Robocall
Location: Australia
Recorded message telling me to hold the line.
4 found this comment helpful
4

Anonymous

Posted on August 18, 2022
Caller type: Unknown
Location: Australia
LOL if you work for Nab - it's NAB. If you work for Coles then it's Coles. They are completely separate entities, one does not call on behalf of the other. Are you one of the spam callers, considering you're actually in Denmark, not Australia?
3 found this comment helpful
3

Anonymous

Posted on July 12, 2022
Caller type: Unknown
Location: Australia
When I answered, a recording said they did not have time to take MY call! They called ME!
3 found this comment helpful
3

Jan

Posted on July 7, 2022
Caller type: Unsolicited call
Location: Australia
Caller: Said she was from NAB re Coles mastercard

Had overseas voice i was suss
Wanted me to respond with my suburb at the end
Didn't do id check !!
Definately a scam... block no.
I'm never taking calls from unknown no.s again... usually a scam ... if not leave a message !!
3 found this comment helpful
3

Anonymous

Posted on April 20, 2023
Caller type: Unsolicited call
Location: Australia
Caller: Unfamiliar number

This number has called me twice this week, I didnt answer either calls, always suspect a scam call when no message left on voicemail. Reading others comments that they have found it to be assuming to be from Coles Mastercard, I have a card but have no reason for them to be calling. For those who are saying they should send an email instead, dont rely on those either now as I have come across quite a few that look so very realistic but with one small anomaly
2 found this comment helpful
2

Anonymous

Posted on August 9, 2022
Caller type: Unknown
Location: Australia
Caller: Coles credit card

Scam that tries to sell you some personal loan deal, would not stop calling. Just block
2 found this comment helpful
2

Anonymous

Posted on August 4, 2022
Caller type: Unknown
Location: Australia
As said, coles credit card recently aquired by NAB. The usual standard of exec is to get their capital back is to sell, sell, sell. Offer services/products nobody needs, shareholders demand bigger profits next financal year.
2 found this comment helpful
2

Anonymous

Posted on July 4, 2022
Caller type: Unknown
Location: Australia
calling to be from the National Australia Bank re a bank account
2 found this comment helpful
2

Anonymous

Posted on October 15, 2022
Caller type: Unknown
Location: Australia
Recorded message telling me to hold the line. Hung up!
1 found this comment helpful
1

Anonymous

Posted on October 5, 2022
Caller type: Telemarketer
Location: Australia
claimed to be from NAB about my Coles credit card wanting to sign me up to offers. had my name
1 found this comment helpful
1

Anonymous

Posted on September 5, 2022
Caller type: Unknown
Location: Australia
Coles Financial services is a subsidiary of NAB
1 found this comment helpful
1

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