Email Scam using Woolworths name as dear Woolworths shopper. You have been selected to get exclusive reward. Caller: Ketovatru
This company is totally crooked - they advertise a free sample of the product with only the postage to pay, and then charge your credit card with $186 and the fine print, which of course one misses at first, indicates that they have signed you up for an ongoing subscription, and that further payments will be charged to your card. I contacted them immediately and requested a cancellation and refund. They advised that as it was within the 30 days they would cancel the subscription, however they stated they were unable to refund the $186 online. I've contacted them at leas 6 times regarding this and I've had a couple of messages supposedly from the customer service section, but it's almost impossible to understand what they are saying. They sent me a bottle of Ketovatru, so I guess that's what the $186 is for. DO NOT BUY ANYTHING FROM THEM! Arseholes!
Ketovatru STOLE $177 from me.
Was informed I get a refund after 10 business days, NEVER did. Very rude staff, takes around 15 mins to answer phone. Plus, when requested information they hang up on you. Filing FRUD with the bank, so I can funds returned & they get black listed. SCAMMERS!!!
Caller: It was an ad for Ketovatru
An add for Ketovatru
Offering free sample but small print had you paying for a monthly supply.
Wanted credit card no so read small print. Just thought I would check the no?
Didn’t purchase.Thanks 🙏🏻
It was a Bunnings survey and they want $8 for postage to send you a gift. $160 and $127 were charged to my card. Ive had to cancel my card. And this number is at the bottom of the email they sent me from customer care.
Caller: Ketuvatru Australia
They offered free sample of Weightloss tablets as an online Promotion. Only pay the postage of $8.99.
But, what an absolute scammer. Apparently I was AUTOMATICALLY singed up for an ongoing membership subscription at the check-out. No Preview Total payment shown whatsoever before clicking the submit button, until I have received the confirmation with a shocking amount of $166.43 plus International transaction fee on the bank statement which I have discovered the next day (THEY ARE NOT BASED in AUSTRALIA). So I contacted them immediately seeking for an explanation. Was told that the bottle automatically comes with the subscription. I've requested a cancellation of my order cos they charged me without my consent and wanting a full refund. They could not refund the money online (which I don't understand as I paid for the order online..). They called me the next day at around 8pm. The issue still unsolved. So I tracked down their contact numbers in Australia and demanding the refund otherwise I will report them to VCCC as a fraud. After a multiple long waits, I was advise that the refund (minus the postage) has been processed and I am expecting it in 7 - 10 days. I hope I will see the refund within the time frame. If not, will escalate it with my bank as file a dispute. So, DO NOT BUY anything from this website.
"Luxna maste info" stole $177 from our bank account. Nolatreve Anti-Aging product on Woolworths shopper site. When I realised they were charging I did not hit complete order, but apparently money had already been taken from my visa Scam using Qantas survey to qualify for free products but they charge you and then cancel your order and don't refund.
7 complaints this year
7 total complaints
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